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    snapins not deploying from storage nodes: Version 1.5.7.4

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    • F
      Fernando Gietz Developer
      last edited by

      Hi @Sebastian-Roth ,

      I don´t know. I don´t use Location Plugin and I don´t have expirence with it 😉 but I can try to help

      @Greg-Plamondon In previous versions of FOG, the behaviour was the same?

      I have been offline several months XD

      Greg PlamondonG 1 Reply Last reply Reply Quote 0
      • Greg PlamondonG
        Greg Plamondon Testers @Fernando Gietz
        last edited by

        @Fernando-Gietz it worked before, not sure what version it changed in.

        1 Reply Last reply Reply Quote 0
        • M
          maxcarpone
          last edited by

          Hi guys,

          Same problem with my server, I’ve just updated from 1.5.7.2 to 1.5.7.4 and snapins are not deployed anymore. It failed with return code “-1”.

          1 Reply Last reply Reply Quote 0
          • M
            maxcarpone
            last edited by

            I’ve just found out that the management password of my storage node has been truncated by 1 character. After typing it again, everything is back to normal.
            That version has definitely changed my password 😕

            Well I’m not sure my problem is related to the one described above, sorry for that. 😐

            george1421G 1 Reply Last reply Reply Quote 2
            • george1421G
              george1421 Moderator @maxcarpone
              last edited by

              @maxcarpone said in snapins not deploying from storage nodes: Version 1.5.7.4:

              I’ve just found out that the management password of my storage node has been truncated by 1 character.
              FYI: @Developers

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                I will definitely look into this issue when I get back.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • Greg PlamondonG
                  Greg Plamondon Testers @Sebastian Roth
                  last edited by

                  @Sebastian-Roth any ideas on where I could start to troubleshoot this? I don’t see anything in the logs standing out.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth

                    @Greg-Plamondon Ok, let’s start in the database. Please connect to the DB on the command line:

                    shell> mysql -u root -p
                    Password:
                    ...
                    mysql> use fog;
                    ...
                    mysql> SELECT * FROM globalSettings WHERE settingKey LIKE '%SNAPIN_LOCATION_SEND_ENABLED%';
                    ...
                    

                    Post the results you get here in the forums.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    Greg PlamondonG 1 Reply Last reply Reply Quote 0
                    • Greg PlamondonG
                      Greg Plamondon Testers @Sebastian Roth
                      last edited by Greg Plamondon

                      @Sebastian-Roth said in snapins not deploying from storage nodes: Version 1.5.7.4:

                      SELECT * FROM globalSettings WHERE settingKey LIKE ‘%SNAPIN_LOCATION_SEND_ENABLED%’;

                      MariaDB [fog]> SELECT * FROM globalSettings WHERE settingKey LIKE '%SNAPIN_LOCATION_SEND_ENABLED%';
                      +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
                      | settingID | settingKey                       | settingDesc                                                                                                                                                                                  | settingValue | settingCategory      |
                      +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
                      |       206 | FOG_SNAPIN_LOCATION_SEND_ENABLED | This setting defines sending the location url based on the host that checks in. It tells the client to download snapins from the host defined location where available. Default is disabled. | 1            | FOG Client - Snapins |
                      +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
                      1 row in set (0.00 sec)
                      

                      this is the fog.log on the client.

                      ------------------------------------------------------------------------------
                      ---------------------------------SnapinClient---------------------------------
                      ------------------------------------------------------------------------------
                       10/21/2019 2:30 PM Client-Info Client Version: 0.11.16
                       10/21/2019 2:30 PM Client-Info Client OS:      Windows
                       10/21/2019 2:30 PM Client-Info Server Version: 1.5.7.4
                       10/21/2019 2:30 PM Middleware::Response Success
                       10/21/2019 2:30 PM SnapinClient Running snapin 00 - UltraVNC
                       10/21/2019 2:30 PM Middleware::Communication Download: http://10fogserver.domain-name.com/fog/service/snapins.file.php?mac=00:0C:29:A6:AD:01&taskid=9092
                      

                      shouldnt it be the storage nodes hostname?

                      Download: http://23storage.domain-name.com/fog/...
                      
                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Greg-Plamondon Ok, setting it correct in the DB. Just wanted to make sure it is before we get into the code.

                        Now this is the part that decides about which node to use when the location plugin is used:

                        • https://github.com/FOGProject/fogproject/blob/dev-branch/packages/web/lib/plugins/location/hooks/changeitems.hook.php#L150
                        • https://github.com/FOGProject/fogproject/blob/dev-branch/packages/web/lib/plugins/location/class/location.class.php#L157

                        Please run another mysql query for us and post output here:

                        mysql> SELECT * FROM location;
                        

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        Greg PlamondonG 1 Reply Last reply Reply Quote 0
                        • Greg PlamondonG
                          Greg Plamondon Testers @Sebastian Roth
                          last edited by

                          @Sebastian-Roth said in snapins not deploying from storage nodes: Version 1.5.7.4:

                          mysql> SELECT * FROM location;

                          MariaDB [fog]> SELECT * FROM location;
                          +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                          | lID | lName                                      | lDesc | lStorageGroupID | lStorageNodeID | lCreatedBy | lCreatedTime        | lTftpEnabled |
                          +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                          |   1 | 23 - Kansas City, MO - 10MB                |       |               1 |             15 | gp1001     | 2018-03-26 13:56:25 | 1            |
                          |   2 | 10 - Help Desk - Byron Center, MI          |       |               1 |             31 | gp1001     | 2018-03-21 13:36:01 | 0            |
                          |   3 | 11 - Spring Lake, MI - 10MB                |       |               1 |             38 | gp1001     | 2018-03-21 13:36:46 | 1            |
                          |   4 | 13 - James P. Cole BLVD - Flint, MI - 10MB |       |               1 |              7 | gp1001     | 2018-03-21 13:37:28 | 1            |
                          |   5 | 14 - Lansing, MI - 5MB                     |       |               1 |              8 | gp1001     | 2018-03-21 13:37:59 | 1            |
                          |   6 | 30 - Windsor, Ontario, CA - 10MB           |       |               1 |              5 | gp1001     | 2018-03-21 13:39:30 | 1            |
                          |   8 | 17 - Toledo, OH - 10MB                     |       |               1 |             41 | gp1001     | 2018-03-23 16:17:04 | 1            |
                          |   9 | 18 - Bertrand, MO - 3MB                    |       |               1 |             37 | gp1001     | 2018-03-26 10:17:35 | 1            |
                          |  10 | 19 - Wayne, MI                             |       |               1 |             12 | gp1001     | 2018-03-26 10:29:28 | 1            |
                          |  12 | 21 - White Pine, TN - 10MB                 |       |               1 |             13 | gp1001     | 2018-03-26 12:00:22 | 1            |
                          |  13 | 25 - Marshall, MI - 5MB                    |       |               1 |             16 | gp1001     | 2018-03-27 08:54:57 | 1            |
                          |  14 | 28 - Grand Prairie, TX - 10MB              |       |               1 |             17 | gp1001     | 2018-03-27 12:46:43 | 1            |
                          |  15 | 29 - Port Huron, MI - 5MB                  |       |               1 |             27 | gp1001     | 2018-03-27 14:26:09 | 1            |
                          |  16 | 33 - Coldwater, MI - VPN                   |       |               1 |             19 | gp1001     | 2018-03-27 15:41:24 | 1            |
                          |  17 | 34 - Lima, OH - 10MB                       |       |               1 |             35 | gp1001     | 2018-03-27 16:03:53 | 1            |
                          |  18 | 43 - Dayton, OH - 50MB                     |       |               1 |             33 | gp1001     | 2018-03-27 16:50:25 | 1            |
                          |  19 | 44 - Marion, IN. - 10MB                    |       |               1 |             22 | gp1001     | 2018-03-28 10:10:30 | 1            |
                          |  20 | 99 - Mobile Office - MIFI                  |       |               1 |             23 | gp1001     | 2018-03-29 16:28:13 | 1            |
                          |  21 | 27 - Indianapolis, IN. - 5MB               |       |               1 |             26 | gp1001     | 2018-04-03 13:31:21 | 1            |
                          |  23 | 36 - Springfield, IL - 10MB                |       |               1 |             25 | gp1001     | 2018-04-11 11:20:02 | 1            |
                          |  26 | 32 - Hecla                                 |       |               1 |             29 | gp1001     | 2018-06-08 17:04:05 | 1            |
                          |  25 | 10 - Byron Center                          |       |               1 |              1 | gp1001     | 2018-05-01 16:40:42 | 1            |
                          |  27 | 15 - Hamtramck                             |       |               1 |             28 | gp1001     | 2018-06-11 09:38:24 | 1            |
                          |  28 | 12 - Ypsilanti, MI                         |       |               1 |             30 | gp1001     | 2018-06-11 10:42:42 | 0            |
                          |  30 | 31 - Grand Haven Road, Spring Lake MI -    |       |               1 |             44 | gp1001     | 2019-07-29 13:15:55 | 0            |
                          |  29 | 38 - St Louis                              |       |               1 |             43 | gp1001     | 2019-05-31 16:00:28 | 1            |
                          +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                          26 rows in set (0.00 sec)
                          
                          
                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @Greg-Plamondon Ok, I think I found what’s causing this. Give me a bit more time.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth

                              @Greg-Plamondon Please check the chat bubble in the top right corner.

                              I am fairly sure this has not worked properly in a very long time.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by

                                @Greg-Plamondon I just pushed a fix to dev-branch. Very similar to what we tested in your setup already. Would still be great if you could try it out just to make sure.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                Greg PlamondonG 1 Reply Last reply Reply Quote 0
                                • Greg PlamondonG
                                  Greg Plamondon Testers @Sebastian Roth
                                  last edited by Greg Plamondon

                                  @Sebastian-Roth doing a git pull now will let you know shortly

                                  EDIT:

                                  I installed the change you made and it looks the same as when you made the changes to my system at least from a fog.log stand point.
                                  its is calling the IP address of the storage node.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Sebastian Roth

                                    @Greg-Plamondon Thanks! So I will mark this solved then. Fix is in the dev-branch if others read this and want to update to get the fix as well.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @Sebastian Roth
                                      last edited by

                                      @Sebastian-Roth Thank you for finding and fixing the issue.
                                      @Greg-Plamondon Thanks for reporting. This fix is also set for 1.6 now too.

                                      Awesome job everybody!

                                      Thank you,

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 1
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