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    Could Not Mount Issue

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • M
      montesd
      last edited by

      Cannot upload to FOG, error message states,
      “The disk contains an unclean file system”
      has anyone else gotten this error?

      "Metadata kept in Windows cache, refused to mount.
      Failed to mount '/dev/nvme0n1p3 : Operation not permitted
      The NTFS partition is in an unsafe state.

      Any help would be appreciated.
      Thank you

      1 Reply Last reply Reply Quote 0
      • M
        montesd
        last edited by

        MAKE SURE FASTBOOT IS UNCHECKED!!!
        Our coworker figured it out.
        It’s located in additional power settings.

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator
          last edited by

          Or use sysprep to power off the computer
          Or run this command to properly power off the computer for cloning shutdown.exe -s -t 0

          You found the issue with Windows 8+ where shutdown isn’t really shutdown but an enhanced sleep mode. Disabling fast boot actually puts the computer in a powered off state too.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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