Inventory Report is blank, host list contains hundreds of entries with full inventory

[Rivybeast]

192.168.0.223 and 192.168.0.69 are systems that we tried to capture. The capture failed.

I verified the fog user and the fogproject user (both exist in my Linux installation). The passwords match the .fogsettings file and all instances I could find in FOG Configuration > FOG Settings

[george1421]

@Rivybeast fwiw: I have a tutorial on how to resync these passwords.

https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

If you are capturing a password mismatch will be seen at the end of the capture, you will see an error something like “Unable to update database” You will also see manifistations of this where there will be directories in /images/dev/<mac_address> where <mac_address> is the mac address of the machine you were just captured. If everything is working correctly you should not have any directories that resemble mac address in there unless you are capturing images. As a side note you can delete those directories to free up disk space since the upload was botched.

Do you have storage nodes in your setup, or is there only the main fog server? FTP is used to replicate images to remote storage nodes too.

[Sebastian Roth]

@Rivybeast While the password resync mentioned by George is very important to get right this shouldn’t play much of a role in terms of reports.

About the bandwidth warnings. I suspect this to be what we have fixed in 1.5.6 already: https://github.com/FOGProject/fogproject/commit/e929fdef58717f344a864d32853ad7e4e92171e7

Is there a good reason you updated to 1.5.5 and not 1.5.6?

[Rivybeast]

I have updated to 1.5.6.5. After verifying all the usernames and passwords, we can now capture and deploy images without issue.

The Inventory Report, however, still does not work. The column headers (Host name, Memory, System Product, etc.) appear for about 1 second and then disappear. Prior to my upgrade to 1.5.6.5 the column headers did not appear at all, so maybe I’m making progress?

There are no errors in the Apache error.log

[Sebastian Roth]

@Rivybeast If you don’t get any hints in the apache error logs then check php-fpm logs as well. There must be something that can point us the right way…

[Rivybeast]

The php-fpm log is error free. There are occasional errors in the Apache error.log. The timestamp on these do not seem to correspond with any report I’m requesting. Client 10.0.7.38 is my workstation that is using the Web GUI:

[Thu Jul 11 15:00:28.868410 2019] [proxy_fcgi:error] [pid 25266] [client 10.0.7.38:61230] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2893
[Thu Jul 11 15:20:38.532445 2019] [proxy_fcgi:error] [pid 1451] [client 10.0.7.38:61542] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2699
[Thu Jul 11 15:24:01.925224 2019] [proxy_fcgi:error] [pid 4041] [client 10.0.7.38:61599] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2699
[Thu Jul 11 15:55:41.423972 2019] [proxy_fcgi:error] [pid 2184] [client 10.0.7.38:62306] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2888

[Sebastian Roth]

@Rivybeast If you get a blank page there should be an error logged somewere. Which Linux OS and version do you have?

[Tom Elliott]

@Sebastian-Roth Typically it would be found in /var/log/php-fpm/www-error.log

[Rivybeast]

I am currently using Ubuntu 16.04.5 LTS. All packages are updated to the latest available.

[Tom Elliott]

What’s the output of mysql statement:

select * from fog.inventory \G

[Tom Elliott]

@Sebastian-Roth From the sounds of things, “Blank Page” is not quite what it seems in this scenario.

The Page itself is loading perfectly fine. The “Headers” are displaying, then disappearing. This is likely because there’s no inventory data to print to the screen.

[Rivybeast]

The command select * from fog.inventory \G produces a huge output. I will truncate it to the last two entries here:

...

*************************** 368. row ***************************
           iID: 2521
       iHostID: 2526
  iPrimaryUser:
     iOtherTag:
    iOtherTag1:
   iCreateDate: 2019-06-28 08:16:54
   iDeleteDate: 0000-00-00 00:00:00
       iSysman: [REDACTED]
   iSysproduct: [REDACTED]
   iSysversion: [REDACTED]
    iSysserial: [REDACTED]
      iSystype: Type: Desktop
  iBiosversion: 0418
   iBiosvendor: American Megatrends Inc.
     iBiosdate: 09/13/2018
        iMbman: ASUSTeK COMPUTER INC.
iMbproductname: PRIME H310M-E R2.0
    iMbversion: Rev X.0x
     iMbserial: [REDACTED]
      iMbasset: Default string
       iCpuman: Intel(R) Corporation
   iCpuversion: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
   iCpucurrent: Current Speed: 3700 MHz
       iCpumax: Max Speed: 8300 MHz
          iMem: MemTotal: 16260864 kB
      iHdmodel: ST500DM009-2DM14C
   iHdfirmware: CC46
     iHdserial: [REDACTED]
      iCaseman: Default string
      iCasever: Default string
   iCaseserial: Default string
    iCaseasset: Default string
   iSystemUUID: [REDACTED]
*************************** 369. row ***************************
           iID: 2520
       iHostID: 2525
  iPrimaryUser:
     iOtherTag:
    iOtherTag1:
   iCreateDate: 2019-06-28 08:15:47
   iDeleteDate: 0000-00-00 00:00:00
       iSysman: [REDACTED]
   iSysproduct: [REDACTED]
   iSysversion: [REDACTED]
    iSysserial: [REDACTED]
      iSystype: Type: Desktop
  iBiosversion: 0418
   iBiosvendor: American Megatrends Inc.
     iBiosdate: 09/13/2018
        iMbman: ASUSTeK COMPUTER INC.
iMbproductname: PRIME H310M-E R2.0
    iMbversion: Rev X.0x
     iMbserial: [REDACTED]
      iMbasset: Default string
       iCpuman: Intel(R) Corporation
   iCpuversion: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
   iCpucurrent: Current Speed: 3700 MHz
       iCpumax: Max Speed: 8300 MHz
          iMem: MemTotal: 16260756 kB
      iHdmodel: ST500DM009-2DM14C
   iHdfirmware: CC46
     iHdserial: [REDACTED]
      iCaseman: Default string
      iCasever: Default string
   iCaseserial: Default string
    iCaseasset: Default string
   iSystemUUID: [REDACTED]
369 rows in set (0.01 sec)

[Tom Elliott]

@Rivybeast What about:

SELECT hostName,iHostID FROM fog.inventory LEFT OUTER JOIN hosts ON inventory.iHostID=hosts.hostID;

Likely will be huge again.

[Rivybeast]

That’s a lotta MACs…

+--------------+---------+
| hostName     | iHostID |
+--------------+---------+
| 049226ce0f75 |    2525 |
| 049226ce1345 |    2526 |
| 049226cded3c |    2527 |
| 049226cdee51 |    2528 |
| 049226ce0e58 |    2529 |
| 049226ce0ebb |    2530 |
| 049226ce0f47 |    2531 |
| 049226ce1317 |    2532 |
| 049226ce0927 |    2533 |
| 049226ce0e5e |    2534 |
| 049226ce0eb7 |    2535 |
| 049226ce0f63 |    2536 |
| 049226ce12d0 |    2537 |
| 049226ce0f18 |    2538 |
| 049226ce09f2 |    2539 |
| 049226ce0bc1 |    2540 |
| 049226cdee73 |    2541 |
| 049226ce0f39 |    2542 |
| 049226cdee75 |    2543 |
| 049226cded42 |    2544 |
| 049226ce1367 |    2545 |
| 049226cdee40 |    2546 |
| 049226ce0f71 |    2547 |
| 049226ce0f8d |    2548 |
| 049226ce0ef1 |    2549 |
| 049226ce0c02 |    2550 |
| 049226ce1355 |    2551 |
| 049226ce0e6d |    2552 |
| 049226ce1461 |    2553 |
| 049226cdee65 |    2554 |
| 049226ce0f36 |    2555 |
| 049226ce1220 |    2556 |
| 049226cdee70 |    2557 |
| 049226ce0a35 |    2558 |
| 049226cdee9f |    2559 |
| 049226ce12b7 |    2560 |
| 049226cdee57 |    2561 |
| 049226ce09e5 |    2562 |
| 049226ce0f3d |    2563 |
| 049226cdee61 |    2564 |
| 049226ce14d1 |    2565 |
| 049226cdee9a |    2566 |
| 049226cded84 |    2567 |
| 049226cdeddb |    2568 |
| 049226cdeda5 |    2569 |
| 049226cdee78 |    2570 |
| 049226ce130e |    2571 |
| 049226cdedbb |    2572 |
| 049226ce1356 |    2573 |
| 4cedfbcbf1e2 |    2574 |
| 049226ce0f44 |    2575 |
| 049226ce0f7e |    2576 |
| 0c9d92cc3ee6 |    2577 |
| 049226ce151a |    2578 |
| 049226ce0fe1 |    2579 |
| 049226ce1005 |    2580 |
| 049226cdee43 |    2581 |
| 049226ce0ffd |    2582 |
| 049226ce0ff5 |    2583 |
| 4cedfbcbe93c |    2584 |
| 049226ce0d7b |    2585 |
| 049226cded00 |    2586 |
| 049226ce0fdd |    2587 |
| 049226ce0dd1 |    2588 |
| 049226ce0f38 |    2589 |
| 049226cdf5eb |    2590 |
| 049226cdee6d |    2591 |
| 049226ce1327 |    2592 |
| 049226ce0f8b |    2593 |
| 049226ce0feb |    2594 |
| 4cedfbcbf6b2 |    2595 |
| 049226ce132d |    2596 |
| 0c9d92cc4895 |    2597 |
| 049226ce0fe7 |    2598 |
| 049226ce0fa4 |    2599 |
| 049226cdf5e3 |    2600 |
| 049226ce0e1a |    2601 |
| 049226ce0a2f |    2602 |
| 049226cdedfc |    2603 |
| 0c9d92ca7561 |    2604 |
| 049226cdf5d9 |    2605 |
| 049226cded5b |    2606 |
| 049226cdee35 |    2607 |
| 049226ce0ff1 |    2608 |
| 049226ce0e85 |    2609 |
| 049226ce0fdf |    2610 |
| 049226cdee6f |    2611 |
| 049226cded1e |    2612 |
| 049226ce0f1d |    2613 |
| 049226ce0e8a |    2614 |
| 049226ce0f97 |    2615 |
| 049226cdee5e |    2616 |
| 049226cdee02 |    2617 |
| 049226cdee04 |    2618 |
| 049226ce0fd7 |    2619 |
| 049226ce136f |    2620 |
| 049226ce1340 |    2621 |
| 049226ce1373 |    2622 |
| 04d4c4061f35 |    2623 |
| 04d4c4061eeb |    2624 |
| 04d4c4061f24 |    2625 |
| 04d4c4061f57 |    2626 |
| 04d4c4061f18 |    2627 |
| 04d4c4061f28 |    2628 |
| 04d4c4061f1e |    2629 |
| 04d4c4061e28 |    2630 |
| 04d4c4061d6f |    2631 |
| 04d4c4061ea8 |    2632 |
| 049226cdee0c |    2633 |
| 049226cded99 |    2634 |
| 049226cdecf4 |    2635 |
| 049226ce133a |    2636 |
| 049226cded09 |    2637 |
| 049226ce136a |    2638 |
| 049226ce133d |    2639 |
| 049226ce1338 |    2640 |
| 049226ce142f |    2641 |
| 049226ce1508 |    2642 |
| 049226ce0ff9 |    2643 |
| 049226cdee76 |    2644 |
| 049226ce0fea |    2645 |
| 049226ce0f9a |    2646 |
| 049226ce0c8b |    2647 |
| 049226ce0f9b |    2648 |
| 049226cded54 |    2650 |
| 049226cdf5e7 |    2651 |
| 0c9d92cc48e6 |    2652 |
| 049226cdeea2 |    2653 |
| 4cedfbcbf1d0 |    2654 |
| 049226ce0f68 |    2655 |
| 049226ce100d |    2656 |
| 049226ce0fc1 |    2657 |
| 049226ce0f9d |    2658 |
| 0c9d92cc4959 |    2659 |
| 049226ce0f96 |    2660 |
| 0c9d92cc3ee5 |    2661 |
| 049226ce134b |    2662 |
| 049226ce0e87 |    2663 |
| 049226cdee56 |    2664 |
| 4cedfbcbf6cd |    2665 |
| 049226ce0e80 |    2666 |
| 049226ce131f |    2667 |
| 049226ce134c |    2668 |
| 0c9d92cc499d |    2669 |
| 049226ce0afe |    2670 |
| 049226cdee9d |    2671 |
| 049226ce0e8b |    2672 |
| 4cedfbcbf6ce |    2673 |
| 049226cdee86 |    2674 |
| 049226cdecf8 |    2675 |
| 4cedfbcbf6cc |    2676 |
| 049226cdeda3 |    2677 |
| 049226ce0e54 |    2678 |
| 049226ce0e92 |    2679 |
| 049226cdecf1 |    2680 |
| 049226ce0923 |    2681 |
| 049226ce0f58 |    2682 |
| 049226cdf5d8 |    2683 |
| 049226ce1368 |    2684 |
| 049226cded9c |    2685 |
| 0c9d92cc4a0e |    2686 |
| 049226ce0eae |    2687 |
| 049226ce0e86 |    2688 |
| 049226cdeeac |    2689 |
| 049226cdee6c |    2690 |
| 049226ce1349 |    2691 |
| 049226ce0e7a |    2692 |
| 049226ce0e53 |    2693 |
| 049226ce134d |    2694 |
| 049226cdee2f |    2695 |
| 049226ce1362 |    2696 |
| 049226cded98 |    2697 |
| 049226ce1361 |    2698 |
| 049226cdee18 |    2700 |
| 049226cdee84 |    2701 |
| 049226ce1359 |    2702 |
| 049226cdee9c |    2703 |
| 049226cdee8b |    2704 |
| 049226cdee99 |    2705 |
| 049226ce0ebd |    2706 |
| 049226ce0a30 |    2707 |
| 049226ce09cf |    2708 |
| 4cedfbcbe881 |    2709 |
| 049226ce0eaf |    2710 |
| 0c9d92cc48fa |    2711 |
| 049226ce0a2b |    2713 |
| 049226ce0eab |    2714 |
| 4cedfbcbf6c8 |    2715 |
| 049226ce0a32 |    2716 |
| 049226ce0ffb |    2717 |
| 049226cdee7b |    2718 |
| 049226ce0dc2 |    2719 |
| 049226cdeea3 |    2720 |
| 049226ce0a0a |    2721 |
| 049226ce1352 |    2722 |
| 049226cdee88 |    2723 |
| 049226cdee92 |    2724 |
| 049226ce135b |    2725 |
| 049226cdee90 |    2726 |
| 049226cdee62 |    2727 |
| 049226ce0f3b |    2728 |
| 049226ce131e |    2729 |
| 049226cdee6e |    2730 |
| 049226cdee7f |    2731 |
| 049226ce1323 |    2732 |
| 049226cdee68 |    2733 |
| 049226ce0f73 |    2734 |
| 049226cdeddc |    2735 |
| 049226cded08 |    2736 |
| 049226ce0a3c |    2737 |
| 049226ce0f78 |    2738 |
| 049226ce0f95 |    2739 |
| 049226ce0a27 |    2740 |
| 049226cdee71 |    2741 |
| 049226ce0fe4 |    2742 |
| 049226ce0f7c |    2743 |
| 049226ce131c |    2744 |
| 049226cded3f |    2745 |
| 049226ce0b79 |    2746 |
| 049226ce0eee |    2747 |
| 049226ce0c10 |    2748 |
| 049226ce0fef |    2749 |
| 0c9d92cc4943 |    2750 |
| 049226ce0f7b |    2751 |
| 049226ce0ff2 |    2752 |
| 049226ce0f3f |    2753 |
| 049226ce0f70 |    2754 |
| 049226cdee03 |    2755 |
| 049226cdee59 |    2757 |
| 049226cdecef |    2758 |
| 049226cded0e |    2759 |
| 049226cdee41 |    2760 |
| 049226cdedd1 |    2761 |
| 049226ce13a4 |    2762 |
| 049226ce0e67 |    2763 |
| 049226ce0e49 |    2764 |
| 049226ce0e23 |    2765 |
| 049226ce0e94 |    2766 |
| 049226ce0f2e |    2767 |
| 049226ce0f40 |    2768 |
| 049226ce0efc |    2769 |
| 4cedfbcbf6e2 |    2770 |
| 049226ce1313 |    2772 |
| 0c9d92ca7508 |    2773 |
| 049226ce0e8c |    2774 |
| 0c9d92ca7570 |    2775 |
| 049226cded9f |    2776 |
| 049226ce0f3c |    2777 |
| 049226ce0a22 |    2778 |
| 049226ce0c91 |    2779 |
| 049226ce0e93 |    2780 |
| 049226ce0b4f |    2781 |
| 049226ce0f4a |    2782 |
| 049226ce09e0 |    2783 |
| 049226ce0a59 |    2784 |
| 049226cdee53 |    2785 |
| 049226cded30 |    2786 |
| 049226ce0f3a |    2787 |
| 049226ce1004 |    2788 |
| 049226ce0e62 |    2789 |
| 4cedfbcbf6df |    2790 |
| 049226ce0e59 |    2791 |
| 049226ce0e8f |    2792 |
| 049226ce0f37 |    2793 |
| 04d4c4ac878a |    2794 |
| 04d4c4ac8ef3 |    2795 |
| 049226cdee4f |    2796 |
| 04d4c4ac8705 |    2797 |
| 04d4c4ac9258 |    2798 |
| 04d4c4ac92a7 |    2799 |
| 04d4c4ac865f |    2800 |
| 04d4c4ac8784 |    2801 |
| 049226cded97 |    2802 |
| 049226cded96 |    2803 |
| 049226cdeda4 |    2804 |
| 049226ce136d |    2805 |
| 049226cdedff |    2806 |
| 049226ce0ff6 |    2807 |
| 0c9d92cc4a0c |    2808 |
| 049226ce0f41 |    2809 |
| 0c9d92cc4a1b |    2810 |
| 0c9d92cc4a20 |    2811 |
| 0c9d92ca7587 |    2812 |
| 049226ce1180 |    2813 |
| 0c9d92cc496e |    2814 |
| 0c9d92cc4a16 |    2815 |
| 0c9d92cc4972 |    2816 |
| 049226ce14c4 |    2817 |
| 049226ce0cd7 |    2818 |
| 0c9d92ca8147 |    2819 |
| 049226ce0ff7 |    2820 |
| 049226ce0e8e |    2821 |
| 4cedfbcbf6cb |    2822 |
| 049226ce0e88 |    2823 |
| 4cedfbcbf6cf |    2824 |
| 049226ce0a91 |    2825 |
| 049226ce0b22 |    2826 |
| 049226ce14c3 |    2827 |
| 049226ce124c |    2828 |
| 049226cded0b |    2830 |
| 049226cded13 |    2831 |
| 049226cdee0a |    2832 |
| 049226cdee12 |    2833 |
| 049226ce13b1 |    2834 |
| 049226cdedc7 |    2835 |
| 049226cded40 |    2836 |
| 4cedfbcbf206 |    2837 |
| 0492264e4e0e |    2838 |
| 049226ce0eac |    2839 |
| 049226cded90 |    2840 |
| 049226cdf5e8 |    2841 |
| 049226cded3e |    2842 |
| 049226ce151d |    2843 |
| 049226cdee69 |    2844 |
| 049226cdee2e |    2845 |
| 049226cdee37 |    2846 |
| 0c9d92cac84b |    2847 |
| 049226cf4a89 |    2848 |
| 049226cdf5f3 |    2849 |
| 0c9d92cc4956 |    2850 |
| 049226cdee52 |    2851 |
| 0c9d92ca874f |    2852 |
| 0c9d92cc48d1 |    2853 |
| 0c9d92ca71d4 |    2854 |
| 049226cdee5f |    2855 |
| 049226cdee55 |    2856 |
| 049226cdee64 |    2857 |
| 049226cdf5f4 |    2858 |
| 049226ce1105 |    2859 |
| 049226cdf5d7 |    2860 |
| 049226cdf5e9 |    2861 |
| 049226cdee58 |    2862 |
| 049226ce1343 |    2863 |
| 049226cdeeab |    2864 |
| 049226cded5a |    2865 |
| 049226cdeea9 |    2866 |
| 049226cded49 |    2867 |
| 0492265c861b |    2868 |
| 0492265c8580 |    2869 |
| 0492265c856e |    2870 |
| 0492265c856d |    2871 |
| 0492265c85ed |    2872 |
| 0492265c8592 |    2873 |
| 0492265c857f |    2874 |
| 0492265c8518 |    2875 |
| 6c2b59e3a0e6 |    2876 |
| 04d4c4ac88d8 |    2877 |
| 049226cded57 |    2878 |
| 6c2b59e25f6c |    2879 |
| 0492265d6ba0 |    2880 |
| 6c2b59e28178 |    2881 |
| 04d4c4061e70 |    2882 |
| 04d4c4061f06 |    2883 |
| 04d4c4061f5b |    2884 |
| 04d4c4061f45 |    2885 |
| 04d4c4061f66 |    2886 |
| 04d4c4061e4b |    2887 |
| 04d4c4061e20 |    2888 |
| 04d4c4061f65 |    2889 |
| 04d4c4061f37 |    2890 |
| 04d4c4061f5d |    2891 |
| 049226ce1339 |    2892 |
| 049226cded43 |    2893 |
| 049226ce0eb0 |    2894 |
| 049226ce1380 |    2895 |
| 04d4c4ac9255 |    2896 |
| 049226ce132f |    2897 |
| 049226ce1308 |    2898 |
| 049226cdee0b |    2899 |
+--------------+---------+
369 rows in set (0.00 sec)

[Sebastian Roth]

@Rivybeast Just wondering, are all your hosts named that way? As you see in the query it’s not the MAC address but the hostname that we query from the DB. While it’s totally fine to have them named like that and FOG actually does this if you register machines through the iPXE boot menu I still wonder if this is really what you know you have in the database?!

[Rivybeast]

All the machines are registered and inventoried through the iPXE boot menu. They are automatically named that way, and I really don’t mind as it allows me to keep track of them via MAC address.

[Rivybeast]

Just for a test, I built a new server. I installed Ubuntu 18.04, updated and patched to the latest. I then installed and configured FOG 1.5.7.

I connected a sample laptop I have laying around, PXE booted and performed a quick registration and inventory. The laptop now shows up under Hosts. I can select the new host and click on Inventory and it shows all the information.

When I go to Reports and select Inventory Report, again there is a blank page. No data shows up.

I now firmly believe that either I’m doing something very wrong, or there is a bug in the reports.

[Sebastian Roth]

@Rivybeast said in Inventory Report is blank, host list contains hundreds of entries with full inventory:

When I go to Reports and select Inventory Report, again there is a blank page. No data shows up.

Ahhhhhh, I might have misunderstood this over and over again. The term “blank page” is usually used when people get a complete white page in the browser and this indicates that usually a PHP error has happened. So we kept asking and looking for that error. Now that you phrase is this way “No data shows up” I can imagine you did not really mean a complete blank page but just no entries being shown, right?!?!

[Rivybeast]

Yep. I apologize. The entire page is not blank, just that it doesn’t show any data:

[Sebastian Roth]

@Rivybeast I’ll take a look at this soon!