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    Image Not Capturing

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • imagingmaster21I
      imagingmaster21
      last edited by

      I am trying to capture a image and it gets stuck on 94% during the capture process. I noticed that in the images directory it does not create a folder for any image I make. Is FOG supposed to create the specific image folder right when you create the image or is it after it completely captures?

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @imagingmaster21
        last edited by

        @imagingmaster21 it’s aftee. When capturing the image is uploaded to /images/dev/<macaddressofmachinecapturing>

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        imagingmaster21I 1 Reply Last reply Reply Quote 0
        • imagingmaster21I
          imagingmaster21 @Tom Elliott
          last edited by

          @tom-elliott Ok. So what would possibly cause it to get stuck at 94%? This image was a known good one that was pulled off another FOG Server. It is being put on a FOG Server that is on a laptop to image on the fly. I verified all the settings in the FOG interface are good and that the fog config files match setting wise, with the exception of different IPs.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @imagingmaster21
            last edited by

            @imagingmaster21 If I had to guess, off the top of my head? Disk Space.

            You can verify this with:

            df -h /images
            

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            imagingmaster21I 2 Replies Last reply Reply Quote 0
            • imagingmaster21I
              imagingmaster21 @Tom Elliott
              last edited by

              @tom-elliott I have 196 GB available.

              imagingmaster21I 2 Replies Last reply Reply Quote 0
              • imagingmaster21I
                imagingmaster21 @imagingmaster21
                last edited by

                @Tom-Elliott The drive that I am capturing the image off of only has 30.6gb of used space.

                1 Reply Last reply Reply Quote 0
                • imagingmaster21I
                  imagingmaster21 @imagingmaster21
                  last edited by

                  @Tom-Elliott I restarted the server and it is still getting stuck at 97%.

                  1 Reply Last reply Reply Quote 0
                  • imagingmaster21I
                    imagingmaster21 @Tom Elliott
                    last edited by

                    @tom-elliott

                    Even at 97% nothing gets written to the images/dev directory the folder is blank.

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @imagingmaster21
                      last edited by

                      @imagingmaster21 I’m not sure I understand the problem.

                      Can you please output the df -h /images command as well as run:
                      ls -lhRt /images/

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      imagingmaster21I 1 Reply Last reply Reply Quote 0
                      • imagingmaster21I
                        imagingmaster21 @Tom Elliott
                        last edited by

                        @tom-elliott
                        Here you go:
                        https://dl2.pushbulletusercontent.com/4lm814kFRT4PvEEc2SX1RCiV71xqciF1/20180302_143432.jpg

                        So basically if I pull an image off our main FOG server and then capture it off our mobile FOG (built on a laptop for imaging on the fly) server it will capture up to 97% and will end up rebooting without stating any errors. If you look in FOG Task management it will show it still at 97% but the machine will reboot as if it was captured. If you look in the images directory and look at the folder for the image there is no files in there. I’ve tried clearing the task and restarting the task and still no luck. I also tried a different network switch.

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          The image is being stored to /images/dev/507b9d22485d

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          imagingmaster21I 1 Reply Last reply Reply Quote 0
                          • imagingmaster21I
                            imagingmaster21 @Tom Elliott
                            last edited by

                            @tom-elliott
                            But nothing gets written to there, even when it gets stuck at 97% nothing is there.

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @imagingmaster21
                              last edited by

                              @imagingmaster21 do you have more than one storage node?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              imagingmaster21I 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                Sorry, i’m trying to piece together the information, based on what I’m seeing the image is going to the “main FOG Server” rather than your current “mobile FOG server”

                                But I don’t know.

                                I need to know the image layout as well as where the image is actually going.

                                Doing our df and ls commands confirmed that you have enough space, but the fact that it’s not writing anything to the server is strange (leading me to think it’s writing to the main server you talked about).

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                imagingmaster21I 1 Reply Last reply Reply Quote 0
                                • imagingmaster21I
                                  imagingmaster21 @Tom Elliott
                                  last edited by

                                  @tom-elliott No only ones storage node.

                                  1 Reply Last reply Reply Quote 0
                                  • imagingmaster21I
                                    imagingmaster21 @Tom Elliott
                                    last edited by

                                    @tom-elliott
                                    Ok let me clarify. I have two servers main and mobile. I pulled a image called ‘Win10_Stu’ from main onto a machine. I’ve registered that machine on mobile and then captured the image with the only change to it being adding Chrome. I go onto mobile to capture it and the machine gets stuck at 97% on mobile when capturing if you look on task management status. But the machine reboots as if it captured fine with no errors.

                                    The mobile FOG server is not connected in any way to the main FOG server they are not even on the same part of the network.

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @imagingmaster21
                                      last edited by Tom Elliott

                                      @imagingmaster21 and how is the image configured? I mean in the gui.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      imagingmaster21I 1 Reply Last reply Reply Quote 0
                                      • imagingmaster21I
                                        imagingmaster21 @Tom Elliott
                                        last edited by

                                        @tom-elliott
                                        Right here is the settings for the image.
                                        https://dl2.pushbulletusercontent.com/wKXMsj2AJ0Nl8YGYA6MFu7aQdvmBE2kA/camera_capture.jpg

                                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @imagingmaster21
                                          last edited by

                                          @imagingmaster21 what is the output of cat /etc/exports?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          george1421G imagingmaster21I 2 Replies Last reply Reply Quote 0
                                          • S
                                            Sebastian Roth Moderator
                                            last edited by

                                            @imagingmaster21 Where exactly do you see the 94/97%? Is this in the web UI and does it jump from zero up to 94/97 straight? Or is this in the blue partclone screen on the client. If it’s on the client, what do you see in the web UI and if it’s in the web UI what do you see on the client?

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            imagingmaster21I 1 Reply Last reply Reply Quote 0
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