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    Image Not Capturing

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • imagingmaster21I
      imagingmaster21 @imagingmaster21
      last edited by

      @Tom-Elliott The drive that I am capturing the image off of only has 30.6gb of used space.

      1 Reply Last reply Reply Quote 0
      • imagingmaster21I
        imagingmaster21 @imagingmaster21
        last edited by

        @Tom-Elliott I restarted the server and it is still getting stuck at 97%.

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        • imagingmaster21I
          imagingmaster21 @Tom Elliott
          last edited by

          @tom-elliott

          Even at 97% nothing gets written to the images/dev directory the folder is blank.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @imagingmaster21
            last edited by

            @imagingmaster21 I’m not sure I understand the problem.

            Can you please output the df -h /images command as well as run:
            ls -lhRt /images/

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            imagingmaster21I 1 Reply Last reply Reply Quote 0
            • imagingmaster21I
              imagingmaster21 @Tom Elliott
              last edited by

              @tom-elliott
              Here you go:
              https://dl2.pushbulletusercontent.com/4lm814kFRT4PvEEc2SX1RCiV71xqciF1/20180302_143432.jpg

              So basically if I pull an image off our main FOG server and then capture it off our mobile FOG (built on a laptop for imaging on the fly) server it will capture up to 97% and will end up rebooting without stating any errors. If you look in FOG Task management it will show it still at 97% but the machine will reboot as if it was captured. If you look in the images directory and look at the folder for the image there is no files in there. I’ve tried clearing the task and restarting the task and still no luck. I also tried a different network switch.

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              • Tom ElliottT
                Tom Elliott
                last edited by

                The image is being stored to /images/dev/507b9d22485d

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                imagingmaster21I 1 Reply Last reply Reply Quote 0
                • imagingmaster21I
                  imagingmaster21 @Tom Elliott
                  last edited by

                  @tom-elliott
                  But nothing gets written to there, even when it gets stuck at 97% nothing is there.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @imagingmaster21
                    last edited by

                    @imagingmaster21 do you have more than one storage node?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    imagingmaster21I 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Sorry, i’m trying to piece together the information, based on what I’m seeing the image is going to the “main FOG Server” rather than your current “mobile FOG server”

                      But I don’t know.

                      I need to know the image layout as well as where the image is actually going.

                      Doing our df and ls commands confirmed that you have enough space, but the fact that it’s not writing anything to the server is strange (leading me to think it’s writing to the main server you talked about).

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      imagingmaster21I 1 Reply Last reply Reply Quote 0
                      • imagingmaster21I
                        imagingmaster21 @Tom Elliott
                        last edited by

                        @tom-elliott No only ones storage node.

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                        • imagingmaster21I
                          imagingmaster21 @Tom Elliott
                          last edited by

                          @tom-elliott
                          Ok let me clarify. I have two servers main and mobile. I pulled a image called ‘Win10_Stu’ from main onto a machine. I’ve registered that machine on mobile and then captured the image with the only change to it being adding Chrome. I go onto mobile to capture it and the machine gets stuck at 97% on mobile when capturing if you look on task management status. But the machine reboots as if it captured fine with no errors.

                          The mobile FOG server is not connected in any way to the main FOG server they are not even on the same part of the network.

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @imagingmaster21
                            last edited by Tom Elliott

                            @imagingmaster21 and how is the image configured? I mean in the gui.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            imagingmaster21I 1 Reply Last reply Reply Quote 0
                            • imagingmaster21I
                              imagingmaster21 @Tom Elliott
                              last edited by

                              @tom-elliott
                              Right here is the settings for the image.
                              https://dl2.pushbulletusercontent.com/wKXMsj2AJ0Nl8YGYA6MFu7aQdvmBE2kA/camera_capture.jpg

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @imagingmaster21
                                last edited by

                                @imagingmaster21 what is the output of cat /etc/exports?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                george1421G imagingmaster21I 2 Replies Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @imagingmaster21 Where exactly do you see the 94/97%? Is this in the web UI and does it jump from zero up to 94/97 straight? Or is this in the blue partclone screen on the client. If it’s on the client, what do you see in the web UI and if it’s in the web UI what do you see on the client?

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  imagingmaster21I 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @Tom Elliott
                                    last edited by

                                    @magingmaster21
                                    Please setup a debug capture (schedule a capture again, but tick the debug option) and then PXE boot the target computer. This will drop you to a linux command prompt on the target computer after a few Enter key presses. From the FOS comand prompt key in the following cat /proc/cmdline. Finally please post the output here. That kernel command line will tell us where the captured images are going.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    imagingmaster21I 1 Reply Last reply Reply Quote 0
                                    • imagingmaster21I
                                      imagingmaster21 @Tom Elliott
                                      last edited by

                                      @tom-elliott
                                      https://dl2.pushbulletusercontent.com/KnT8DBusuB8NIqlannZ8MF0x9KxWVcZr/20180305_081343.jpg

                                      1 Reply Last reply Reply Quote 0
                                      • imagingmaster21I
                                        imagingmaster21 @george1421
                                        last edited by

                                        @george1421
                                        @Sebastian-Roth
                                        @Tom-Elliott
                                        Here is the output.
                                        https://dl2.pushbulletusercontent.com/RfFZzXF7YP944cS61J2zmWdODXdZMPmn/20180305_084220.jpg

                                        1 Reply Last reply Reply Quote 0
                                        • imagingmaster21I
                                          imagingmaster21 @Sebastian Roth
                                          last edited by

                                          @sebastian-roth
                                          I see the 94/97% on the Web UI, it does just jump right to it it goes through the process like it is working. The blue part clone does show up on the client and does act like it went through on the client but still shows as stuck on the Web UI.

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                                          • S
                                            Sebastian Roth Moderator
                                            last edited by

                                            @imagingmaster21 said in Image Not Capturing:

                                            The blue part clone does show up on the client and does act like it went through on the client …

                                            What do you mean by “does act like”. Does it actually read data from the drive. I mean do you see the byte count go up at reasonable speed or does that jump as well? Sorry if this sounds stupid but I just haven’t got an idea yet. Maybe you can take a video of the client screen while this is going on. Possibly there is something that jumps at us.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            1 Reply Last reply Reply Quote 0
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