Client 0.11.12, Windows 10 1709 - Reboot fails

[TrialAndError]

@joe-schmitt

Sorry,

my machine still does not reboot. The desktop client shows up and vanishes but no power event is executed.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
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 02.02.2018 09:07 Client-Info Client Version: 0.11.12
 02.02.2018 09:07 Client-Info Client OS:      Windows
 02.02.2018 09:07 Client-Info Server Version: 1.4.4
 02.02.2018 09:07 Middleware::Response Success
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 02.02.2018 09:07 Service Sleeping for 132 seconds
 02.02.2018 09:08 Power Creating shutdown request
 02.02.2018 09:08 Power Parameters: /r /c "FOG PowerManagement" /t 0
 02.02.2018 09:08 Bus Emmiting message on channel: Power
 02.02.2018 09:08 Power Attempt 1/6 to shutdown computer
 02.02.2018 09:08 Power --> API call returned 0, will re-attempt in 5 minutes
 02.02.2018 09:09 Power ERROR: Could not create shutdown command from request
 02.02.2018 09:09 Power ERROR: Die Laufzeitbindung kann für einen NULL-Verweis nicht ausgeführt werden.

[Joe Schmitt]

@TrialAndError if you set the service to delayed start, or manually stop and start up the client after boot, then does it work?

[TrialAndError]

@joe-schmitt
I manually stopped/started FOGService but no effect.

[UWPVIOLATOR]

@joe-schmitt I installed your nightly client build. It does not work and I can not even start the service. Gives me this error.

[Joe Schmitt]

@UWPVIOLATOR can you try this build: https://build.jbob.io/Client/nightly/02-05-win1709-01/SmartInstaller.exe ?

@TrialAndError that’s actually good news, it means we can reliably replicate the issue, and its causing an error we can trace as well. I’ll send you a PM about this, but it’d be extremely helpful if I could remote into a computer to further debug on a machine with the issue.

[UWPVIOLATOR]

@joe-schmitt First try it broke Windows. Cant event get past setup.

[Joe Schmitt]

For anyone watching the thread, I’m in contact with @UWPVIOLATOR about the issue.

[UWPVIOLATOR]

@uwpviolator said in Client 0.11.12, Windows 10 1709 - Reboot fails:

@joe-schmitt First try it broke Windows. Cant event get past setup.

I did not remove the old client before installing this one. After I removed it then installed the new one it appears to work.

[TrialAndError]

I can confirm: on a clean Windows 10 1709 installation the client now works.

The problem is now only my problem. Thread can be marked solved.

[Joe Schmitt]

@TrialAndError to be clear, its the nightly build I posted that works, and not stock 0.11.12?

[TrialAndError]

@joe-schmitt
I only testest the nightly.

Downloading the SmartiInstaller.exe again is not possible because a trojan “FUERBOOS” is recognized.

[Joe Schmitt]

@TrialAndError @UWPVIOLATOR v0.11.13 of the client (in the newest RC) patches the win1709 issues, thank you for your help debugging this!

[UWPVIOLATOR]

@joe-schmitt Thank you. Question we are still on 1.4.4 can I use the new client with that or do we need to update the server?

[Tom Elliott]

@uwpviolator You should be able to use the new client, but it won’t automatically update. As far as the communications between the client the server, nothing has changed.

The only other difference, your devices won’t automatically update to 0.11.13, unless you download the files from github, place them in place of your current files (under /var/www/fog/client/), and then edit the /var/www/fog/lib/fog/system.class.php FOG_CLIENT_VERSION line to 0.11.13.