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    Surface Pro 4 registration issues

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • J
      jwalt
      last edited by

      I am getting error “Failed to get an IP via DHCP! Tried on interfaces(s):”

      I was on FOG 1.4.2 and had these issues as suggested in one of the threads I upgraded to the below info and still am getting the error.

      I am using the latest kernel 4.13.4 and FOG 1.5.0-RC-9
      Microsoft Dongle Model number 1821
      ipxe7156.efi
      KERNEL ARGS has_usb_nic=1

      I have looked through the forums and nothing seems to work for me. Help would be appreciated.

      Thank you

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        @jwalt Though this shouldn’t have an impact on your issue we don’t provide those ipxe7156 binaries anymore because the problem is now fixed in the official iPXE code and we got rid of the old binaries. So please configure your DHCP to point to the very latest ipxe.efi again.

        So do you actually see the boot message telling you to un- and re-plug the USB NIC? This should come up when using the has_usb_nic=1 kernel parameter. Make sure it’s phrased correctly or it wouldn’t work.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • J
          jwalt
          last edited by

          Thank you for the quick response!
          I put the ipxe back and tested again with the results below.

          0_1507837151068_0a713873-9216-4621-b618-6ffba2152821-image.png

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @jwalt
            last edited by

            @jwalt Are you working from the working branch of git, or the dev-branch?

            I ask because the 7156 was removed in working. Which might help you if you install it instead.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott
              last edited by

              Also, to my knowledge, you should not need the has_usb_nic=1 anymore.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • J
                jwalt
                last edited by

                I am still getting the same issues.

                my current config is…

                Running Version 1.5.0-RC-9
                SVN Revision: 6080
                ipxe.efi
                KERNEL ARGS removed

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @jwalt Try connecting an unmanaged mini switch to connect between client and network. Does that change anything?

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • J
                    jwalt
                    last edited by

                    That is currently how i have it setup. I attempted with out the mini switch and had the same results.

                    Looking at the light on the dongle it stops flashing as soon as this line…

                    ACPI Error: Method parse/execution failed _SB.PCI0.UA02, AE_NOT_FOUND (20170531/psparse-550)

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Did you install using git?

                      Meaning, can you please do:

                      As root of course:
                      cd /path/to/fog/repo
                      git pull
                      git checkout working
                      git pull
                      cd bin
                      ./installfog.sh

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • J
                        jwalt
                        last edited by

                        Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

                        1 Reply Last reply Reply Quote 0
                        • J
                          jwalt
                          last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            The working is the important part. Right now, from what I can tell, you’re on dev-branch.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jwalt @Tom Elliott
                              last edited by jwalt

                              @tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

                              0_1507846380995_5e280971-786c-4d9c-a6f8-c39f14687502-image.png

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @jwalt
                                last edited by

                                @jwalt Exactly the steps I just gave below.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  jwalt @Tom Elliott
                                  last edited by

                                  @tom-elliott 0_1507846474175_4d7c5369-db15-4e9a-84e0-66e8b36ffcdb-image.png

                                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @jwalt
                                    last edited by

                                    @jwalt Understood, does this mean the version you’re seeing is:

                                    Running Version 64
                                    SVN Revision: 6079
                                    

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      jwalt @Tom Elliott
                                      last edited by

                                      @tom-elliott I appear to be on SVN Revision: 6080

                                      1 Reply Last reply Reply Quote 0
                                      • AvaryanA
                                        Avaryan
                                        last edited by

                                        Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

                                        It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

                                        The 1663 model will work with latest ipxe without having to unplug.

                                        1 Reply Last reply Reply Quote 1
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

                                          Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

                                          Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

                                          dmesg | grep eth
                                          lsusb
                                          ip addr show
                                          

                                          Take a picture of all the outputs you see on screen and post here.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
                                          • AvaryanA
                                            Avaryan
                                            last edited by Avaryan

                                            Had a Raspberry Pi next to me, so that’s what I used.
                                            alt text
                                            alt text
                                            alt text

                                            1 Reply Last reply Reply Quote 0
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