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Surface Pro 4 registration issues

Scheduled Pinned Locked Moved Unsolved
FOG Problems
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  • J
    jwalt
    last edited by Oct 12, 2017, 7:22 PM

    I am getting error “Failed to get an IP via DHCP! Tried on interfaces(s):”

    I was on FOG 1.4.2 and had these issues as suggested in one of the threads I upgraded to the below info and still am getting the error.

    I am using the latest kernel 4.13.4 and FOG 1.5.0-RC-9
    Microsoft Dongle Model number 1821
    ipxe7156.efi
    KERNEL ARGS has_usb_nic=1

    I have looked through the forums and nothing seems to work for me. Help would be appreciated.

    Thank you

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Oct 12, 2017, 7:29 PM

      @jwalt Though this shouldn’t have an impact on your issue we don’t provide those ipxe7156 binaries anymore because the problem is now fixed in the official iPXE code and we got rid of the old binaries. So please configure your DHCP to point to the very latest ipxe.efi again.

      So do you actually see the boot message telling you to un- and re-plug the USB NIC? This should come up when using the has_usb_nic=1 kernel parameter. Make sure it’s phrased correctly or it wouldn’t work.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • J
        jwalt
        last edited by Oct 12, 2017, 7:39 PM

        Thank you for the quick response!
        I put the ipxe back and tested again with the results below.

        0_1507837151068_0a713873-9216-4621-b618-6ffba2152821-image.png

        T 1 Reply Last reply Oct 12, 2017, 7:46 PM Reply Quote 0
        • T
          Tom Elliott @jwalt
          last edited by Oct 12, 2017, 7:46 PM

          @jwalt Are you working from the working branch of git, or the dev-branch?

          I ask because the 7156 was removed in working. Which might help you if you install it instead.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • T
            Tom Elliott
            last edited by Oct 12, 2017, 7:48 PM

            Also, to my knowledge, you should not need the has_usb_nic=1 anymore.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • J
              jwalt
              last edited by Oct 12, 2017, 8:38 PM

              I am still getting the same issues.

              my current config is…

              Running Version 1.5.0-RC-9
              SVN Revision: 6080
              ipxe.efi
              KERNEL ARGS removed

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Oct 12, 2017, 8:42 PM

                @jwalt Try connecting an unmanaged mini switch to connect between client and network. Does that change anything?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • J
                  jwalt
                  last edited by Oct 12, 2017, 8:48 PM

                  That is currently how i have it setup. I attempted with out the mini switch and had the same results.

                  Looking at the light on the dongle it stops flashing as soon as this line…

                  ACPI Error: Method parse/execution failed _SB.PCI0.UA02, AE_NOT_FOUND (20170531/psparse-550)

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott
                    last edited by Oct 12, 2017, 8:50 PM

                    Did you install using git?

                    Meaning, can you please do:

                    As root of course:
                    cd /path/to/fog/repo
                    git pull
                    git checkout working
                    git pull
                    cd bin
                    ./installfog.sh

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • J
                      jwalt
                      last edited by Oct 12, 2017, 9:01 PM

                      Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

                      1 Reply Last reply Reply Quote 0
                      • J
                        jwalt
                        last edited by Oct 12, 2017, 9:07 PM

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • T
                          Tom Elliott
                          last edited by Oct 12, 2017, 10:05 PM

                          The working is the important part. Right now, from what I can tell, you’re on dev-branch.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          J 1 Reply Last reply Oct 12, 2017, 10:08 PM Reply Quote 0
                          • J
                            jwalt @Tom Elliott
                            last edited by jwalt Oct 12, 2017, 4:13 PM Oct 12, 2017, 10:08 PM

                            @tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

                            0_1507846380995_5e280971-786c-4d9c-a6f8-c39f14687502-image.png

                            T 1 Reply Last reply Oct 12, 2017, 10:13 PM Reply Quote 0
                            • T
                              Tom Elliott @jwalt
                              last edited by Oct 12, 2017, 10:13 PM

                              @jwalt Exactly the steps I just gave below.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              J 1 Reply Last reply Oct 12, 2017, 10:14 PM Reply Quote 0
                              • J
                                jwalt @Tom Elliott
                                last edited by Oct 12, 2017, 10:14 PM

                                @tom-elliott 0_1507846474175_4d7c5369-db15-4e9a-84e0-66e8b36ffcdb-image.png

                                T 1 Reply Last reply Oct 12, 2017, 10:17 PM Reply Quote 0
                                • T
                                  Tom Elliott @jwalt
                                  last edited by Oct 12, 2017, 10:17 PM

                                  @jwalt Understood, does this mean the version you’re seeing is:

                                  Running Version 64
                                  SVN Revision: 6079
                                  

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  J 1 Reply Last reply Oct 12, 2017, 10:20 PM Reply Quote 0
                                  • J
                                    jwalt @Tom Elliott
                                    last edited by Oct 12, 2017, 10:20 PM

                                    @tom-elliott I appear to be on SVN Revision: 6080

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Avaryan
                                      last edited by Oct 13, 2017, 1:13 AM

                                      Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

                                      It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

                                      The 1663 model will work with latest ipxe without having to unplug.

                                      1 Reply Last reply Reply Quote 1
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Oct 13, 2017, 6:05 AM

                                        @Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

                                        Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

                                        Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

                                        dmesg | grep eth
                                        lsusb
                                        ip addr show
                                        

                                        Take a picture of all the outputs you see on screen and post here.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          Avaryan
                                          last edited by Avaryan Oct 13, 2017, 5:24 AM Oct 13, 2017, 11:22 AM

                                          Had a Raspberry Pi next to me, so that’s what I used.
                                          alt text
                                          alt text
                                          alt text

                                          1 Reply Last reply Reply Quote 0
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