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Surface Pro 4 registration issues

Scheduled Pinned Locked Moved Unsolved
FOG Problems
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  • J
    jwalt
    last edited by Oct 12, 2017, 9:01 PM

    Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

    1 Reply Last reply Reply Quote 0
    • J
      jwalt
      last edited by Oct 12, 2017, 9:07 PM

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott
        last edited by Oct 12, 2017, 10:05 PM

        The working is the important part. Right now, from what I can tell, you’re on dev-branch.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        J 1 Reply Last reply Oct 12, 2017, 10:08 PM Reply Quote 0
        • J
          jwalt @Tom Elliott
          last edited by jwalt Oct 12, 2017, 4:13 PM Oct 12, 2017, 10:08 PM

          @tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

          0_1507846380995_5e280971-786c-4d9c-a6f8-c39f14687502-image.png

          T 1 Reply Last reply Oct 12, 2017, 10:13 PM Reply Quote 0
          • T
            Tom Elliott @jwalt
            last edited by Oct 12, 2017, 10:13 PM

            @jwalt Exactly the steps I just gave below.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            J 1 Reply Last reply Oct 12, 2017, 10:14 PM Reply Quote 0
            • J
              jwalt @Tom Elliott
              last edited by Oct 12, 2017, 10:14 PM

              @tom-elliott 0_1507846474175_4d7c5369-db15-4e9a-84e0-66e8b36ffcdb-image.png

              T 1 Reply Last reply Oct 12, 2017, 10:17 PM Reply Quote 0
              • T
                Tom Elliott @jwalt
                last edited by Oct 12, 2017, 10:17 PM

                @jwalt Understood, does this mean the version you’re seeing is:

                Running Version 64
                SVN Revision: 6079
                

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                J 1 Reply Last reply Oct 12, 2017, 10:20 PM Reply Quote 0
                • J
                  jwalt @Tom Elliott
                  last edited by Oct 12, 2017, 10:20 PM

                  @tom-elliott I appear to be on SVN Revision: 6080

                  1 Reply Last reply Reply Quote 0
                  • A
                    Avaryan
                    last edited by Oct 13, 2017, 1:13 AM

                    Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

                    It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

                    The 1663 model will work with latest ipxe without having to unplug.

                    1 Reply Last reply Reply Quote 1
                    • S
                      Sebastian Roth Moderator
                      last edited by Oct 13, 2017, 6:05 AM

                      @Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

                      Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

                      Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

                      dmesg | grep eth
                      lsusb
                      ip addr show
                      

                      Take a picture of all the outputs you see on screen and post here.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • A
                        Avaryan
                        last edited by Avaryan Oct 13, 2017, 5:24 AM Oct 13, 2017, 11:22 AM

                        Had a Raspberry Pi next to me, so that’s what I used.
                        alt text
                        alt text
                        alt text

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Oct 13, 2017, 12:43 PM

                          @avaryan said in Surface Pro 4 registration issues:

                          Had a Raspberry Pi next to me, so that’s what I used.

                          You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

                          So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Oct 13, 2017, 1:01 PM Reply Quote 0
                          • A
                            Avaryan @Sebastian Roth
                            last edited by Oct 13, 2017, 1:01 PM

                            @sebastian-roth said in Surface Pro 4 registration issues:

                            @avaryan said in Surface Pro 4 registration issues:

                            Had a Raspberry Pi next to me, so that’s what I used.

                            You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

                            So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

                            There was only one USB NIC attached to the Raspberry Pi in these pictures. It was not connected to the internet.

                            I’ll have to download a live cd before I can test on the surface.

                            1 Reply Last reply Reply Quote 0
                            • A
                              Avaryan
                              last edited by Avaryan Oct 13, 2017, 7:52 AM Oct 13, 2017, 1:51 PM

                              @Sebastian-Roth
                              Here is the output from the Surface device running Ubuntu 16.04 live CD. The Microsoft model 1821 dongle is being used to connect to the Internet.

                              ubuntu@ubuntu:~$ dmesg | grep eth
                              [    0.154336] ACPI Error: Method parse/execution failed [\_SB.PCI0.UA02] (Node ffff9112e68e3e60), AE_NOT_FOUND (20160930/psparse-543)
                              [   35.131648] cdc_ether 2-1.3:2.0 eth0: register 'cdc_ether' at usb-0000:00:14.0-1.3, CDC Ethernet Device, 94:9a:a9:86:4a:8f
                              [   35.132021] usbcore: registered new interface driver cdc_ether
                              [   35.136674] cdc_ether 2-1.3:2.0 enx949aa9864a8f: renamed from eth0
                              [   35.154528] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   35.154534] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   35.158223] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   35.160373] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   35.181749] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   99.544696] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              [   99.544714] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
                              ubuntu@ubuntu:~$ lsusb
                              Bus 002 Device 004: ID 045e:0927 Microsoft Corp. 
                              Bus 002 Device 003: ID 2109:0812 VIA Labs, Inc. VL812 Hub
                              Bus 002 Device 002: ID 2109:0812 VIA Labs, Inc. VL812 Hub
                              Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                              Bus 001 Device 006: ID 1286:204c Marvell Semiconductor, Inc. 
                              Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
                              Bus 001 Device 004: ID 6557:0122  
                              Bus 001 Device 003: ID 2109:2812 VIA Labs, Inc. VL812 Hub
                              Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
                              Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
                              ubuntu@ubuntu:~$ ip addr show
                              1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
                                  link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
                                  inet 127.0.0.1/8 scope host lo
                                     valid_lft forever preferred_lft forever
                                  inet6 ::1/128 scope host 
                                     valid_lft forever preferred_lft forever
                              2: wlp2s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
                                  link/ether bc:83:85:2d:ae:b2 brd ff:ff:ff:ff:ff:ff
                              3: enx949aa9864a8f: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
                                  link/ether 94:9a:a9:86:4a:8f brd ff:ff:ff:ff:ff:ff
                                  inet 10.20.20.191/16 brd 10.20.255.255 scope global dynamic enx949aa9864a8f
                                     valid_lft 691071sec preferred_lft 691071sec
                                  inet6 fe80::3af8:8518:3f25:a167/64 scope link 
                                     valid_lft forever preferred_lft forever
                              
                              

                              Dongle is going through a powered USB hub, due to the Surface only having 1 USB port.

                              1 Reply Last reply Reply Quote 0
                              • J
                                jwalt
                                last edited by Oct 13, 2017, 3:32 PM

                                I just purchased the Surface dongle model 1663. I will try again with that and get back with the results.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Oct 13, 2017, 3:36 PM

                                  @Avaryan Ok, possibly we just need to add this model’s USB ID to the kernel source code.

                                  @Tom-Elliott Would you please add ID 045e:0927 to drivers/net/usb/r8152.c. With a bit of luck this will make it work.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Avaryan
                                    last edited by Oct 17, 2017, 1:41 PM

                                    @sebastian-roth said in Surface Pro 4 registration issues:

                                    @Avaryan Ok, possibly we just need to add this model’s USB ID to the kernel source code.

                                    @Tom-Elliott Would you please add ID 045e:0927 to drivers/net/usb/r8152.c. With a bit of luck this will make it work.

                                    @Sebastian-Roth @tom-elliott
                                    Was this done? I’d be glad to test again. I only have one Surface device left and not sure how much longer I’ll have access to it.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      jwalt
                                      last edited by Oct 17, 2017, 3:46 PM

                                      I was able to get the Surface Pro 4 to register with the 1663 Model dongle. I can test the new version after the driver has been added.

                                      Thank you for all the help and quick response.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Oct 18, 2017, 7:18 PM

                                        @avaryan Kernel is being build right now. Will update this post in an hour when it’s done and uploaded.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Tom Elliott
                                          last edited by Oct 18, 2017, 7:36 PM

                                          Kernel 4.13.4 has been updated to include the 0927 identifier. Please update to working branch which will enforce your kernels to update to the latest on our site. Or you can do:

                                          wget -O /var/www/fog/service/ipxe/bzImage https://fogproject.org/kernels/bzImage
                                          wget -O /var/www/fog/service/ipxe/bzImage32 https://fogproject.org/kernels/bzImage32
                                          

                                          Then test and let us know if it’s working for you please?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          A 1 Reply Last reply Oct 20, 2017, 4:19 PM Reply Quote 0
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