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Surface Pro 4 registration issues

Scheduled Pinned Locked Moved Unsolved
FOG Problems
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  • S
    Sebastian Roth Moderator
    last edited by Oct 12, 2017, 7:29 PM

    @jwalt Though this shouldn’t have an impact on your issue we don’t provide those ipxe7156 binaries anymore because the problem is now fixed in the official iPXE code and we got rid of the old binaries. So please configure your DHCP to point to the very latest ipxe.efi again.

    So do you actually see the boot message telling you to un- and re-plug the USB NIC? This should come up when using the has_usb_nic=1 kernel parameter. Make sure it’s phrased correctly or it wouldn’t work.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 0
    • J
      jwalt
      last edited by Oct 12, 2017, 7:39 PM

      Thank you for the quick response!
      I put the ipxe back and tested again with the results below.

      0_1507837151068_0a713873-9216-4621-b618-6ffba2152821-image.png

      T 1 Reply Last reply Oct 12, 2017, 7:46 PM Reply Quote 0
      • T
        Tom Elliott @jwalt
        last edited by Oct 12, 2017, 7:46 PM

        @jwalt Are you working from the working branch of git, or the dev-branch?

        I ask because the 7156 was removed in working. Which might help you if you install it instead.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Oct 12, 2017, 7:48 PM

          Also, to my knowledge, you should not need the has_usb_nic=1 anymore.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • J
            jwalt
            last edited by Oct 12, 2017, 8:38 PM

            I am still getting the same issues.

            my current config is…

            Running Version 1.5.0-RC-9
            SVN Revision: 6080
            ipxe.efi
            KERNEL ARGS removed

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Oct 12, 2017, 8:42 PM

              @jwalt Try connecting an unmanaged mini switch to connect between client and network. Does that change anything?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • J
                jwalt
                last edited by Oct 12, 2017, 8:48 PM

                That is currently how i have it setup. I attempted with out the mini switch and had the same results.

                Looking at the light on the dongle it stops flashing as soon as this line…

                ACPI Error: Method parse/execution failed _SB.PCI0.UA02, AE_NOT_FOUND (20170531/psparse-550)

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Oct 12, 2017, 8:50 PM

                  Did you install using git?

                  Meaning, can you please do:

                  As root of course:
                  cd /path/to/fog/repo
                  git pull
                  git checkout working
                  git pull
                  cd bin
                  ./installfog.sh

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • J
                    jwalt
                    last edited by Oct 12, 2017, 9:01 PM

                    Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

                    1 Reply Last reply Reply Quote 0
                    • J
                      jwalt
                      last edited by Oct 12, 2017, 9:07 PM

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by Oct 12, 2017, 10:05 PM

                        The working is the important part. Right now, from what I can tell, you’re on dev-branch.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        J 1 Reply Last reply Oct 12, 2017, 10:08 PM Reply Quote 0
                        • J
                          jwalt @Tom Elliott
                          last edited by jwalt Oct 12, 2017, 4:13 PM Oct 12, 2017, 10:08 PM

                          @tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

                          0_1507846380995_5e280971-786c-4d9c-a6f8-c39f14687502-image.png

                          T 1 Reply Last reply Oct 12, 2017, 10:13 PM Reply Quote 0
                          • T
                            Tom Elliott @jwalt
                            last edited by Oct 12, 2017, 10:13 PM

                            @jwalt Exactly the steps I just gave below.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            J 1 Reply Last reply Oct 12, 2017, 10:14 PM Reply Quote 0
                            • J
                              jwalt @Tom Elliott
                              last edited by Oct 12, 2017, 10:14 PM

                              @tom-elliott 0_1507846474175_4d7c5369-db15-4e9a-84e0-66e8b36ffcdb-image.png

                              T 1 Reply Last reply Oct 12, 2017, 10:17 PM Reply Quote 0
                              • T
                                Tom Elliott @jwalt
                                last edited by Oct 12, 2017, 10:17 PM

                                @jwalt Understood, does this mean the version you’re seeing is:

                                Running Version 64
                                SVN Revision: 6079
                                

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                J 1 Reply Last reply Oct 12, 2017, 10:20 PM Reply Quote 0
                                • J
                                  jwalt @Tom Elliott
                                  last edited by Oct 12, 2017, 10:20 PM

                                  @tom-elliott I appear to be on SVN Revision: 6080

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Avaryan
                                    last edited by Oct 13, 2017, 1:13 AM

                                    Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

                                    It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

                                    The 1663 model will work with latest ipxe without having to unplug.

                                    1 Reply Last reply Reply Quote 1
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Oct 13, 2017, 6:05 AM

                                      @Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

                                      Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

                                      Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

                                      dmesg | grep eth
                                      lsusb
                                      ip addr show
                                      

                                      Take a picture of all the outputs you see on screen and post here.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Avaryan
                                        last edited by Avaryan Oct 13, 2017, 5:24 AM Oct 13, 2017, 11:22 AM

                                        Had a Raspberry Pi next to me, so that’s what I used.
                                        alt text
                                        alt text
                                        alt text

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Oct 13, 2017, 12:43 PM

                                          @avaryan said in Surface Pro 4 registration issues:

                                          Had a Raspberry Pi next to me, so that’s what I used.

                                          You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

                                          So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          A 1 Reply Last reply Oct 13, 2017, 1:01 PM Reply Quote 0
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