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    Error when collecting Host Inventory.

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    • F
      FlareImp
      last edited by FlareImp

      Server
      • FOG Version: 1.3.0 RC-15, 16, 17, 18
      • OS: Ubuntu 16.04
      Client
      • Service Version:
      • OS:
      Description

      I am seeing this error when I try and run a full inventory task on a new client, or tell an existing client to retrieve hardware inventory information. I would have posted sooner but its a mad house at work.

      Attempting to send inventory…Done
      Task Complete
      Updating Database…Failed
      An error has been detected!
      Could not complete tasking. (/bin/fog.inventory)
      Args Passed: b8:ca:3a:89:b5:1f
      Computer will reboot in 1 minute.

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        Is this with a new FOG server?
        Has this process ever worked in the past?
        What client device (mfg and model) are you trying to inventory?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        F 1 Reply Last reply Reply Quote 0
        • F
          FlareImp @george1421
          last edited by

          @george1421 no, this is not a new fog server. The task worked in RC-11 through 14. The clients are Dell Optiplex 960, 980, 990, 9010, and 9020s.

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @FlareImp
            last edited by

            @FlareImp I’m just trying to identify if its the FOG server or a newly introduced client computer that is doing this.

            when you review (tail) the apache error log is there anything useful to tell?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            F 1 Reply Last reply Reply Quote 0
            • F
              FlareImp @george1421
              last edited by

              @george1421 This is what I see in the log from the GUI.

              [Fri Oct 28 11:25:16.511043 2016] [:error] [pid 4524] [client 10.223.2.29:65165] PHP Warning: array_combine(): Both parameters should have an equal number of elements in /var/www/fog/lib/fog/fogbase.class.php on line 899
              [Fri Oct 28 11:25:16.518450 2016] [:error] [pid 4495] [client 10.223.2.182:59125] PHP Warning: array_combine(): Both parameters should have an equal number of elements in /var/www/fog/lib/fog/fogbase.class.php on line 899
              [Fri Oct 28 11:25:16.525062 2016] [:error] [pid 4529] [client 10.223.2.98:52544] PHP Warning: array_combine(): Both parameters should have an equal number of elements in /var/www/fog/lib/fog/fogbase.class.php on line 899
              [Fri Oct 28 11:25:16.531938 2016] [:error] [pid 4506] [client 10.223.2.127:65047] PHP Warning: array_combine(): Both parameters should have an equal number of elements in /var/www/fog/lib/fog/fogbase.class.php on line 899
              [Fri Oct 28 11:25:16.554479 2016] [:error] [pid 4532] [client 10.223.2.163:55037] PHP Warning: array_combine(): Both parameters should have an equal number of elements in /var/www/fog/lib/fog/fogbase.class.php on line 899
              [Fri Oct 28 11:26:08.862239 2016] [mpm_prefork:notice] [pid 4489] AH00169: caught SIGTERM, shutting down
              [Fri Oct 28 11:27:15.255028 2016] [mpm_prefork:notice] [pid 1369] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured – resuming normal operations
              [Fri Oct 28 11:27:15.283006 2016] [core:notice] [pid 1369] AH00094: Command line: ‘/usr/sbin/apache2’
              [Fri Oct 28 11:56:41.431948 2016] [:error] [pid 2138] [client 10.223.2.175:51486] PHP Fatal error: Uncaught Error: Call to a member function get() on null in /var/www/fog/lib/reg-task/taskingelement.class.php:285\nStack trace:\n#0 /var/www/fog/lib/reg-task/taskqueue.class.php(450): TaskingElement->imageLog(false)\n#1 /var/www/fog/service/Post_Wipe.php(24): TaskQueue->checkout()\n#2 {main}\n thrown in /var/www/fog/lib/reg-task/taskingelement.class.php on line 285
              [Fri Oct 28 11:57:20.566247 2016] [:error] [pid 2431] [client 10.223.2.174:46086] PHP Fatal error: Uncaught Error: Call to a member function get() on null in /var/www/fog/lib/reg-task/taskingelement.class.php:285\nStack trace:\n#0 /var/www/fog/lib/reg-task/taskqueue.class.php(450): TaskingElement->imageLog(false)\n#1 /var/www/fog/service/Post_Wipe.php(24): TaskQueue->checkout()\n#2 {main}\n thrown in /var/www/fog/lib/reg-task/taskingelement.class.php on line 285

              All of my clients are still running the 1.2.0 version of the fog client. I have not moved any of my systems to the new client yet since we are still in the troubleshooting stages.

              F 1 Reply Last reply Reply Quote 0
              • F
                FlareImp @FlareImp
                last edited by

                The Last two entries are when I tried to do the inventory task.

                1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  Can you try:

                  wget -O /var/www/fog/lib/reg-task/taskqueue.class.php https://raw.githubusercontent.com/FOGProject/fogproject/7f26ac019e89b2889822fa0538e4dc53315befdd/packages/web/lib/reg-task/taskqueue.class.php

                  See if this helps the issue.

                  It is currently in the working-RC-18 branch, but the change I’m suggesting will not hurt anything within RC-17. RC-18 hasn’t been released yet so I don’t know how you’re already running it.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  F 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    I’m fairly sure this is fixed in the latest. My guess is the problem was the host didn’t have an image assigned to it? I’ve made sure that only imaging tasks will get imaging logs now. I’m solving the thread, but please feel free to let us know if there’s any other issues with this.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      FlareImp @Tom Elliott
                      last edited by

                      @Tom-Elliott I haven’t had a chance to try the code you posted above. Some of the hosts had images already assigned to them and some others had just been imaged and I tried to run the task afterwards.

                      1 Reply Last reply Reply Quote 0
                      • F
                        FlareImp @Tom Elliott
                        last edited by

                        @Tom-Elliott Using the command you posted fixed the problem. Thanks for the quick fix.

                        1 Reply Last reply Reply Quote 0
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