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    Create New Printer Error

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    new printer network printer error
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    • G
      Glen
      last edited by

      We have installed FOG 1.3.0 RC5 SVN 5943. There appears to be an error when we create a new Network Printer.
      0_1470223574818_upload-1e651559-f2e3-4f5c-bca2-2f790df1543c

      After clicking ‘Add Printer’ the following message appears.
      list item{“error”:“All printer definitions must have an alias/name associated with it. Unable to create!”}

      We have found that we can get around this by clicking the back once the error appears and then immediately clicking the “Add Printer” button again.

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        Found the issue and was able to fix. Fix will be available for RC-6.

        Thank you for reporting.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        Raymond BellR 1 Reply Last reply Reply Quote 1
        • Wayne WorkmanW
          Wayne Workman
          last edited by Wayne Workman

          The alias is just a simple name, remove the backslashes.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @Wayne Workman
            last edited by

            @Wayne-Workman For network printers the backslashes are necessary.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman
              last edited by

              also - check out the printer manager helper, it’s here, grab the latest version.
              https://github.com/FOGProject/fog-client/releases

              Manually install the network printer, then run the helper. It gives you all the fields.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman
                last edited by

                Correction - TCP/IP printers don’t have slashes in their alias. Network printers do. Apologies.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • J
                  Joe Schmitt Senior Developer
                  last edited by

                  @Wayne-Workman printer manager helper only shows TCP/IP printers. Not network printers.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  1 Reply Last reply Reply Quote 1
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Found the issue and was able to fix. Fix will be available for RC-6.

                    Thank you for reporting.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    Raymond BellR 1 Reply Last reply Reply Quote 1
                    • Raymond BellR
                      Raymond Bell Testers @Tom Elliott
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
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