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Snapin task doesn't stop

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  • P
    plegrand
    last edited by plegrand Jun 23, 2016, 7:55 AM Jun 23, 2016, 1:50 PM

    Hello,
    i’m trying to install from a snapin task "Microsoft Mathematics 4 " 64bits
    Here is the configuration of this snapin task :

    0_1466689828035_fog.png
    It seems that the task start well, mathematics is installed and works fine but the snapin task doesnt stop.
    And i haven’t infobulle saying installation is finished

    Here is fog log :
    0_1466690062823_fog.log

    as you can see, it works fine with 7zip install
    i reboot the client once to see if the task stoped

    What could be the problem ?

    Thanks for your help

    1 Reply Last reply Reply Quote 0
    • W
      Wayne Workman
      last edited by Jun 23, 2016, 2:17 PM

      Most likely, your installer is waiting for user input. This is the number 1 cause for a hanging snapin.

      Snapins cannot have any user interaction at all. All snapins are required to be completely, totally silent, 100%.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      P 1 Reply Last reply Jun 23, 2016, 2:21 PM Reply Quote 0
      • P
        plegrand @Wayne Workman
        last edited by Jun 23, 2016, 2:21 PM

        @Wayne-Workman
        i think also it’s the problem, then is there a way to create an installer (of this installer) that could answer automatically ?

        W 1 Reply Last reply Jun 23, 2016, 2:22 PM Reply Quote 0
        • W
          Wayne Workman @plegrand
          last edited by Jun 23, 2016, 2:22 PM

          @plegrand It depends on the software you’re deploying. I’ve heard great things about pdq-deploy. @george1421 can tell you all about that.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • G
            george1421 Moderator
            last edited by george1421 Jun 23, 2016, 8:28 AM Jun 23, 2016, 2:27 PM

            I guess the question would be (not specifically to PDQ deploy), what happens when you key in
            “Microsoft Mathematics 4_x64.exe /Q” (I see you have a nasty spaces in the file name, this may be your problem. Please replace the spaces in the file name with underscores).

            Does the installer run without user intervention or does it ask the installer questions? If it runs in an unattended manner then FOG should be able to deploy it no problem.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            P 1 Reply Last reply Jun 24, 2016, 7:01 AM Reply Quote 0
            • P
              plegrand @george1421
              last edited by Jun 24, 2016, 7:01 AM

              @george1421 hello,
              it’s litle strange because when i launch the snapin task with /Q it seems to work fine because MAthematics is installed and works fine.
              When i launch the installer from command line with /Q i have to click on some button during install.
              From what i see on the web, this software is little difficult to install silently.

              G Q 2 Replies Last reply Jun 24, 2016, 9:58 AM Reply Quote 0
              • G
                george1421 Moderator @plegrand
                last edited by Jun 24, 2016, 9:58 AM

                @plegrand I’m sure you saw this post http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/trying-to-silently-install-microsoft-mathmatics-40/e9f21383-5652-4d93-8af0-db135bf8b862?auth=1 (look for post by fendel. replied on June 28 2012)

                The recommended solution was to extract the contents of that .exe with the /C switch.

                Then install the MSI with:
                msiexec /i MSMath_x86.msi /passive FROMSETUP=1 ALREADYRUNNING=0 DOTNET35=1 SXSOFF=0

                And then for the add in
                msiexec /i MathematicsAddIns_x86.msi /passive FROMSETUP=1 ALREADYRUNNING=0 DOTNET35=1 SXSOFF=0 WORD=1

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                P 1 Reply Last reply Jun 24, 2016, 12:46 PM Reply Quote 0
                • Q
                  Quazz Moderator @plegrand
                  last edited by Jun 24, 2016, 10:29 AM

                  @plegrand That’s because Snapins run under the System account which cannot interact with the desktop.

                  1 Reply Last reply Reply Quote 0
                  • P
                    plegrand @george1421
                    last edited by Jun 24, 2016, 12:46 PM

                    @george1421 yes i saw it and i was wondering :

                    once extracted, how i had a directory for snapin configuration ?

                    G 1 Reply Last reply Jun 24, 2016, 1:32 PM Reply Quote 0
                    • G
                      george1421 Moderator @plegrand
                      last edited by george1421 Jun 24, 2016, 7:33 AM Jun 24, 2016, 1:32 PM

                      @plegrand To be honest, I don’t use the current snapin system for application deployment so I really can’t comment on that part.

                      I can tell you how I would do it with PDQ Deploy (which should translate to the snapin system).

                      I would extract the MSI file(s). If there was more than one I would put them in the same folder for packaging. With PDQ Deploy I can create an install task sequence with multiple steps (actions). For your snapin I would just create a batch file to call the multiple MSI files in sequence with the proper command line switches. Then I think with the snapins you need to use a zip programing to combine them into one self extraction package, and then for the command to call you would use the following “cmd.exe /c batch_file_name.cmd”

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      1 Reply Last reply Reply Quote 0
                      • M
                        Mentaloid
                        last edited by Jun 25, 2016, 2:06 AM

                        msiexec /i MSMath_x64.msi /passive FROMSETUP=1 ALREADYRUNNING=0 DOTNET35=1 SXSOFF=0
                        

                        Note that you need to have .net 3.5 installed first.
                        I have a powershell snapin that installs .net3.5 for windows 10 using this command:

                        Add-WindowsCapability –Online -Name NetFx3~~~~ –Source Get-Location
                        

                        Don’t forget to ensure you have microsoft-windows-netfx3-ondemand-package.cab ( found on your win10 media in the sxs folder) in the same location your running that powershell command from.

                        P 2 Replies Last reply Jun 27, 2016, 8:33 AM Reply Quote 0
                        • P
                          plegrand @Mentaloid
                          last edited by Jun 27, 2016, 8:33 AM

                          @Mentaloid it means that i only need the MSMath_x64.msi file , and i dont need these files :

                          dsetup32.dll
                          DSETUP.dll
                          dxdllreg_x86.cab
                          DXSETUP.exe
                          dxupdate.cab
                          Mar2009_d3dx9_41_x64.cab
                          Mar2009_d3dx9_41_x86.cab
                          setup.exe
                          strings.wxl
                          vcredist_x64.exe

                          ??

                          Then i just push into the snapin directory this file : MSMath_x64.msi ??

                          1 Reply Last reply Reply Quote 0
                          • P
                            plegrand @Mentaloid
                            last edited by Jun 27, 2016, 11:25 AM

                            @Mentaloid
                            Thanks a lot !!
                            it works fine with only the msi file !!

                            M 1 Reply Last reply Jun 27, 2016, 1:45 PM Reply Quote 0
                            • M
                              Mentaloid @plegrand
                              last edited by Jun 27, 2016, 1:45 PM

                              @plegrand
                              No worries!

                              1 Reply Last reply Reply Quote 0
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