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    Fog won't upload or download images or register computers.

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    FOG Problems
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    • Wayne WorkmanW
      Wayne Workman @Sandi Trogdon
      last edited by

      @Sandi-Trogdon What version of Ubuntu, and there isn’t a 1.2.1 of FOG. The version number displays in or around the cloud logo, it’s in the top left of every page in the web interface.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      S 1 Reply Last reply Reply Quote 0
      • S
        Sandi Trogdon @Wayne Workman
        last edited by

        @Wayne-Workman Sorry, Fog is 1.2.0 I am not at school so not sure of the Ubuntu version.

        1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman
          last edited by Wayne Workman

          Well when you’re there, just try to restart TFTP. Find out what’s doing DHCP and see if anybody changed that. Below in the Troubleshoot TFTP article, there are example tests you can run to see if TFTP is working correctly. Also look at the other article too, good stuff in there.

          https://wiki.fogproject.org/wiki/index.php/Booting_into_FOG_and_Uploading_your_first_Image
          and
          https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_TFTP

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          S 1 Reply Last reply Reply Quote 0
          • S
            Sandi Trogdon @Wayne Workman
            last edited by

            @Wayne-Workman Ubuntu is 15.04
            The strange thing is that when I try to register a workstation, it does go through the process and lets me actually pick the item “Full registration.” It is after that that I get only a blank screen with a blinking cursor.I will go through the info that you sent me and see what I can find out though.

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @Sandi Trogdon
              last edited by

              @Sandi-Trogdon What is your boot file set as? DHCP option 067.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              S 2 Replies Last reply Reply Quote 0
              • S
                Sandi Trogdon @Wayne Workman
                last edited by

                @Wayne-Workman undionly.kpxe

                1 Reply Last reply Reply Quote 0
                • S
                  Sandi Trogdon @Wayne Workman
                  last edited by

                  @Wayne-Workman So I tried a few other computers and they seem to be working fine. The one I have the image on and need to upload is still giving me fits though. Here is a picture of what it is telling me now…!
                  0_1466001439605_IMG_0298.JPG

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @Sandi Trogdon
                    last edited by

                    @Sandi-Trogdon The picture is a huge help. So, on your fog server, run this: cat /tftpboot/default.ipxe and give us the output.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @Wayne Workman
                      last edited by

                      @Wayne-Workman unlikely that will lead us anywhere as it cannot access the file.

                      @Sandi-Trogdon Is firewall possibly blocking access?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @Tom Elliott
                        last edited by

                        @Tom-Elliott said in Fog won't upload or download images or register computers.:

                        Is firewall possibly blocking access?

                        He said other computers are fine, so I doubt it’s firewall.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        S 2 Replies Last reply Reply Quote 0
                        • S
                          Sandi Trogdon @Wayne Workman
                          last edited by

                          @Wayne-Workman fog@Image1:~$ cat /tftpboot/default.ipxe
                          #!ipxe
                          cpuid --ext 29 && set arch x86_64 || set arch i386
                          params
                          param mac0 ${net0/mac}
                          param arch ${arch}
                          isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
                          isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
                          :bootme
                          chain http://10.13.2.107/fog/service/ipxe/boot.php##params

                          I have successfully downloaded to this computer, but when I had trouble uploading I deleted the host from my fog server and was trying to reregister it again. Prior to the failed upload it did install some Windows updates. Might one of them be the culprit?

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                          • S
                            Sandi Trogdon @Wayne Workman
                            last edited by

                            @Wayne-Workman I did check on this machine and firewall is turned off.

                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman @Sandi Trogdon
                              last edited by

                              @Sandi-Trogdon Can you post the entire photo? We need to see the other values, like what DHCP is giving, what boot file is being used, network configs… all that stuff is cut out in the photo you gave.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Sandi Trogdon @Wayne Workman
                                last edited by

                                @Wayne-Workman Here is the rest of the info. It was actually on another screen
                                0_1466004197939_IMG_0299.JPG

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                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @Sandi-Trogdon said:

                                  I did check on this machine and firewall is turned off.

                                  Can you please run this command and post the output here: sudo iptables -L -n -v

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  S 1 Reply Last reply Reply Quote 1
                                  • S
                                    Sandi Trogdon @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth fog@Image1:~$ sudo iptables -L -n -v
                                    [sudo] password for fog:
                                    Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
                                    pkts bytes target prot opt in out source destination

                                    Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
                                    pkts bytes target prot opt in out source destination

                                    Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
                                    pkts bytes target prot opt in out source destination

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @Sandi-Trogdon Ok, just wanted to make sure! Seems fine firewall-wise. Have you tried restarting the TFTP daemon? sudo service tftpd-hpa restart

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      S 1 Reply Last reply Reply Quote 1
                                      • S
                                        Sandi Trogdon @Sebastian Roth
                                        last edited by

                                        @Sebastian-Roth Just tried that, no luck. This machine is having issues with the mouse and keyboard right now too. I wonder if I should just scrap it and reload Windows and then start over. Hate to do it because it has one of my larger images on it ready to upload.

                                        1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman
                                          last edited by

                                          Possibly related:

                                          https://forums.fogproject.org/topic/7763/ipxe-login-after-upgrading-to-latest-trunk-no-such-file-or-directory/22

                                          and

                                          https://forums.fogproject.org/topic/7774/default-ipxe

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
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