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    HP EliteDesk 800 G2 compatibility

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    • T
      the_great_heed
      last edited by

      Hi everyone,

      I’m trying to find out if the HP EliteDesk 800 G2 is able to work with FOG. We are at 1.2.0 (Kernel 3.6.3). We have been chugging along here for a little over a year with the 800 G1 models and as well as numerous HP desktops and laptops and all is still well aside from the G2’s. I am not able to register from the host and the scheduled Instant deployment fails after adding the host from the console (“Failed to mount NFS Volume”).

      Thanks in advance for any help.

      1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman
        last edited by

        The error “Failed to mount NFS Volume” sounds more server related than host related - but it could be either.

        You should check to see if you can still image with a known-good model, first.

        Here, we have some older EliteBook 8730w laptops that FOG works with fine.

        It could possibly be a kernel issue, you could try updating your kernel or updating to FOG Trunk.

        https://wiki.fogproject.org/wiki/index.php?title=Kernel_Update
        or
        https://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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        • george1421G
          george1421 Moderator
          last edited by

          Looking at the specs for this unit it is using a newer Intel I219LM nic. You need to use a newer FOG kernel (bzImage) than 3.6.3. Since you are using 1.2.0 (stable) you can use the latest 4.5.3 kernels. You can download them manually by:

          1. On the FOG going to /var/www/html/fog/service/ipxe
          2. renaming bzImage and bzImage32 to something else
          3. Executing these commands sudo wget https://fogproject.org/kernels/bzImage and sudo wget https://fogproject.org/kernels/bzImage32
          4. Reboot the target computer.

          You should also check the compatibility of this target computer by selecting the compatibility test from the FOG iPXE boot menu.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          R 1 Reply Last reply Reply Quote 0
          • R
            RLane @george1421
            last edited by

            @george1421 Can confirm that this is the fix. Recently just deployed 650 EliteDesk 800 G2 SFF’s and upgrading to trunk (using the newer kernel) fixed it.

            1 Reply Last reply Reply Quote 2
            • T
              the_great_heed
              last edited by

              Thank you @george1421 , @Wayne-Workman , @RLane . We are now using the new kernel. Unfortunately, I’m still having the issue only with this particular model. Not to sound like an ignoramous but how do I check the compatibility of the target computer by “selecting the compatibility test from the FOG iPXE boot menu”?

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @the_great_heed
                last edited by

                @the_great_heed Network boot, and it’ll either be right there in front of you or in the advanced menu.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 1
                • T
                  the_great_heed
                  last edited by

                  Right in front of me @Wayne-Workman . Thank you.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @the_great_heed So is this solved now?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • T
                      the_great_heed
                      last edited by

                      It is not @Sebastian-Roth . I’m kind of at a stand still with this one.

                      1 Reply Last reply Reply Quote 0
                      • T
                        the_great_heed
                        last edited by

                        @RLane Is there any other specific changes you had to make to get thus model working properly?

                        R 1 Reply Last reply Reply Quote 0
                        • T
                          the_great_heed
                          last edited by

                          Not sure if this info would be relevant feedback.

                          0_1464876886498_fog_config.PNG

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @the_great_heed
                            last edited by

                            @the_great_heed try undionly.kkpxe

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              Forgive me, but are you using a more updated kernel?

                              The commands that @george1421 suggested will work, but if you’re in the directory and don’t implicitly tell the file to download TO, it will create a file of: <filename>.<number of file matching original>

                              For example, in /var/www/html/service/ipxe/ if you have bzImage and you run:

                              sudo wget https://fogproject.org/kernels/bzImage and bzImage is already in the location it will create the file as bzImage.1, or how many other revisions there are.

                              To download it as the file you need run:
                              sudo wget https://fogproject.org/kernels/bzImage -O /var/www/html/service/ipxe/bzImage
                              and
                              sudo wget https://fogproject.org/kernels/bzImage32 -O /var/www/html/service/ipxe/bzImage32

                              My guess is you’re simply not using a newer kernel quite yet and the NIC simply isn’t being found as you’re still in the same place as when you opened this thread.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 1
                              • JJ FullmerJ
                                JJ Fullmer Testers
                                last edited by

                                @the_great_heed I have a hp elitedesk 800 g2, it’s my personal work computer. It worked for me. I am on the trunk (so, latest kernels for sure) and I used the bootfile ipxe.kpxe and you can also try ipxe.kkpxe I believe the driver stuff would all be handled by the fog kernel, but you could also consider upgrading to the latest fog ipxe files too. Granted I would recommend just upgrading to trunk, but if you don’t want to do that (but you should want to do that), you could just download the newer ipxe boot files from here https://github.com/FOGProject/fogproject/tree/dev-branch/packages/tftp and put them in /tftpboot of your fog server. (Backing up the current ones of course)

                                Also, with the g2’s there is the option to have them come with nvme drives (I think HP calls them turbo pci-e ssd’s or something like that). If that’s the case you’re going to need to update the trunk to get them to work.

                                But it sounds like maybe the kernel update didn’t take. It’s probably worth noting that linux is case sensitive, so if you’re typing bzimage instead of bzImage then you’ll be getting bad juju.

                                Have you tried the FogApi powershell module? It's pretty cool IMHO
                                https://github.com/darksidemilk/FogApi
                                https://fogapi.readthedocs.io/en/latest/
                                https://www.powershellgallery.com/packages/FogApi
                                https://forums.fogproject.org/topic/12026/powershell-api-module

                                1 Reply Last reply Reply Quote 0
                                • JJ FullmerJ
                                  JJ Fullmer Testers
                                  last edited by

                                  @the_great_heed Also, do you know if you’re booting to legacy pxe or uefi pxe?
                                  UEFI mode would require using a bootfile like ipxe.efi and would also require a image made with efi.
                                  Make sure secure boot is disabled and legacy mode is enabled in the bios boot settings.

                                  Have you tried the FogApi powershell module? It's pretty cool IMHO
                                  https://github.com/darksidemilk/FogApi
                                  https://fogapi.readthedocs.io/en/latest/
                                  https://www.powershellgallery.com/packages/FogApi
                                  https://forums.fogproject.org/topic/12026/powershell-api-module

                                  1 Reply Last reply Reply Quote 0
                                  • R
                                    RLane @the_great_heed
                                    last edited by

                                    @the_great_heed I’m using the trunk version, not 1.2.0, so I’m not sure. This will become our production FOG server since we are adding another 600-700 G2 SFFs.

                                    1 Reply Last reply Reply Quote 0
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