FOG Client error

[Wayne Workman]

@TreyBentley the fog server address can be just an ip, or the host name of the server. This is not a web address, it’s just the server address.

[TreyBentley]

@Wayne-Workman said in FOG Client error:

I did and I have confirmed, time and time and time again. That’s why I said something…
My current theory is Firewall on the server side. I’m testing that theory now.

Theory blown. I disabled the firewall on both the server and client as well as yet again confirmed the server IP address. Still…same message. I’m open to suggestions…

[Joe Schmitt]

The client uses port 80. Unless you’re blocking all web traffic it’s safe to assume no port issues. Can you post a screenshot of what you enter into the MSI? (the configuration page with the server address and webroot). I just want to double check everything is being entered properly (this is the usual suspect).

[TreyBentley]

@Jbob

…And I’ve officially hi-jacked this thread.

[Tom Elliott]

@TreyBentley does the CA certificate reside under /opt/fog/snapins/ssl?

[TreyBentley]

@Tom-Elliott
Seems to. I have:

ls -Za /opt/fog/snapins/ssl/

drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .
drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   ..
drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   CA
-rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   fog.csr
-rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .srvprivate.key

and
ls -Za /opt/fog/snapins/ssl/CA

drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .
drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   ..
-rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .fogCA.key
-rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .fogCA.pem
-rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .srl

[Tom Elliott]

Is selinux running?

[TreyBentley]

@Tom-Elliott
Not right now; I’ve ran setenforce 0 for troubleshooting purposes for this and some other issues.

[Tom Elliott]

@TreyBentley Can you hit me on chat here?

[Wayne Workman]

@TreyBentley do basic network troubleshooting. Ping the server from the host. Attempt to download the ca in a browser from the host. I’m on cellular right now, you should be able to find examples in the forums.

[Tom Elliott]

@Wayne-Workman I remoted in and we found this was due to any webpage requiring ad auth to access. As that access was not granted it couldn’t download the file.