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FOG Client error

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  • T
    Tom Elliott @lionheart1986
    last edited by May 18, 2016, 9:33 AM

    @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

    Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    T 1 Reply Last reply May 19, 2016, 6:15 PM Reply Quote 1
    • T
      TreyBentley @Tom Elliott
      last edited by May 19, 2016, 6:15 PM

      @Tom-Elliott said in FOG Client error:

      @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

      Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

      Okay… how about a situation I’m in. I’m on trunk and am still getting the error. Any suggestions?

      W T 2 Replies Last reply May 19, 2016, 6:24 PM Reply Quote 0
      • W
        Wayne Workman @TreyBentley
        last edited by May 19, 2016, 6:24 PM

        @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

        Failing to have these set correctly will produce the above described error.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        T 1 Reply Last reply May 19, 2016, 6:41 PM Reply Quote 0
        • T
          TreyBentley @Wayne Workman
          last edited by May 19, 2016, 6:41 PM

          @Wayne-Workman said in FOG Client error:

          @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

          Failing to have these set correctly will produce the above described error.

          I did and I have confirmed, time and time and time again. That’s why I said something… 😞
          My current theory is Firewall on the server side. I’m testing that theory now.

          W T 2 Replies Last reply May 19, 2016, 6:53 PM Reply Quote 0
          • W
            Wayne Workman @TreyBentley
            last edited by May 19, 2016, 6:53 PM

            @TreyBentley the fog server address can be just an ip, or the host name of the server. This is not a web address, it’s just the server address.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • T
              TreyBentley @TreyBentley
              last edited by May 19, 2016, 7:04 PM

              @Wayne-Workman said in FOG Client error:

              I did and I have confirmed, time and time and time again. That’s why I said something… 😞
              My current theory is Firewall on the server side. I’m testing that theory now.

              Theory blown. I disabled the firewall on both the server and client as well as yet again confirmed the server IP address. Still…same message. I’m open to suggestions…

              W 1 Reply Last reply May 19, 2016, 11:15 PM Reply Quote 0
              • J
                Joe Schmitt Senior Developer
                last edited by May 19, 2016, 7:06 PM

                The client uses port 80. Unless you’re blocking all web traffic it’s safe to assume no port issues. Can you post a screenshot of what you enter into the MSI? (the configuration page with the server address and webroot). I just want to double check everything is being entered properly (this is the usual suspect).

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                T 1 Reply Last reply May 19, 2016, 7:10 PM Reply Quote 0
                • T
                  TreyBentley @Joe Schmitt
                  last edited by May 19, 2016, 7:10 PM

                  @Jbob

                  0_1463684950475_Windows 7 Ent x64_19_05_2016_15_07_56.png

                  …And I’ve officially hi-jacked this thread.

                  1 Reply Last reply Reply Quote 0
                  • T
                    Tom Elliott @TreyBentley
                    last edited by May 19, 2016, 7:29 PM

                    @TreyBentley does the CA certificate reside under /opt/fog/snapins/ssl?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    T 1 Reply Last reply May 19, 2016, 7:39 PM Reply Quote 0
                    • T
                      TreyBentley @Tom Elliott
                      last edited by May 19, 2016, 7:39 PM

                      @Tom-Elliott
                      Seems to. I have:

                      ls -Za /opt/fog/snapins/ssl/

                      drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .
                      drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   ..
                      drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   CA
                      -rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   fog.csr
                      -rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .srvprivate.key
                      

                      and
                      ls -Za /opt/fog/snapins/ssl/CA

                      drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .
                      drwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   ..
                      -rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .fogCA.key
                      -rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .fogCA.pem
                      -rwxrwxr-x. fog apache unconfined_u:object_r:usr_t:s0   .srl
                      
                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by May 19, 2016, 7:40 PM

                        Is selinux running?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        T 1 Reply Last reply May 19, 2016, 7:53 PM Reply Quote 0
                        • T
                          TreyBentley @Tom Elliott
                          last edited by May 19, 2016, 7:53 PM

                          @Tom-Elliott
                          Not right now; I’ve ran setenforce 0 for troubleshooting purposes for this and some other issues.

                          T 1 Reply Last reply May 19, 2016, 7:54 PM Reply Quote 0
                          • T
                            Tom Elliott @TreyBentley
                            last edited by May 19, 2016, 7:54 PM

                            @TreyBentley Can you hit me on chat here?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wayne Workman @TreyBentley
                              last edited by May 19, 2016, 11:15 PM

                              @TreyBentley do basic network troubleshooting. Ping the server from the host. Attempt to download the ca in a browser from the host. I’m on cellular right now, you should be able to find examples in the forums.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              T 1 Reply Last reply May 19, 2016, 11:23 PM Reply Quote 0
                              • T
                                Tom Elliott @Wayne Workman
                                last edited by May 19, 2016, 11:23 PM

                                @Wayne-Workman I remoted in and we found this was due to any webpage requiring ad auth to access. As that access was not granted it couldn’t download the file.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 1
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