Snapins ftp failed error

[theWizard]

Hi guys

I have the latest svn installed 6303 and 6315 but while most modules in the new fog client work ok the one that does not is the snapins, i get the follwing error

---

---------------------------------SnapinClient---------------------------------

18/02/2016 12:33 Client-Info Version: 0.9.11
18/02/2016 12:33 SnapinClient Running…
18/02/2016 12:33 Middleware::Communication URL: http://135.100.5.9/fog/service/servicemodule-active.php?moduleid=snapinclient&mac=14:DD:A9:7F:D8:BD||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService=1
18/02/2016 12:33 Middleware::Communication Response: Success
18/02/2016 12:33 Middleware::Communication URL: http://135.100.5.9/fog/service/snapins.checkin.php?mac=14:DD:A9:7F:D8:BD||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService=1
18/02/2016 12:33 Middleware::Communication Unknown Response: FOGFTP: Login failed. Host: 135.100.5.9, Username: fog, Error: ftp_login(): Login incorrect.

Any help would be great.
I have double checked passwords where i can think of but it is only snapins that fails the ftp login.

[mp12]

@theWizard are you using a randomly generated password with special characters in it? Double checked password in GUI and passwd?

[theWizard]

@mp12
It’s a standard password we were using with previous versions but does contain $*
I force changed it for the fog account to the same in passwd and double checked it was correct in gui but still nothing.

[mp12]

@theWizard try removing special characters and try again.

[Wayne Workman]

@theWizard Another thing to check is if you can manually open an FTP session using the storage node’s user/pass combo. https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

[theWizard]

@Wayne-Workman
I could open a manual connection with any password i set.

[theWizard]

@mp12
That seems to be the issue, removed the special characters from the password and snapins are now going on. Big thanks, will this bug get picked up from here to be fixed ?

[Wayne Workman]

@theWizard the devs are already aware of an issue with password escaping - I think it’s already fixed even, but should the installer go changing people’s passwords ? Probably not. The fix is just to reset the passwords in all the areas where they are set.

[Sebastian Roth]

@theWizard As Wayne said there has been another report and Tom already worked on fixing this. See here: https://sourceforge.net/p/freeghost/code/4803/

Please update to the very latest and let us know if it is working with special characters in your password.

[theWizard]

@Sebastian-Roth
Thanks i will test asap

[Tom Elliott]

Please let me know after updating…again. I say again because I found I had one thing being encoded where it shouldn’t have been which would cause the failure because it’s passing the password that will NOT be decoded. When it’s performed on command line, however, it needs to be encoded.