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6285 - Kernel panic not syncing when trying to image

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  • T
    Tom Elliott @MRCUR
    last edited by Feb 16, 2016, 8:40 PM

    @MRCUR Can you post a pic of the panic?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    M T 2 Replies Last reply Feb 16, 2016, 8:43 PM Reply Quote 0
    • M
      MRCUR Testers @Tom Elliott
      last edited by Feb 16, 2016, 8:43 PM

      @Tom-Elliott 0_1455655409291_IMG_1021.JPG

      W 1 Reply Last reply Feb 16, 2016, 8:50 PM Reply Quote 0
      • W
        Wayne Workman @MRCUR
        last edited by Feb 16, 2016, 8:50 PM

        @MRCUR How many devices have you tried on? Just this laptop?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        H 1 Reply Last reply Feb 16, 2016, 8:56 PM Reply Quote 0
        • H
          Hanz @Wayne Workman
          last edited by Feb 16, 2016, 8:56 PM

          @Wayne-Workman This exact error is what I’m getting as well…hardware worked previously so it’s in the code.

          1 Reply Last reply Reply Quote 0
          • T
            Tom Elliott @Tom Elliott
            last edited by Feb 16, 2016, 9:02 PM

            @MRCUR Is bzImage32_4 a valid file? Meaning is it a full on filename in /var/www/{html,}/fog/service/ipxe/ and what’s the size?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            M 2 Replies Last reply Feb 16, 2016, 9:04 PM Reply Quote 0
            • M
              MRCUR Testers @Tom Elliott
              last edited by Feb 16, 2016, 9:04 PM

              @Tom-Elliott It is, yes. Downloaded through the kernel update GUI as suggested by @Wayne-Workman. This also happens with the default 4.4.1 kernel.

              @Wayne-Workman This is happening on all of our hardware that I know of. I’ve specifically been using HP ProBook 640’s and 440’s today while testing. I have a 440 sitting at my desk now which is displaying the issue.

              1 Reply Last reply Reply Quote 0
              • M
                MRCUR Testers @Tom Elliott
                last edited by Feb 16, 2016, 9:05 PM

                @Tom-Elliott I should mention that this hardware works fine with my test server (currently rev 6285 on 14.04 LTS, same as production server) using the default 4.4.1 kernel.

                T 2 Replies Last reply Feb 16, 2016, 9:06 PM Reply Quote 0
                • T
                  Tom Elliott @MRCUR
                  last edited by Feb 16, 2016, 9:06 PM

                  @MRCUR So it works on one, but not the other?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  M 1 Reply Last reply Feb 16, 2016, 9:08 PM Reply Quote 0
                  • T
                    Tom Elliott @MRCUR
                    last edited by Feb 16, 2016, 9:08 PM

                    @MRCUR Also, can you get output from the browser?

                    http://IP.Of.Fog.37/fog/service/ipxe/boot.php?mac=c4:34:6b:06:5b:20

                    Of course I don’t know the ip so please change the relevant info as needed.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    M 1 Reply Last reply Feb 16, 2016, 9:10 PM Reply Quote 0
                    • M
                      MRCUR Testers @Tom Elliott
                      last edited by Feb 16, 2016, 9:08 PM

                      @Tom-Elliott Right. The test server was SVN from the start (not sure what rev I started with), the production server was originally 1.1 or 1.2 and upgraded to svn over the summer and then this week to 62XX series.

                      1 Reply Last reply Reply Quote 0
                      • M
                        MRCUR Testers @Tom Elliott
                        last edited by Feb 16, 2016, 9:10 PM

                        @Tom-Elliott

                        #!ipxe
                        set fog-ip X.X.X.37
                        set fog-webroot fog
                        set boot-url http://${fog-ip}/${fog-webroot}
                        #!ipxe
                        cpuid --ext 29 && set arch x86_64 || set arch i386
                        iseq ${platform} efi && set key 0x1b || set key 0x127e
                        iseq ${platform} efi && set keyName ESC || set keyName F6
                        prompt --key ${key} --timeout 3000 Booting... (Press ${keyName} to access the menu) && goto menuAccess || sanboot --no-describe --drive 0x80
                        :menuAccess
                        login
                        params
                        param mac0 ${net0/mac}
                        param arch ${arch}
                        param platform ${platform}
                        param username ${username}
                        param password ${password}
                        param menuaccess 1
                        param debug 1
                        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
                        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
                        :bootme
                        chain -ar http://X.X.X.37/fog/service/ipxe/boot.php##params```
                        T 1 Reply Last reply Feb 16, 2016, 9:18 PM Reply Quote 0
                        • T
                          Tom Elliott @MRCUR
                          last edited by Feb 16, 2016, 9:18 PM

                          @MRCUR can you, for now, disable hidden menu, and see if this fixes the problem?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          M 1 Reply Last reply Feb 16, 2016, 9:21 PM Reply Quote 0
                          • M
                            MRCUR Testers @Tom Elliott
                            last edited by Feb 16, 2016, 9:21 PM

                            @Tom-Elliott Same issue.

                            1 Reply Last reply Reply Quote 0
                            • T
                              Tom Elliott
                              last edited by Feb 16, 2016, 9:26 PM

                              Are you sure both cloud versions are the same?

                              Can you test with some basic moving tricks?

                              mv /var/www/fog /home/fog/web
                              rm /var/www/html/fog -rf
                              rm /var/www/fog -rf
                              

                              Then rerun the installer?

                              The only reason I move it first is so if you have any special iso’s we can recover them later on.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              M 1 Reply Last reply Feb 16, 2016, 9:33 PM Reply Quote 0
                              • M
                                MRCUR Testers @Tom Elliott
                                last edited by Feb 16, 2016, 9:33 PM

                                @Tom-Elliott Same issue after running the installer again.

                                They’ve been the same throughout the day and were both 6285 when I updated last night when the problem started. The production is 6295 now as I’ve grabbed the latest a few times today.

                                T 1 Reply Last reply Feb 16, 2016, 9:36 PM Reply Quote 0
                                • T
                                  Tom Elliott @MRCUR
                                  last edited by Feb 16, 2016, 9:36 PM

                                  @MRCUR As this is about getting into the inits and bzImage files, can you setup a simple debug tasking for both the test and prod servers? Then try booting the same system on both servers? Do both have the same problem?

                                  After that, go ahead and cancel the tasking on both systems and try to do a simple tasking of the same on both servers. Do both systems perform the same way?

                                  Just trying to help narrow down on the issue.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  M 1 Reply Last reply Feb 16, 2016, 9:48 PM Reply Quote 0
                                  • M
                                    MRCUR Testers @Tom Elliott
                                    last edited by Feb 16, 2016, 9:48 PM

                                    @Tom-Elliott On the production server, the client throws the kernel panic with both tasks. On the test server, the client gets into the debug and then shows an “unknown task” error (maybe this is normal for debug?). With a deploy task it boots and begins imaging correctly.

                                    T 1 Reply Last reply Feb 16, 2016, 9:50 PM Reply Quote 0
                                    • T
                                      Tom Elliott @MRCUR
                                      last edited by Feb 16, 2016, 9:50 PM

                                      @MRCUR Can you scp the files from the test to the production server?

                                      Then try the same stuff.

                                      Simple Debug I don’t expect to actually do anything as there is nothing set.

                                      Just want to help get to the bottom of this. I wonder if other kernel params are being passed between the test and production servers though.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      M 1 Reply Last reply Feb 16, 2016, 9:58 PM Reply Quote 0
                                      • M
                                        MRCUR Testers @Tom Elliott
                                        last edited by Feb 16, 2016, 9:58 PM

                                        @Tom-Elliott Took the ipxe directory from the test server and copied it to the production server. Reapplied permissions and same results on the client. Kernel panic with any task.

                                        T 1 Reply Last reply Feb 16, 2016, 9:59 PM Reply Quote 0
                                        • T
                                          Tom Elliott @MRCUR
                                          last edited by Feb 16, 2016, 9:59 PM

                                          @MRCUR With both systems in “tasking”, can you get the output of the test and the prod servers and print them here? I suspect something is different though I haven’t a clue what.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          M 1 Reply Last reply Feb 16, 2016, 10:00 PM Reply Quote 0
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