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FOG Compatibility Test Failed

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Hardware Compatibility
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  • T
    techlover28 @george1421
    last edited by Jan 29, 2016, 1:41 PM

    @george1421 said:

    @techlover28 Sorry I should have refreshed before I posted. It almost appears that your fog server can’t resolve IP addresses according to the error. Did your network team just directly connect you or has it alway been this way? It appears that dns resolution is not setup??

    No worries. I have an internal IP assigned to the server with a default gateway IP. It has always been this way. I can directly download/install the RPMs from atomic yum repositories. I am able to get the IP when I try to ping google or fogproject.org.

    ping google.com
    PING google.com (216.58.197.78) 56(84) bytes of data.
    64 bytes from maa03s21-in-f14.1e100.net (216.58.197.78): icmp_seq=1 ttl=57 time=42.3 ms
    ^C
    — google.com ping statistics —
    1 packets transmitted, 1 received, 0% packet loss, time 976ms
    rtt min/avg/max/mdev = 42.327/42.327/42.327/0.000 ms

    ping forums.fogproject.org
    PING fogproject.org (162.213.199.177) 56(84) bytes of data.
    ^C
    — fogproject.org ping statistics —
    7 packets transmitted, 0 received, 100% packet loss, time 6051ms

    G 1 Reply Last reply Jan 29, 2016, 1:45 PM Reply Quote 0
    • G
      george1421 Moderator @techlover28
      last edited by george1421 Jan 29, 2016, 7:47 AM Jan 29, 2016, 1:45 PM

      @techlover28 from the command prompt on the fog server can you successfully execute the curl command Sebastian posted below? That will test the innerworkings of the download processes. Its possible that pings are allowed but not downloads in your company firewall. The curl command will test how well the downloads work.

      BTW: The target of that curl download command IS the latest 64 bit kernel. All you need to do is rename your current kernel and then move this one into place to upgrade to the latest kernel without upgrading FOG.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • T
        techlover28 @george1421
        last edited by Jan 29, 2016, 1:47 PM

        @george1421 said:

        Actually this is what I was going to have the OP do to update the kernel without having to upgrade to the trunk (even though the trunk is a good choice)

        @Sebastian-Roth said:

        Well then try (test-)downloading the kernel by hand and see what happens: curl -ko "/tmp/bzImage" https://fogproject.org/kernels/bzImage

        Does above mean similar to below post?

        @george1421 said:

        @techlover28 OK then, If you navigate to your web servers base directory (usually /var/www/html or /var/html) and then go to <www_base_dir>/fog/service/ipxe/ and rename bzImage and bzImage32 to bzImage.old and bzImage32.old

        Then run the following commands to download the latest kernels
        wget https://fogproject.org/kernels/bzImage
        wget https://fogproject.org/kernels/bzImage32

        From there reboot your target device to load in the newest kernels. If something breaks with this target or any other ones, just roll back the changes you made to load the old kernels.

        If yes, then it didn’t work last time when I tried. I can try again though.

        @techlover28 said:

        I have tried it (newer version of kernel) today. It says “Network - Fail” along with “Disk - Fail”. Older version of bzImage works with Network therefore as you mentioned, I did the rollback.

        0_1454046423126_FOG_DefKernel_bzImageNEWER_compatibilityFailure.PNG

        G 1 Reply Last reply Jan 29, 2016, 1:48 PM Reply Quote 0
        • G
          george1421 Moderator @techlover28
          last edited by george1421 Jan 29, 2016, 7:52 AM Jan 29, 2016, 1:48 PM

          @techlover28 Yes that is the same. That is sad the newer kernels work not good. Maybe if you make a nice donation to the @Developers they would add your network driver and raid card to the FOG boot kernels 😉

          It looks like you may have to build your own kernel to get these specific drivers to work

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          T 1 Reply Last reply Jan 29, 2016, 1:52 PM Reply Quote 1
          • T
            techlover28 @george1421
            last edited by techlover28 Jan 29, 2016, 8:13 AM Jan 29, 2016, 1:52 PM

            [[modules:composer.user_said_in, @george1421, FOG Compatibility Test Failed]]

            @techlover28 Yes that is the same. That is sad the newer kernels work not good.

            Ah! yes, that is sad.

            Maybe if you make a nice donation to the @Developers they would add your network driver and raid card to the FOG boot kernels 😉

            I earn $12000 (minus income tax) an year, not ashamed to tell it 😃 😃 . Giving the fact that developers are so much helping and friendly, I was already thinking about giving a donation (not a nice amount but good percentage of my monthly income). Not that I am generous, but thankful for the help and support I have been getting instantly.

            It looks like you may have to build your own kernel to get these specific drivers to work

            I will try it and hope it goes well. If it doesn’t work, I may have to move to some other solution as I am under pressure to finish this task soon.

            G 1 Reply Last reply Jan 29, 2016, 1:58 PM Reply Quote 0
            • G
              george1421 Moderator @techlover28
              last edited by george1421 Jan 29, 2016, 7:59 AM Jan 29, 2016, 1:58 PM

              @techlover28 Right now unless the @Developers are willing to add them to the official build, then yes building your own kernel version is the only option. Its not that hard it just take some time to setup the environment. You can get the drivers right from the intel site and then just build them in.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth Jan 29, 2016, 10:18 AM Jan 29, 2016, 3:53 PM

                Well wget and curl do kind of the same thing but they are still different tools. Have you tried using the command I posted? Because curl is used in the installer script. And I thought it would be a good idea to test exactly what is going on when you run the installer (which failed when downloading kernel/init/fog client).

                Adding RAID drivers which are not included in the official kernel source is kind of a huge effort. We would need to keep those updated and tested. How are we going to do this not having that hardware at home.
                On the other hand you can just try following the kernel compile wiki articles to build your own custom kernel. We are more than happy to help if you run into a problem with this.

                The NIC is a bit of a mystery to me. Should be I350-AM4 (quad port) if I got this correct from the mainboard manual. Those should be supported by driver ‘igb’ in old and new kernels! http://cateee.net/lkddb/web-lkddb/IGB.html

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                T 1 Reply Last reply Jan 29, 2016, 5:48 PM Reply Quote 0
                • T
                  techlover28 @Sebastian Roth
                  last edited by Jan 29, 2016, 5:48 PM

                  @Sebastian-Roth said:

                  Well wget and curl do kind of the same thing but they are still different tools. Have you tried using the command I posted? Because curl is used in the installer script. And I thought it would be a good idea to test exactly what is going on when you run the installer (which failed when downloading kernel/init/fog client).

                  Yes, I tried the command. It successfully downloaded a bzImage file under /tmp directory with size 6883968 bytes.
                  The download kernel part failed on the 2nd attempt, first attempt was successful which later got stuck at “Backing up database”.

                  Adding RAID drivers which are not included in the official kernel source is kind of a huge effort. We would need to keep those updated and tested. How are we going to do this not having that hardware at home.
                  On the other hand you can just try following the kernel compile wiki articles to build your own custom kernel. We are more than happy to help if you run into a problem with this.

                  I will surely give it a try, starting Monday.

                  The NIC is a bit of a mystery to me. Should be I350-AM4 (quad port) if I got this correct from the mainboard manual. Those should be supported by driver ‘igb’ in old and new kernels! http://cateee.net/lkddb/web-lkddb/IGB.html

                  Yes, you are correct. Please find more information below:

                  – ethtool -i eth0

                  driver: igb
                  version: 3.2.10-k
                  firmware-version: 1.4-8
                  bus-info: 0000:04:00.0
                  supports-statistics: yes
                  supports-test: yes
                  supports-eeprom-access: yes
                  supports-register-dump: yes

                  T 1 Reply Last reply Feb 1, 2016, 10:56 AM Reply Quote 0
                  • J
                    JJ Fullmer Testers
                    last edited by Jan 29, 2016, 6:31 PM

                    I had a problem with an older raid controller not being recognized by the centos/RHEL 7 kernel just yesterday. Would this happen to be an older hp smart array controller? Like 2008 or older?
                    You could try adding these host kernel arguments (in the gui for the host, register it manually if you haven’t already)

                    hpsa.hpsa_allow_any=1 hpsa.hpsa_simple_mode=1
                    

                    That might do the trick. These older array controllers are no longer supported by the RHEL kernels, this is where I got that info…
                    http://serverfault.com/questions/611182/centos-7-x64-and-hp-proliant-dl360-g5-scsi-controller-compatibility

                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                    https://github.com/darksidemilk/FogApi
                    https://fogapi.readthedocs.io/en/latest/
                    https://www.powershellgallery.com/packages/FogApi
                    https://forums.fogproject.org/topic/12026/powershell-api-module

                    1 Reply Last reply Reply Quote 0
                    • T
                      techlover28 @techlover28
                      last edited by Feb 1, 2016, 10:56 AM

                      hi,

                      I rebuild the FOG server today and was able to move further on upgrade. This time it got stuck here:

                      ====================================================================================
                      Downloading inits, kernels, and the fog client…OK
                      Comparing checksums of kernels and inits…Done
                      Enabling apache and fpm services on boot…OK
                      Creating SSL CA…OK
                      Creating SSL Private Key…OK
                      Creating SSL Certificate…OK
                      Creating auth pub key and cert…OK
                      Resetting SSL Permissions…OK
                      Setting up SSL FOG Server…OK
                      Restarting Apache2 for fog vhost…OK
                      Changing permissions on apache log files…OK
                      Backing up database…OK

                      You still need to install/update your database schema.
                      This can be done by opening a web browser and going to:

                      http://192.168.1.1/fog/management

                      Press [Enter] key when database is updated/installed.

                      Setting up storage…OK
                      Setting up and starting DHCP Server…Failed!

                      So I reconfigured the DHCP server and restarted its service manually with success.

                      Then I commented entire “installfog.sh” script for Trunk except last few lines where it executes all the functions like “configureDHCP” etc.

                      I executed “installfog.sh” again and it shows me below (everytime below is shown now with the commented “installfog.sh” script):

                      ====================================================================================

                      • Setting up storage…OK
                      • Setting up and starting DHCP Server…Skipped
                      • Setting up and starting TFTP and PXE Servers…/lib/common/functions.sh: line 432: : No such file or directory
                        OK
                      • Setting up and starting VSFTP Server…/lib/common/functions.sh: line 373: : No such file or directory
                        OK
                      • Setting up FOG Snapins…OK
                      • Setting up UDPCast…OK
                      • Configuring UDPCast…OK
                      • Building UDPCast…OK
                      • Installing UDPCast…OK
                      • Installing FOG System Scripts…Failed!
                        ====================================================================================
                      T 1 Reply Last reply Feb 1, 2016, 11:57 AM Reply Quote 0
                      • T
                        Tom Elliott @techlover28
                        last edited by Feb 1, 2016, 11:57 AM

                        @techlover28 you commented the lines in installfog.sh that sources the config.sh files as well.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        T 1 Reply Last reply Feb 1, 2016, 5:09 PM Reply Quote 0
                        • T
                          techlover28 @Tom Elliott
                          last edited by techlover28 Feb 1, 2016, 11:09 AM Feb 1, 2016, 5:09 PM

                          @Tom-Elliott said:

                          @techlover28 you commented the lines in installfog.sh that sources the config.sh files as well.

                          No, sorry forgot to tell. I started commenting the file after two source files (config.sh and functions.sh) lines.

                          T 1 Reply Last reply Feb 1, 2016, 7:45 PM Reply Quote 0
                          • T
                            Tom Elliott @techlover28
                            last edited by Feb 1, 2016, 7:45 PM

                            @techlover28 please use the file provided as is. I don’t know what is or isn’t included in all the comments and what not. The only guess I have is from the before commenting part in which I’m guessing you want fog to be the dhcp server?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            T 2 Replies Last reply Feb 2, 2016, 2:16 AM Reply Quote 0
                            • T
                              techlover28 @Tom Elliott
                              last edited by Feb 2, 2016, 2:16 AM

                              @Tom-Elliott said:

                              @techlover28 please use the file provided as is. I don’t know what is or isn’t included in all the comments and what not. The only guess I have is from the before commenting part in which I’m guessing you want fog to be the dhcp server?

                              Yes, I want fog to be dhcp.

                              I have attached the commented installfog.sh file (trunk). As the upgrade failed at the point where it was setting up DHCP, so just thought if commenting some part of script could avoid complete re-installation.

                              0_1454379388299_installfog.sh

                              1 Reply Last reply Reply Quote 0
                              • T
                                techlover28 @Tom Elliott
                                last edited by techlover28 Feb 1, 2016, 10:25 PM Feb 2, 2016, 4:23 AM

                                @Tom-Elliott I re-tried installing Trunk from scratch after removing-reinstalling DHCP and VSFTPD RPMs.

                                It got stuck at same place again (Setting up and starting DHCP Server…Failed!).

                                Attaching logs for reference. 1_1454387019861_foginstall.log 0_1454387019861_fog_error_6134.log

                                It is not able to start the DHCP service, therefore I manually configured it and re-executed the installfog.sh script. Script overwrites the configuration and fails.

                                My manual configuration which let DHCP service to start:

                                   subnet 192.168.1.0 netmask 255.255.255.0 {
                                   # option subnet-mask ;
                                    range dynamic-bootp 192.168.1.10 192.168.1.100;
                                    default-lease-time 21600;
                                    max-lease-time 43200;
                                    #       option domain-name-servers      x.x.x.x; 
                                    #       option routers      x.x.x.x;
                                    filename "undionly.kpxe";
                                    }
                                

                                Script configuration which does NOT let DHCP service to start:

                                    subnet 0.0.0.0 netmask  {
                                    option subnet-mask ;
                                    range dynamic-bootp 0.0.0.253 192.168.1.254;
                                    default-lease-time 21600;
                                    max-lease-time 43200;
                                    #       option domain-name-servers      x.x.x.x; 
                                    #       option routers      x.x.x.x;
                                    filename "undionly.kpxe";
                                    }
                                
                                W 1 Reply Last reply Feb 2, 2016, 4:51 AM Reply Quote 0
                                • W
                                  Wayne Workman @techlover28
                                  last edited by Wayne Workman Feb 1, 2016, 11:00 PM Feb 2, 2016, 4:51 AM

                                  @techlover28 I don’t think you have the latest version of trunk. The very, very latest has a more robust dhcp configuration.

                                  And, in the script you posted, I think it fails to start because your interface IP address is not being detected correctly. The address and mask detected are what’s used to calculate the subnet address and start range, exactly the things that are not configured correctly here. Also the subnet-mask option is blank, which would be blank if the netmask couldn’t be calculated.

                                  If you can post the output of ip addr I will try to come up with a more robust IP detection method that will hopefully solve your problem.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  T 1 Reply Last reply Feb 2, 2016, 8:20 AM Reply Quote 0
                                  • T
                                    techlover28 @Wayne Workman
                                    last edited by techlover28 Feb 2, 2016, 2:30 AM Feb 2, 2016, 8:20 AM

                                    @Wayne-Workman Thank you for your response.

                                    I am using version 6134 (as written on a cloud on FOG management page). Please let me know where I can download latest Trunk.

                                    Please find the output of said command below (I am using interface em2 for FOG/DHCP management):

                                      1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN 
                                        link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
                                        inet 127.0.0.1/8 scope host lo
                                        inet6 ::1/128 scope host 
                                        valid_lft forever preferred_lft forever
                                     2: em1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP qlen 1000
                                        link/ether f8:bc:12:3b:48:3c brd ff:ff:ff:ff:ff:ff
                                        inet 10.201.6.176/16 brd 10.201.255.255 scope global em1
                                        inet6 2001:ac9:101:3e9:fabc:12ff:fe3b:483c/64 scope global dynamic 
                                        valid_lft 2591952sec preferred_lft 604752sec
                                        inet6 fe80::fabc:12ff:fe3b:483c/64 scope link 
                                        valid_lft forever preferred_lft forever
                                    3: em2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP qlen 1000
                                        link/ether f8:bc:12:3b:48:3d brd ff:ff:ff:ff:ff:ff
                                       ** inet 192.168.1.1/24 brd 192.168.1.255 scope global em2**
                                        inet6 fe80::fabc:12ff:fe3b:483d/64 scope link 
                                        valid_lft forever preferred_lft forever
                                    4: em3: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 1000
                                        link/ether f8:bc:12:3b:48:3e brd ff:ff:ff:ff:ff:ff
                                    5: em4: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 1000
                                        link/ether f8:bc:12:3b:48:3f brd ff:ff:ff:ff:ff:ff
                                    
                                    T 1 Reply Last reply Feb 2, 2016, 11:45 AM Reply Quote 1
                                    • T
                                      Tom Elliott @techlover28
                                      last edited by Feb 2, 2016, 11:45 AM

                                      @techlover28 we we ask you to upgrade we need you to update the sources as well. If you’re running svn trunk you cd to the trunk directory, for example /opt/svn/trunk then run

                                      svn up
                                      cd bin
                                      ./installfog.sh -y
                                      

                                      If running git for example stored in /opt/fogproject you cd there and run

                                      git pull
                                      cd bin
                                      ./installfog.sh -y
                                      

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      T 1 Reply Last reply Feb 2, 2016, 4:48 PM Reply Quote 2
                                      • T
                                        techlover28 @Tom Elliott
                                        last edited by techlover28 Feb 2, 2016, 10:48 AM Feb 2, 2016, 4:48 PM

                                        @Tom-Elliott I have done the “svn up”, below is the output:

                                        # svn up
                                           A    .gitignore
                                           U    lib/common/functions.sh
                                           .
                                           .
                                           U    packages/web/lib/fog/group.class.php
                                           Updated to revision 4752.
                                        

                                        But the install.sh script failed again at the same place (Setting up and starting DHCP Server…Failed!).

                                        W 1 Reply Last reply Feb 2, 2016, 5:57 PM Reply Quote 0
                                        • W
                                          Wayne Workman @techlover28
                                          last edited by Wayne Workman Feb 2, 2016, 11:58 AM Feb 2, 2016, 5:57 PM

                                          @techlover28 Ok so, you have many interfaces.

                                          What network do you want FOG to serve DHCP to? The 192.168.1.0 network or the 10.201.0.0 network?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          T 1 Reply Last reply Feb 3, 2016, 2:11 AM Reply Quote 0
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