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    After Update to SVN 4928 web pages time out constantly

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • Joseph HalesJ
      Joseph Hales Testers
      last edited by Wayne Workman

      top - 11:19:05 up 18 min,  1 user,  load average: 2.83, 2.84, 2.19
      Tasks: 463 total,   1 running, 462 sleeping,   0 stopped,   0 zombie
      %Cpu(s): 10.1 us,  0.8 sy,  0.0 ni, 84.6 id,  4.2 wa,  0.0 hi,  0.2 si,  0.0 st
      KiB Mem:  24678932 total,  2849080 used, 21829852 free,   134548 buffers
      KiB Swap:  4844540 total,        0 used,  4844540 free.  1368608 cached Mem
      
        PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND
       1419 mysql     20   0 8721920 193320   7612 S 139.0  0.8  24:30.19 mysqld
       2647 www-data  20   0  325384  14092   5248 S   9.6  0.1   0:03.52 apache2
       2642 www-data  20   0  325628  14776   5684 S   1.7  0.1   0:02.77 apache2
       3452 www-data  20   0  325628  14324   5228 S   1.7  0.1   0:02.56 apache2
       2653 www-data  20   0  325628  14296   5212 S   1.3  0.1   0:02.58 apache2
       2975 www-data  20   0  325376  14880   6040 S   1.3  0.1   0:03.06 apache2
       2982 www-data  20   0  325628  14308   5224 S   1.3  0.1   0:03.38 apache2
       2993 www-data  20   0  325628  14324   5236 S   1.3  0.1   0:03.42 apache2
       3002 www-data  20   0  325628  14332   5244 S   1.3  0.1   0:03.14 apache2
       3439 www-data  20   0  325628  14296   5212 S   1.3  0.1   0:03.72 apache2
       3520 www-data  20   0  324092  13088   5532 S   1.3  0.1   0:02.69 apache2
       3523 www-data  20   0  325372  14092   5252 S   1.3  0.1   0:03.21 apache2
       3524 www-data  20   0  324348  13056   5252 S   1.3  0.1   0:03.24 apache2
       3532 www-data  20   0  325628  14632   5536 S   1.3  0.1   0:03.17 apache2
       3699 www-data  20   0  325628  14316   5232 S   1.3  0.1   0:04.04 apache2
       3764 www-data  20   0  325628  14352   5268 S   1.3  0.1   0:02.65 apache2
       3459 www-data  20   0  325628  14368   5284 S   1.0  0.1   0:02.37 apache2
      

      Mod edited to use code box.

      RTFM

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @Joseph Hales
        last edited by Wayne Workman

        @Joseph-Hales How many cores does this server have? How much RAM? What’s the core speed? Is the storage SSD or mechanical?

        I’m not sure how it’s possible for MySQL to use 139% of a CPU… 😕

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          Please update and try again, I’m trying to limit the number of sessions.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 1
          • Joseph HalesJ
            Joseph Hales Testers
            last edited by

            updating here is lscpu output

            Architecture: x86_64
            CPU op-mode(s): 32-bit, 64-bit
            Byte Order: Little Endian
            CPU(s): 16
            On-line CPU(s) list: 0-15
            Thread(s) per core: 2
            Core(s) per socket: 4
            Socket(s): 2
            NUMA node(s): 2
            Vendor ID: GenuineIntel
            CPU family: 6
            Model: 26
            Stepping: 5
            CPU MHz: 2261.117
            BogoMIPS: 4521.87
            Virtualization: VT-x
            L1d cache: 32K
            L1i cache: 32K
            L2 cache: 256K
            L3 cache: 8192K
            NUMA node0 CPU(s): 0,2,4,6,8,10,12,14
            NUMA node1 CPU(s): 1,3,5,7,9,11,13,15

            RTFM

            1 Reply Last reply Reply Quote 1
            • Joseph HalesJ
              Joseph Hales Testers
              last edited by

              Old errors reoccur plus some new ones.

              
              [Tue Oct 13 11:32:00.141558 2015] [:error] [pid 3576] [client 10.110.50.40:65405] PHP Warning:  mysqli::query(): Couldn't fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
              [Tue Oct 13 11:32:01.035167 2015] [:error] [pid 3579] [client 10.117.50.11:53325] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class EventManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('EventManager')\n#1 /var/www/html/fog/commons/init.php(196): FOGBase->getClass('EventManager')\n#2 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#3 /var/www/html/fog/service/servicemodule-active.php(2): require_once('/var/www/html/f...')\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
              [Tue Oct 13 11:32:01.089682 2015] [:error] [pid 3667] [client 10.1.50.220:53541] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class ServiceManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('ServiceManager')\n#1 /var/www/html/fog/lib/fog/FOGCore.class.php(14): FOGBase->getClass('ServiceManager')\n#2 /var/www/html/fog/lib/fog/FOGCore.class.php(217): FOGCore->getSetting('FOG_THEME')\n#3 /var/www/html/fog/commons/init.php(192): FOGCore->setSessionEnv()\n#4 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#5 /var/www/html/fog/service/servicemodule-active.php(2): require_once('/var/www/html/f...')\n#6 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
              [Tue Oct 13 11:32:01.230274 2015] [:error] [pid 5538] [client 10.113.50.91:50426] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class ServiceManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('ServiceManager')\n#1 /var/www/html/fog/lib/fog/FOGCore.class.php(14): FOGBase->getClass('ServiceManager')\n#2 /var/www/html/fog/lib/fog/FOGCore.class.php(217): FOGCore->getSetting('FOG_THEME')\n#3 /var/www/html/fog/commons/init.php(192): FOGCore->setSessionEnv()\n#4 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#5 /var/www/html/fog/service/snapins.checkin.php(2): require_once('/var/www/html/f...')\n#6 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
              [Tue Oct 13 11:34:49.125571 2015] [mpm_prefork:error] [pid 5892] AH00161: server reached MaxRequestWorkers setting, consider raising the MaxRequestWorkers setting```

              RTFM

              1 Reply Last reply Reply Quote 0
              • Joseph HalesJ
                Joseph Hales Testers
                last edited by

                had to delete some of the errors as the post kept getting marked as spam by the filter but they seem to be repeats.

                RTFM

                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @Joseph Hales
                  last edited by

                  @Joseph-Hales said:

                  had to delete some of the errors as the post kept getting marked as spam by the filter but they seem to be repeats.

                  You can get around that by uploading the logs in a .txt file.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • Joseph HalesJ
                    Joseph Hales Testers
                    last edited by

                    Ok yet another sign FOG hates me I come back from lunch my forum session wouldn’t let me log back in kept saying forbidden until I closed the window and reopened it 😉

                    RTFM

                    1 Reply Last reply Reply Quote 0
                    • Joseph HalesJ
                      Joseph Hales Testers
                      last edited by

                      Should I roll back to SVN 4700 and if so what check out version is that?

                      RTFM

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @Joseph Hales
                        last edited by

                        @Joseph-Hales if you go to your svn/trunk directory you can run svn info to get the revision number that you currently have checked out.

                        You know the only safe method of downgrading is with a snapshot, right?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • Joseph HalesJ
                          Joseph Hales Testers
                          last edited by

                          Any other suggestions it seems like after a restart sql hits some sort of loop state and just locks up with that apache maxworkers error.

                          RTFM

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @Joseph Hales
                            last edited by Wayne Workman

                            @Joseph-Hales If it’s possible, disable the interface on the fog server at boot time.

                            On CentOS 7 / RHEL 7 / Fedora 19-22 you may do this by editing /etc/sysconfig/network-scripts/<interface name> and changing the line ONBOOT="yes" to ONBOOT="no"

                            http://ask.xmodulo.com/configure-static-ip-address-centos7.html

                            Then reboot and see how MySQL behaves… does it enter into a loop-like state then?

                            If not, it probably really is load related - and hopefully @Tom-Elliott can figure out what the difference is between then and now.

                            If it still has this problem with the interface turned off, then the problem resides on the fog server somewhere and is not load related.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              I’ve completely rewritten session handling in the hopes that this would be fixed. I suspect that what’s happening is the sessions are being started and started many times. So after initial startup all the connections are in use for the new start up.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 1
                              • Joseph HalesJ
                                Joseph Hales Testers
                                last edited by Joseph Hales

                                I have increased MaxConnections and MaxRequestWorkers both to 1000 installed SVN 4956 and restarted the server with the exact same results now on the attached apache error log I notice it gets to the MaxRequestWorkers suggestion and then stops untill I restart the server. This behavior also appears in my earlier posts I just didn’t note it.
                                Apache.log.txt

                                RTFM

                                1 Reply Last reply Reply Quote 0
                                • Joseph HalesJ
                                  Joseph Hales Testers
                                  last edited by

                                  With the new settings I am occasionally able to get web interface pages to load 1 time out of 10 with several minutes to load each page but it doesn’t appear that Apache is logging anything anymore after it crashes on the max workers suggestion.

                                  RTFM

                                  1 Reply Last reply Reply Quote 0
                                  • Joseph HalesJ
                                    Joseph Hales Testers
                                    last edited by Wayne Workman

                                    Fog ping hosts seems to be my next resource hog after mysql is this normal?

                                    TOP 10 MEM (ps auxww --sort=-rss|head -n10)
                                    USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
                                    mysql     1419  143  0.9 8723248 235708 ?      Ssl  10:14 252:42 /usr/sbin/mysqld
                                    root      1956 32.5  0.5 312728 129040 ?       S    10:14  57:12 /usr/bin/php -q /opt/fog/service/FOGPingHosts/FOGPingHosts
                                    root      2027  0.0  0.1  90772 25100 ?        Ss   10:14   0:00 /usr/bin/perl /usr/share/webmin/miniserv.pl /etc/webmin/miniserv.conf
                                    root      2174  0.0  0.1 800960 24888 ?        Ssl  10:14   0:01 /opt/simpana/Base/cvd
                                    sealion   1471  0.3  0.0 809564 22208 ?        Sl   10:14   0:38 python /usr/local/sealion-agent/etc/init.d/../../bin/sealion.py start
                                    www-data  2695  0.3  0.0 328436 20700 ?        S    10:15   0:36 /usr/sbin/apache2 -k start
                                    www-data  2359  0.2  0.0 329392 20344 ?        S    10:14   0:28 /usr/sbin/apache2 -k start
                                    www-data  2702  0.2  0.0 402536 18924 ?        S    10:15   0:30 /usr/sbin/apache2 -k start
                                    www-data  2299  0.2  0.0 475844 18440 ?        S    10:14   0:30 /usr/sbin/apache2 -k start
                                    

                                    Mod edited to use code box.

                                    RTFM

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Joseph HalesJ
                                      Joseph Hales Testers
                                      last edited by

                                      Here is what a fog client sees when the server Apache log is spamming the following.

                                      fog.log

                                      [Wed Oct 14 14:38:20.061493 2015] [:error] [pid 2706] [client 10.109.49.82:50064] PHP Warning:  mysqli::query(): Couldn't fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62

                                      RTFM

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        Maybe your database is kind of crashed again?? https://forums.fogproject.org/topic/5764/fog-web-interface-times-out-loading-almost-any-page

                                        Have you ever looked into mysql error logging?? May be start here: http://ronaldbradford.com/blog/monitoring-mysql-the-error-log-2009-09-16/ and http://www.pontikis.net/blog/how-and-when-to-enable-mysql-logs

                                        If I got this right mysql should log errors to syslog in standard configuration. Not sure about that on all linux systems (RedHat vs. Debian vs. Arch vs. ???). But give it a try zgrep mysql /var/log/syslog* (output might be quite long!)

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @Joseph Hales
                                          last edited by

                                          @Joseph-Hales ping hosts could be a culprit in that it pings all of your hosts as a service separately from the main. The ping time happens every five minutes after the last completion. My guess is this IS the sole reason to the problem you’re seeing considering from what I recall you have about 6k hosts. You can disable the service and my guess is you’ll see much better stays overall on your server, including MySQL.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 1
                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            More specifically.

                                            FOGPingHosts works as a service similar to FOGMulticastManager or FOGImageReplicator. It’s purpose is to ping the hosts and report the “status” so that you’re not waiting on the List All/Search on the GUI to move between pages.

                                            It pings each host and updates the ping status column on the database. This iterates every 5 minutes after the last one updates. So every 5 minutes it’s pinging all hosts of the server.

                                            Now I’ve added a usleep of 1/1000th of a second per each host ping to allow the CPU to cool down between themselves so we don’t completely overload your CPU. I’ll up this value just to help slow things down a bit to 1/10th of a second. I’m not going to adjust the sleep time as 5 minutes is okay for most, though you can adjust your value in the Config.class.php.

                                            This would explain the mysql usage AND the FOGPingHosts taking up most of the time.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            1 Reply Last reply Reply Quote 1
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