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After Update to SVN 4928 web pages time out constantly

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • W
    Wayne Workman @Joseph Hales
    last edited by Wayne Workman Oct 13, 2015, 9:02 AM Oct 13, 2015, 2:59 PM

    @Joseph-Hales
    Ignore the second circle, that’s for reboot/shutdown wait time.

    upload-fa59282b-814b-4bd7-a718-b9c29aae3a57

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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    https://fogtesting.fogproject.us/
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    1 Reply Last reply Reply Quote 0
    • J
      Joseph Hales Testers
      last edited by Oct 13, 2015, 3:19 PM

      The web interface is not responding that is the whole issue so I am unable to access that setting.

      RTFM

      W 1 Reply Last reply Oct 13, 2015, 3:40 PM Reply Quote 0
      • W
        Wayne Workman @Joseph Hales
        last edited by Oct 13, 2015, 3:40 PM

        @Joseph-Hales Oh duh I’m sorry. Do it via CLI then.

        mysql
        use fog
        update globalSettings set settingValue = 300 where settingKey = 'FOG_Service_Checkin_Time';
        

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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        • J
          Joseph Hales Testers
          last edited by Oct 13, 2015, 3:52 PM

          @Wayne-Workman said:

          update globalSettings set settingValue = 300 where settingKey = ‘FOG_Service_Checkin_Time’;

          Thank you now my web interface is responding did a recent SVN reset this value?

          RTFM

          W 1 Reply Last reply Oct 13, 2015, 3:56 PM Reply Quote 1
          • W
            Wayne Workman @Joseph Hales
            last edited by Oct 13, 2015, 3:56 PM

            @Joseph-Hales I have no idea, but I seriously doubt the @Developers would write any code that would intentionally change your settings.

            Is it possible that the installer updates this field to the default I wonder?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

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            • J
              Joseph Hales Testers
              last edited by Oct 13, 2015, 3:57 PM

              I spoke too soon after a few moments it stopped responding but I am not seeing any new errors in the apache log this time. I will try restarting the server itself instead of just the service.

              RTFM

              1 Reply Last reply Reply Quote 0
              • J
                Joseph Hales Testers
                last edited by Oct 13, 2015, 4:04 PM

                No the web server is still not responding and I am back to getting the same apache errors.

                [Tue Oct 13 10:58:17.303264 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.303784 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.304310 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.304799 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.305287 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.305771 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.306251 2015] [:error] [pid 7864] [client 10.1.51.37:64087] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                [Tue Oct 13 10:58:17.661588 2015] [mpm_prefork:notice] [pid 1518] AH00169: caught SIGTERM, shutting down
                [Tue Oct 13 11:00:51.298115 2015] [mpm_prefork:notice] [pid 1544] AH00163: Apache/2.4.16 (Ubuntu) OpenSSL/1.0.1f configured – resuming normal operations
                [Tue Oct 13 11:00:51.348300 2015] [core:notice] [pid 1544] AH00094: Command line: ‘/usr/sbin/apache2’
                [Tue Oct 13 11:01:34.564492 2015] [mpm_prefork:error] [pid 1544] AH00161: server reached MaxRequestWorkers setting, consider raising the MaxRequestWorkers setting

                RTFM

                W 1 Reply Last reply Oct 13, 2015, 4:18 PM Reply Quote 0
                • W
                  Wayne Workman @Joseph Hales
                  last edited by Oct 13, 2015, 4:18 PM

                  @Joseph-Hales what does the command top show ?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • J
                    Joseph Hales Testers
                    last edited by Wayne Workman Oct 13, 2015, 10:22 AM Oct 13, 2015, 4:19 PM

                    top - 11:19:05 up 18 min,  1 user,  load average: 2.83, 2.84, 2.19
                    Tasks: 463 total,   1 running, 462 sleeping,   0 stopped,   0 zombie
                    %Cpu(s): 10.1 us,  0.8 sy,  0.0 ni, 84.6 id,  4.2 wa,  0.0 hi,  0.2 si,  0.0 st
                    KiB Mem:  24678932 total,  2849080 used, 21829852 free,   134548 buffers
                    KiB Swap:  4844540 total,        0 used,  4844540 free.  1368608 cached Mem
                    
                      PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND
                     1419 mysql     20   0 8721920 193320   7612 S 139.0  0.8  24:30.19 mysqld
                     2647 www-data  20   0  325384  14092   5248 S   9.6  0.1   0:03.52 apache2
                     2642 www-data  20   0  325628  14776   5684 S   1.7  0.1   0:02.77 apache2
                     3452 www-data  20   0  325628  14324   5228 S   1.7  0.1   0:02.56 apache2
                     2653 www-data  20   0  325628  14296   5212 S   1.3  0.1   0:02.58 apache2
                     2975 www-data  20   0  325376  14880   6040 S   1.3  0.1   0:03.06 apache2
                     2982 www-data  20   0  325628  14308   5224 S   1.3  0.1   0:03.38 apache2
                     2993 www-data  20   0  325628  14324   5236 S   1.3  0.1   0:03.42 apache2
                     3002 www-data  20   0  325628  14332   5244 S   1.3  0.1   0:03.14 apache2
                     3439 www-data  20   0  325628  14296   5212 S   1.3  0.1   0:03.72 apache2
                     3520 www-data  20   0  324092  13088   5532 S   1.3  0.1   0:02.69 apache2
                     3523 www-data  20   0  325372  14092   5252 S   1.3  0.1   0:03.21 apache2
                     3524 www-data  20   0  324348  13056   5252 S   1.3  0.1   0:03.24 apache2
                     3532 www-data  20   0  325628  14632   5536 S   1.3  0.1   0:03.17 apache2
                     3699 www-data  20   0  325628  14316   5232 S   1.3  0.1   0:04.04 apache2
                     3764 www-data  20   0  325628  14352   5268 S   1.3  0.1   0:02.65 apache2
                     3459 www-data  20   0  325628  14368   5284 S   1.0  0.1   0:02.37 apache2
                    

                    Mod edited to use code box.

                    RTFM

                    W 1 Reply Last reply Oct 13, 2015, 4:21 PM Reply Quote 0
                    • W
                      Wayne Workman @Joseph Hales
                      last edited by Wayne Workman Oct 13, 2015, 10:23 AM Oct 13, 2015, 4:21 PM

                      @Joseph-Hales How many cores does this server have? How much RAM? What’s the core speed? Is the storage SSD or mechanical?

                      I’m not sure how it’s possible for MySQL to use 139% of a CPU… 😕

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by Oct 13, 2015, 4:26 PM

                        Please update and try again, I’m trying to limit the number of sessions.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 1
                        • J
                          Joseph Hales Testers
                          last edited by Oct 13, 2015, 4:29 PM

                          updating here is lscpu output

                          Architecture: x86_64
                          CPU op-mode(s): 32-bit, 64-bit
                          Byte Order: Little Endian
                          CPU(s): 16
                          On-line CPU(s) list: 0-15
                          Thread(s) per core: 2
                          Core(s) per socket: 4
                          Socket(s): 2
                          NUMA node(s): 2
                          Vendor ID: GenuineIntel
                          CPU family: 6
                          Model: 26
                          Stepping: 5
                          CPU MHz: 2261.117
                          BogoMIPS: 4521.87
                          Virtualization: VT-x
                          L1d cache: 32K
                          L1i cache: 32K
                          L2 cache: 256K
                          L3 cache: 8192K
                          NUMA node0 CPU(s): 0,2,4,6,8,10,12,14
                          NUMA node1 CPU(s): 1,3,5,7,9,11,13,15

                          RTFM

                          1 Reply Last reply Reply Quote 1
                          • J
                            Joseph Hales Testers
                            last edited by Oct 13, 2015, 4:39 PM

                            Old errors reoccur plus some new ones.

                            
                            [Tue Oct 13 11:32:00.141558 2015] [:error] [pid 3576] [client 10.110.50.40:65405] PHP Warning:  mysqli::query(): Couldn't fetch mysqli in /var/www/html/fog/lib/db/MySQL.class.php on line 62
                            [Tue Oct 13 11:32:01.035167 2015] [:error] [pid 3579] [client 10.117.50.11:53325] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class EventManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('EventManager')\n#1 /var/www/html/fog/commons/init.php(196): FOGBase->getClass('EventManager')\n#2 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#3 /var/www/html/fog/service/servicemodule-active.php(2): require_once('/var/www/html/f...')\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
                            [Tue Oct 13 11:32:01.089682 2015] [:error] [pid 3667] [client 10.1.50.220:53541] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class ServiceManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('ServiceManager')\n#1 /var/www/html/fog/lib/fog/FOGCore.class.php(14): FOGBase->getClass('ServiceManager')\n#2 /var/www/html/fog/lib/fog/FOGCore.class.php(217): FOGCore->getSetting('FOG_THEME')\n#3 /var/www/html/fog/commons/init.php(192): FOGCore->setSessionEnv()\n#4 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#5 /var/www/html/fog/service/servicemodule-active.php(2): require_once('/var/www/html/f...')\n#6 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
                            [Tue Oct 13 11:32:01.230274 2015] [:error] [pid 5538] [client 10.113.50.91:50426] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class ServiceManager does not exist' in /var/www/html/fog/lib/fog/FOGBase.class.php:64\nStack trace:\n#0 /var/www/html/fog/lib/fog/FOGBase.class.php(64): ReflectionClass->__construct('ServiceManager')\n#1 /var/www/html/fog/lib/fog/FOGCore.class.php(14): FOGBase->getClass('ServiceManager')\n#2 /var/www/html/fog/lib/fog/FOGCore.class.php(217): FOGCore->getSetting('FOG_THEME')\n#3 /var/www/html/fog/commons/init.php(192): FOGCore->setSessionEnv()\n#4 /var/www/html/fog/commons/base.inc.php(3): require_once('/var/www/html/f...')\n#5 /var/www/html/fog/service/snapins.checkin.php(2): require_once('/var/www/html/f...')\n#6 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 64
                            [Tue Oct 13 11:34:49.125571 2015] [mpm_prefork:error] [pid 5892] AH00161: server reached MaxRequestWorkers setting, consider raising the MaxRequestWorkers setting```

                            RTFM

                            1 Reply Last reply Reply Quote 0
                            • J
                              Joseph Hales Testers
                              last edited by Oct 13, 2015, 4:40 PM

                              had to delete some of the errors as the post kept getting marked as spam by the filter but they seem to be repeats.

                              RTFM

                              W 1 Reply Last reply Oct 13, 2015, 5:46 PM Reply Quote 0
                              • W
                                Wayne Workman @Joseph Hales
                                last edited by Oct 13, 2015, 5:46 PM

                                @Joseph-Hales said:

                                had to delete some of the errors as the post kept getting marked as spam by the filter but they seem to be repeats.

                                You can get around that by uploading the logs in a .txt file.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Joseph Hales Testers
                                  last edited by Oct 13, 2015, 6:13 PM

                                  Ok yet another sign FOG hates me I come back from lunch my forum session wouldn’t let me log back in kept saying forbidden until I closed the window and reopened it 😉

                                  RTFM

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    Joseph Hales Testers
                                    last edited by Oct 13, 2015, 7:11 PM

                                    Should I roll back to SVN 4700 and if so what check out version is that?

                                    RTFM

                                    W 1 Reply Last reply Oct 13, 2015, 8:27 PM Reply Quote 0
                                    • W
                                      Wayne Workman @Joseph Hales
                                      last edited by Oct 13, 2015, 8:27 PM

                                      @Joseph-Hales if you go to your svn/trunk directory you can run svn info to get the revision number that you currently have checked out.

                                      You know the only safe method of downgrading is with a snapshot, right?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Joseph Hales Testers
                                        last edited by Oct 13, 2015, 9:36 PM

                                        Any other suggestions it seems like after a restart sql hits some sort of loop state and just locks up with that apache maxworkers error.

                                        RTFM

                                        W 1 Reply Last reply Oct 13, 2015, 11:07 PM Reply Quote 0
                                        • W
                                          Wayne Workman @Joseph Hales
                                          last edited by Wayne Workman Oct 13, 2015, 5:19 PM Oct 13, 2015, 11:07 PM

                                          @Joseph-Hales If it’s possible, disable the interface on the fog server at boot time.

                                          On CentOS 7 / RHEL 7 / Fedora 19-22 you may do this by editing /etc/sysconfig/network-scripts/<interface name> and changing the line ONBOOT="yes" to ONBOOT="no"

                                          http://ask.xmodulo.com/configure-static-ip-address-centos7.html

                                          Then reboot and see how MySQL behaves… does it enter into a loop-like state then?

                                          If not, it probably really is load related - and hopefully @Tom-Elliott can figure out what the difference is between then and now.

                                          If it still has this problem with the interface turned off, then the problem resides on the fog server somewhere and is not load related.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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