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    Stuck uploading image (Booting from SAN device0x80)

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    fog 1.2.0 san device upload image
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    • almontschoolsA
      almontschools
      last edited by

      FOG 1.2.0. Only one network card (integrated).

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      • Wayne WorkmanW
        Wayne Workman @almontschools
        last edited by

        @almontschools Did you put the firmware into AHCI mode for the hard drive? I’ve had a problem similar to this before and that fixed it, and Tom was the one who suggested it lol.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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        • JunkhackerJ
          Junkhacker Developer
          last edited by

          what do you see if you go to <fog-server-ip>/fog/service/ipxe/boot.php?mac=00:14:38:c8:25:5b&arch=x86_64 in a web browser?

          signature:
          Junkhacker
          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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          • almontschoolsA
            almontschools
            last edited by

            I get a plain white page with the following text:

            #!ipxe
            sanboot --no-describe --drive 0x80

            (I attached a screenshot too)

            upload-4c0596e8-c15d-4abd-84c8-5ba803c3f2bb

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            • Tom ElliottT
              Tom Elliott
              last edited by

              Is your FOG Configuration set to “No menu type”?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • almontschoolsA
                almontschools
                last edited by

                It was. I turned it off then tested. Still the same “Booting from SAN device 0x80” but on the FOG splash screen.

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                • Tom ElliottT
                  Tom Elliott
                  last edited by

                  Change the boot exit type. Try exit or grub.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • almontschoolsA
                    almontschools
                    last edited by

                    When in “Exit”, we get a stationary blinking cursor in the top left of the monitor.

                    When in “GRUB,” we get the following:

                    Launching GRUB…
                    begin pxe scan… Starting cmail()…

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                    • almontschoolsA
                      almontschools
                      last edited by

                      Is it possible that the Upload just went bad? I did some additional troubleshooting/testing – I set the boot order to boot to the hard drive first, then fired up the machine. The OS didn’t boot, but the stationary cursor in the top left hand corner of the screen appeared.

                      So…is it possible that there actually wasn’t an image downloaded to the host?

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                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        Have you changed the sata controller type in your bios yet? We haven’t heard if that part was done. Just because we suggest things doesn’t mean there’s nothing else on your side to do.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • almontschoolsA
                          almontschools
                          last edited by almontschools

                          We’ve tried that already–unfortunately this specific model doesn’t support AHCI. We’ve been doing other things as well…just haven’t posted detailed accounts of all that we’ve done. We do want to thank you for everything you’ve done to help us thus far, though.

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                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            What mode is the sata (in bios) set to right now?

                            AHCI is just one suggestion. Is this being booted from EFI? How is it loading? We NEED the details to help you.

                            The fact that NONE of the exit styles are working indicate a problem with the BIOS configuration, but I do not know what your bios Config is.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • JunkhackerJ
                              Junkhacker Developer
                              last edited by

                              i guess i’m not understanding the exact nature of your current problem.
                              which of the following are you trying to do?

                              1. upload an image to the server from the host
                              2. download an image from the server to the host
                              3. boot a computer that you have deployed an image to from the fog server
                              4. boot a computer that you used to upload an image to the server

                              signature:
                              Junkhacker
                              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                              • almontschoolsA
                                almontschools
                                last edited by

                                1. boot a computer that you have deployed an image to from the fog server

                                All types (SAN, Exit, GRUB) get stuck when trying to boot after downloading an image.

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                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  What is the SATA controller set to in the BIOS of these system(s)?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • G
                                    George Katsigiannis
                                    last edited by George Katsigiannis

                                    I am having a similar issue but I know it has to do with the BIOS. Although there has been some weird anomalies that have been happening. For some reason the GRUB boot isn’t an option and I’m stuck in a boot loop with SANBOOT and Exit. fog_pxe.jpg How can I get the GRUB boot back?

                                    Wayne WorkmanW Tom ElliottT 2 Replies Last reply Reply Quote 0
                                    • Wayne WorkmanW
                                      Wayne Workman @George Katsigiannis
                                      last edited by

                                      @George-Katsigiannis What version of FOG are you using?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

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                                      • Tom ElliottT
                                        Tom Elliott @George Katsigiannis
                                        last edited by

                                        @George-Katsigiannis said:

                                        I am having a similar issue but I know it has to do with the BIOS. Although there has been some weird anomalies that have been happening. For some reason the GRUB boot isn’t an option and I’m stuck in a boot loop with SANBOOT and Exit. ![fog_pxe.jpg](/uploads/files/1439502919894-
                                        fog_pxe.jpg) How can I get the GRUB boot back?

                                        I don’t know why it got deleted but it missing or not may not matter. My guess is the bios is setup for efi but network boot is set for legacy. Legacy cannot boot to efi. It can boot if exit is applied, but ipxe is then handling the reigns and the system exit can’t properly exit back to efi mode.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • almontschoolsA
                                          almontschools
                                          last edited by

                                          Special thank you’s to Tom Elliott and Wayne Workman!
                                          Sorry for the miscommunication in this post. We’re hitting crunch time as school is going to be starting back up in a few weeks with at least 80 more devices that have yet to be imaged.

                                          Regardless, thanks again

                                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman @almontschools
                                            last edited by

                                            @almontschools Do you still need help? Can you answer Tom’s question below?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

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