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    Stuck uploading image (Booting from SAN device0x80)

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    fog 1.2.0 san device upload image
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    • almontschoolsA
      almontschools
      last edited by

      When trying to upload an image, I get stuck on “Booting from SAN device 0x80”

      See picture. Any ideas? All help is appreciated!image.jpg

      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman @almontschools
        last edited by

        @almontschools So the message you see is caused by booting from the network to FOG first, and then FOG seeing that there are no active tasks for that computer, then telling the computer to try to boot from the HDD using the SAN style. And that message displays when that last bit fails.

        Can you go to Task Management in the web UI and verify if there is still an upload task or not?

        Also, what happens before this error?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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        • almontschoolsA
          almontschools
          last edited by

          There’s still a task showing in Task Management. Before this, it seems that everything is running normal.

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @almontschools
            last edited by Wayne Workman

            @almontschools Can other hosts upload? What model of computer is this?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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            • almontschoolsA
              almontschools
              last edited by

              We’ve had two completely different model computers upload images successfully. So, yes, others can upload.
              We’re getting the error on two different computers of the same model when trying to boot to the hard drive after the network boot.

              The model we’re using right now is an HP DC7100 Small Form Factor.

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              • Tom ElliottT
                Tom Elliott
                last edited by

                Can you change the hdd top from raid to ahci/ide? That or you could try exit or grub style exit types.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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                • almontschoolsA
                  almontschools
                  last edited by

                  We changed the exit type to both exit and grub and neither worked. Exit didn’t do anything and grub wouldn’t execute cmain().

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • JunkhackerJ
                    Junkhacker Developer
                    last edited by

                    what version of fog are you running?
                    does the computer have more than 1 network card?

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                    1 Reply Last reply Reply Quote 0
                    • almontschoolsA
                      almontschools
                      last edited by

                      FOG 1.2.0. Only one network card (integrated).

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @almontschools
                        last edited by

                        @almontschools Did you put the firmware into AHCI mode for the hard drive? I’ve had a problem similar to this before and that fixed it, and Tom was the one who suggested it lol.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          what do you see if you go to <fog-server-ip>/fog/service/ipxe/boot.php?mac=00:14:38:c8:25:5b&arch=x86_64 in a web browser?

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • almontschoolsA
                            almontschools
                            last edited by

                            I get a plain white page with the following text:

                            #!ipxe
                            sanboot --no-describe --drive 0x80

                            (I attached a screenshot too)

                            upload-4c0596e8-c15d-4abd-84c8-5ba803c3f2bb

                            1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              Is your FOG Configuration set to “No menu type”?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • almontschoolsA
                                almontschools
                                last edited by

                                It was. I turned it off then tested. Still the same “Booting from SAN device 0x80” but on the FOG splash screen.

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                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  Change the boot exit type. Try exit or grub.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • almontschoolsA
                                    almontschools
                                    last edited by

                                    When in “Exit”, we get a stationary blinking cursor in the top left of the monitor.

                                    When in “GRUB,” we get the following:

                                    Launching GRUB…
                                    begin pxe scan… Starting cmail()…

                                    1 Reply Last reply Reply Quote 0
                                    • almontschoolsA
                                      almontschools
                                      last edited by

                                      Is it possible that the Upload just went bad? I did some additional troubleshooting/testing – I set the boot order to boot to the hard drive first, then fired up the machine. The OS didn’t boot, but the stationary cursor in the top left hand corner of the screen appeared.

                                      So…is it possible that there actually wasn’t an image downloaded to the host?

                                      1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        Have you changed the sata controller type in your bios yet? We haven’t heard if that part was done. Just because we suggest things doesn’t mean there’s nothing else on your side to do.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • almontschoolsA
                                          almontschools
                                          last edited by almontschools

                                          We’ve tried that already–unfortunately this specific model doesn’t support AHCI. We’ve been doing other things as well…just haven’t posted detailed accounts of all that we’ve done. We do want to thank you for everything you’ve done to help us thus far, though.

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            What mode is the sata (in bios) set to right now?

                                            AHCI is just one suggestion. Is this being booted from EFI? How is it loading? We NEED the details to help you.

                                            The fact that NONE of the exit styles are working indicate a problem with the BIOS configuration, but I do not know what your bios Config is.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            1 Reply Last reply Reply Quote 0
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