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Stuck uploading image (Booting from SAN device0x80)

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FOG Problems
fog 1.2.0 san device upload image
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  • W
    Wayne Workman @almontschools
    last edited by Wayne Workman Aug 10, 2015, 11:21 AM Aug 10, 2015, 5:06 PM

    @almontschools Can other hosts upload? What model of computer is this?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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    • A
      almontschools
      last edited by Aug 10, 2015, 6:17 PM

      We’ve had two completely different model computers upload images successfully. So, yes, others can upload.
      We’re getting the error on two different computers of the same model when trying to boot to the hard drive after the network boot.

      The model we’re using right now is an HP DC7100 Small Form Factor.

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      • T
        Tom Elliott
        last edited by Aug 10, 2015, 6:56 PM

        Can you change the hdd top from raid to ahci/ide? That or you could try exit or grub style exit types.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • A
          almontschools
          last edited by Aug 11, 2015, 1:27 PM

          We changed the exit type to both exit and grub and neither worked. Exit didn’t do anything and grub wouldn’t execute cmain().

          W 1 Reply Last reply Aug 11, 2015, 2:41 PM Reply Quote 0
          • J
            Junkhacker Developer
            last edited by Aug 11, 2015, 1:47 PM

            what version of fog are you running?
            does the computer have more than 1 network card?

            signature:
            Junkhacker
            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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            • A
              almontschools
              last edited by Aug 11, 2015, 1:53 PM

              FOG 1.2.0. Only one network card (integrated).

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              • W
                Wayne Workman @almontschools
                last edited by Aug 11, 2015, 2:41 PM

                @almontschools Did you put the firmware into AHCI mode for the hard drive? I’ve had a problem similar to this before and that fixed it, and Tom was the one who suggested it lol.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

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                • J
                  Junkhacker Developer
                  last edited by Aug 11, 2015, 4:11 PM

                  what do you see if you go to <fog-server-ip>/fog/service/ipxe/boot.php?mac=00:14:38:c8:25:5b&arch=x86_64 in a web browser?

                  signature:
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                  • A
                    almontschools
                    last edited by Aug 12, 2015, 11:09 AM

                    I get a plain white page with the following text:

                    #!ipxe
                    sanboot --no-describe --drive 0x80

                    (I attached a screenshot too)

                    upload-4c0596e8-c15d-4abd-84c8-5ba803c3f2bb

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                    • T
                      Tom Elliott
                      last edited by Aug 12, 2015, 11:15 AM

                      Is your FOG Configuration set to “No menu type”?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • A
                        almontschools
                        last edited by Aug 12, 2015, 11:34 AM

                        It was. I turned it off then tested. Still the same “Booting from SAN device 0x80” but on the FOG splash screen.

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                        • T
                          Tom Elliott
                          last edited by Aug 12, 2015, 11:37 AM

                          Change the boot exit type. Try exit or grub.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • A
                            almontschools
                            last edited by Aug 12, 2015, 12:03 PM

                            When in “Exit”, we get a stationary blinking cursor in the top left of the monitor.

                            When in “GRUB,” we get the following:

                            Launching GRUB…
                            begin pxe scan… Starting cmail()…

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                            • A
                              almontschools
                              last edited by Aug 12, 2015, 12:23 PM

                              Is it possible that the Upload just went bad? I did some additional troubleshooting/testing – I set the boot order to boot to the hard drive first, then fired up the machine. The OS didn’t boot, but the stationary cursor in the top left hand corner of the screen appeared.

                              So…is it possible that there actually wasn’t an image downloaded to the host?

                              1 Reply Last reply Reply Quote 0
                              • T
                                Tom Elliott
                                last edited by Aug 12, 2015, 12:24 PM

                                Have you changed the sata controller type in your bios yet? We haven’t heard if that part was done. Just because we suggest things doesn’t mean there’s nothing else on your side to do.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                • A
                                  almontschools
                                  last edited by almontschools Aug 12, 2015, 6:35 AM Aug 12, 2015, 12:35 PM

                                  We’ve tried that already–unfortunately this specific model doesn’t support AHCI. We’ve been doing other things as well…just haven’t posted detailed accounts of all that we’ve done. We do want to thank you for everything you’ve done to help us thus far, though.

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                                  • T
                                    Tom Elliott
                                    last edited by Aug 12, 2015, 12:53 PM

                                    What mode is the sata (in bios) set to right now?

                                    AHCI is just one suggestion. Is this being booted from EFI? How is it loading? We NEED the details to help you.

                                    The fact that NONE of the exit styles are working indicate a problem with the BIOS configuration, but I do not know what your bios Config is.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                    • J
                                      Junkhacker Developer
                                      last edited by Aug 12, 2015, 3:36 PM

                                      i guess i’m not understanding the exact nature of your current problem.
                                      which of the following are you trying to do?

                                      1. upload an image to the server from the host
                                      2. download an image from the server to the host
                                      3. boot a computer that you have deployed an image to from the fog server
                                      4. boot a computer that you used to upload an image to the server

                                      signature:
                                      Junkhacker
                                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                      • A
                                        almontschools
                                        last edited by Aug 13, 2015, 11:34 AM

                                        1. boot a computer that you have deployed an image to from the fog server

                                        All types (SAN, Exit, GRUB) get stuck when trying to boot after downloading an image.

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Tom Elliott
                                          last edited by Aug 13, 2015, 12:32 PM

                                          What is the SATA controller set to in the BIOS of these system(s)?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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