I know what's wrong, I just don't know how to fix it!

[Wayne Workman]

Sounds like you now need to troubleshoot FTP.

Take a look at this: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

Let us know if you figure it out, or if you need more help.

Here’s a hint… Credentials

[Julianh]

I’ve spent 5 hours going through this, and still can’t see it.
I’ve read through the guide Wayne suggested, and can’t seem to find the problem,

My .fogsettings are; (passwords changed)

ipaddress=“10.10.1.5”;
interface=“eth0”;
routeraddress=" option routers 10.10.1.1;“;
plainrouter=“10.10.1.1”;
dnsaddress=” option domain-name-servers 8.8.8.8; “;
dnsbootimage=“8.8.8.8”;
password=“11111”;
osid=“2”;
osname=“Debian”;
dodhcp=“y”;
bldhcp=“1”;
installtype=“N”;
snmysqluser=”"
snmysqlpass=“22222”;
snmysqlhost=“”;
installlang=“0”;
donate=“0”;
fogupdateloaded=“1”
image@fog1:/opt/fog$

I’ve checked the storage node, and the management username and management password are fog and “11111”

I’ve ftp’d from windows to the fog server, and sent a file from windows to the fog server, using the credentials fog and 11111. The file transferred fine.

I’ve reset the folders with

sudo chmod -R 777 /images2
sudo chown -R fog:root /images2.

The results of the command

ls -laR /images2 are below;

drwxrwxrwx 4 fog root 4096 Jun 1 22:32 .
drwxr-xr-x 28 root root 4096 May 28 23:13 …
drwxrwxrwx 3 fog root 4096 Jun 2 21:47 dev
drwxrwxrwx 2 fog root 16384 May 28 20:16 lost+found
-rwxrwxrwx 1 fog root 0 Jun 2 17:43 .mntcheck

/images2/dev:
total 12
drwxrwxrwx 3 fog root 4096 Jun 2 21:47 .
drwxrwxrwx 4 fog root 4096 Jun 1 22:32 …
drwxrwxrwx 2 fog root 4096 Jun 2 22:03 e03f49af16b2
-rwxrwxrwx 1 fog root 0 Jun 2 17:43 .mntcheck

/images2/dev/e03f49af16b2:
total 34999444
drwxrwxrwx 2 fog root 4096 Jun 2 22:03 .
drwxrwxrwx 3 fog root 4096 Jun 2 21:47 …
-rwxrwxrwx 1 fog root 512 Jun 2 21:47 d1.mbr
-rwxrwxrwx 1 fog root 212396255 Jun 2 21:47 d1p1.img
-rwxrwxrwx 1 fog root 10085091757 Jun 2 22:03 d1p2.img
-rwxrwxrwx 1 fog root 512 Jun 2 22:03 d2.mbr
-rwxrwxrwx 1 fog root 25506898197 Jun 2 22:40 d2p1.img

/images2/lost+found:
total 20
drwxrwxrwx 2 fog root 16384 May 28 20:16 .
drwxrwxrwx 4 fog root 4096 Jun 1 22:32 …
image@fog1:/images$

The only thing I can find is I have no storageftppass= line, but if this was the fault, wouldn’t it affect the creation of images on the original disk, which works fine.

I have to build images next week, or my company won’t be able to run a course, and I’ll really be in trouble.

Can anyone help me out?

[Wayne Workman]

@Julianh

You are likely running FOG 1.2.0 ? You wouldn’t have storageftppass= I think. That’s a more recent thing in FOG Trunk.

When you say you “added a disk”, could you please elaborate?

Did you physically add another hard drive into the server itself?

Or are you using a NAS ?

[Julianh]

I had a 4tb disk in the server, that I installed fog on. The OS and images are on this disk. I ran out of space, and added another 4 Tb disk to the fog server. It’s this new disk I’m having problems with, the old disk works fine.
The new disk is mounted as /images2.
There is no NAS involved, it’s all local, which it has to be. I’m not allowed to use anything except the 1 server, and must keep it on the network the clients are on, it’s not allowed to connect outside, to another NAS box for example.

Thanks

Julian

[Julianh]

The problem is now, how do I get the images named correctly and in the images2 directory instead of being named the MAC address and in the /images2/dev directory.

Thanks

Julian

[Wayne Workman]

Well, a simple work around would be something like this:

[CODE]mv /images2/dev/MacAddressHere /images2/EXACT_Image_Name_You_Chose[/CODE]

And when I say exact, look at the path in your image definition (in the web UI). Normally, stuff like underscores and whatnot are truncated, the actual file name that it should be will be in the PATH section.

But, can you verify that when you used FTP to transfer a file, can you verify you were accessing the correct storage node?

Did you ECHO some text to /images2/dev/text.txt and then try to move that via FTP to /images/text.txt ??

[Julianh]

I have to get it working with the front end, although the mv command would work, In the long term I won’t be the only one using this so it needs to work fine, unfortunately.

Here’s the text from the windows ftp to the fog server,

ftp> open 10.10.1.5
Connected to 10.10.1.5.
220 (vsFTPd 3.0.2)
User (10.10.1.5:(none)): fog
331 Please specify the password.
Password:
230 Login successful.
ftp> pdw
Invalid command.
ftp> pwd
257 “/home/fog”
ftp> cd /images2
250 Directory successfully changed.
ftp> put test.txt
200 PORT command successful. Consider using PASV.
425 Failed to establish connection.

I redid this, I noticed that it didn’t transfer the file, but logged in. This suggests file/directory permissions, but my previous post shows what they were set to, are they wrong? Or should the directories be set to root root, rather than fog root?

Incidentally the machines being imaged have 2 drives in them
I’m getting desperate, I’ll have to explain to my boss why this isn’t working tomorrow, any suggestions?

[Wayne Workman]

Dumb question but, your Windows firewall is off, right? Like… totally off? Exceptions for stuff like TFTP don’t really work… I couldn’t get them to work anyways… maybe FTP might be the same… best to turn it off.

Also,

Can you try to use FTP from the FOG server itself? If it works, then that is a valuable troubleshooting piece.

[Julianh]

This post is deleted!

[Julianh]

[Julianh]

[Julianh]

Here are some screen shots of the storage node and image details, any suggestions?

[Wayne Workman]

Any updates?

[ch3i]

@Julianh
Thank you for your screenshots, but can you test that Wayne-Workman ask for ?

@Wayne-Workman said:

Can you try to use FTP from the FOG server itself? If it works, then that is a valuable troubleshooting piece.

[Julianh]

I don’t have a ftp server to test it with, so I used ftp.kernel.org, being a public site, I couldn’t actually finish the upload,

220 Welcome to kernel.org
Name (ftp.kernel.org:image): anonymous
331 Please specify the password.
Password:
230 Login successful.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> put /tmp/test.txt
local: /tmp/test.txt remote: /tmp/test.txt
200 PORT command successful. Consider using PASV.
550 Permission denied.

But this is as far as I got.

Is there any other test you’d like me to perform?

Thanks

Julian

[Wayne Workman]

@Julianh

You have an FTP server. Your FOG server is an FTP server.

On your FOG server, if you go to Terminal, you should be able to use FTP from there, and test moving files, uploading files, etc.

[Julianh]

Tom kindly fixed it for me, I’m very grateful. I want to document it properly in case anyone else has the problem, which I’ll do tomorrow, its 23:45 here and after a week of trying to get it to work I need some beauty sleep!!

Thank you all for your help, it’s much appreciated, sleep well.

Yours

Julian

[Julianh]

The problem was that the master node check box wasn’t selected. As it was a new storage node, it needed selecting.

Thank you all for your help. It’s much appreciated.

Julian