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I know what's wrong, I just don't know how to fix it!

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FOG Problems
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  • W
    Wayne Workman @Julianh
    last edited by Jun 2, 2015, 1:24 AM

    @Julianh

    On your FOG server, what is the output of these two commands?

    [CODE]cat /etc/exports
    ls -laR /images2 | grep .mntcheck[/CODE]

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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    https://fogtesting.fogproject.us/
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    1 Reply Last reply Reply Quote 0
    • J
      Julianh
      last edited by Jun 2, 2015, 2:12 PM

      Thanks for your help, much appreciated.

      I issued the commands, and realised the /images2 and /images2/dev directories were not being exported. I then edited the /etc/exports file to do so. The new 4tb disk is mounted on /images2

      I’ve taken a photo, now the Nfs error has gone. One down one to go.

      Here’s the url of the photo;
      https://www.dropbox.com/s/34lgv7b3f7fkzpc/fogerror2 (1).jpeg?dl=0

      This is the result of the commands, after editing the file;

      image@fog1:~$ cat /etc/exports
      /images *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure,fsid=1)
      /images/dev *(rw,sync,no_wdelay,no_root_squash,insecure,fsid=2)
      /images2 *(ro,sync,no_wdelay,insecure_locks,no_root_squash,insecure,fsid=3)
      /images2/dev *(rw,sync,no_wdelay,no_root_squash,insecure,fsid=4)
      image@fog1:~$ ls -laR /images2 | grep .mntcheck
      -rwxrwxrwx 1 root root 0 Jun 1 16:30 .mntcheck
      image@fog1:~$

      So it’s getting there, I’m still not sure about the password, so I’m using the “password” from the /opt/fog/.fogsettings. Is that correct? What username should I use?

      Thanks

      W 1 Reply Last reply Jun 2, 2015, 4:31 PM Reply Quote 0
      • W
        Wayne Workman @Julianh
        last edited by Wayne Workman Jun 2, 2015, 10:32 AM Jun 2, 2015, 4:31 PM

        @Julianh You’re missing one .mntcheck file.

        You need one in both images and dev folders

        [CODE]touch /images2/.mntcheck
        touch /images2/dev/.mntcheck[/CODE]

        After that, restart the NFS service and portmap/RPC (or reboot the machine).

        Let us know what it does then.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 1
        • J
          Julianh
          last edited by Julianh Jun 2, 2015, 4:18 PM Jun 2, 2015, 9:59 PM

          Thank you Wayne, your suggestion has made a big step forward.

          The machine now uploads an image, but unfortunately it’s created an image in the /images2/dev directory, in a directory that is the MAC address of the machines lan card.

          The image size is also 0 in the list of images
          The command ls - l gives

          root@fog1:/images2/dev# ls -l
          total 4
          drwxrwxrwx 2 root root 4096 Jun 2 22:03 e03f49af16b2
          root@fog1:/images2/dev#

          I thought it may be permissions, so issued

          chown -R root.root /images2

          But that didn’t fix it

          Its the final stage that moves it from the /images2/dev to /images2 and renames it. So close…

          Anyone know the next step?

          Julian

          1 Reply Last reply Reply Quote 0
          • W
            Wayne Workman
            last edited by Jun 3, 2015, 1:48 AM

            Sounds like you now need to troubleshoot FTP.

            Take a look at this: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

            Let us know if you figure it out, or if you need more help.

            Here’s a hint… Credentials 🙂

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 1
            • J
              Julianh
              last edited by Jun 3, 2015, 9:49 PM

              I’ve spent 5 hours going through this, and still can’t see it.
              I’ve read through the guide Wayne suggested, and can’t seem to find the problem,

              My .fogsettings are; (passwords changed)

              ipaddress=“10.10.1.5”;
              interface=“eth0”;
              routeraddress=" option routers 10.10.1.1;“;
              plainrouter=“10.10.1.1”;
              dnsaddress=” option domain-name-servers 8.8.8.8; “;
              dnsbootimage=“8.8.8.8”;
              password=“11111”;
              osid=“2”;
              osname=“Debian”;
              dodhcp=“y”;
              bldhcp=“1”;
              installtype=“N”;
              snmysqluser=”"
              snmysqlpass=“22222”;
              snmysqlhost=“”;
              installlang=“0”;
              donate=“0”;
              fogupdateloaded=“1”
              image@fog1:/opt/fog$

              I’ve checked the storage node, and the management username and management password are fog and “11111”

              I’ve ftp’d from windows to the fog server, and sent a file from windows to the fog server, using the credentials fog and 11111. The file transferred fine.

              I’ve reset the folders with

              sudo chmod -R 777 /images2
              sudo chown -R fog:root /images2.

              The results of the command

              ls -laR /images2 are below;

              drwxrwxrwx 4 fog root 4096 Jun 1 22:32 .
              drwxr-xr-x 28 root root 4096 May 28 23:13 …
              drwxrwxrwx 3 fog root 4096 Jun 2 21:47 dev
              drwxrwxrwx 2 fog root 16384 May 28 20:16 lost+found
              -rwxrwxrwx 1 fog root 0 Jun 2 17:43 .mntcheck

              /images2/dev:
              total 12
              drwxrwxrwx 3 fog root 4096 Jun 2 21:47 .
              drwxrwxrwx 4 fog root 4096 Jun 1 22:32 …
              drwxrwxrwx 2 fog root 4096 Jun 2 22:03 e03f49af16b2
              -rwxrwxrwx 1 fog root 0 Jun 2 17:43 .mntcheck

              /images2/dev/e03f49af16b2:
              total 34999444
              drwxrwxrwx 2 fog root 4096 Jun 2 22:03 .
              drwxrwxrwx 3 fog root 4096 Jun 2 21:47 …
              -rwxrwxrwx 1 fog root 512 Jun 2 21:47 d1.mbr
              -rwxrwxrwx 1 fog root 212396255 Jun 2 21:47 d1p1.img
              -rwxrwxrwx 1 fog root 10085091757 Jun 2 22:03 d1p2.img
              -rwxrwxrwx 1 fog root 512 Jun 2 22:03 d2.mbr
              -rwxrwxrwx 1 fog root 25506898197 Jun 2 22:40 d2p1.img

              /images2/lost+found:
              total 20
              drwxrwxrwx 2 fog root 16384 May 28 20:16 .
              drwxrwxrwx 4 fog root 4096 Jun 1 22:32 …
              image@fog1:/images$

              The only thing I can find is I have no storageftppass= line, but if this was the fault, wouldn’t it affect the creation of images on the original disk, which works fine.

              I have to build images next week, or my company won’t be able to run a course, and I’ll really be in trouble.

              Can anyone help me out?

              W 1 Reply Last reply Jun 3, 2015, 9:59 PM Reply Quote 0
              • W
                Wayne Workman @Julianh
                last edited by Jun 3, 2015, 9:59 PM

                @Julianh

                You are likely running FOG 1.2.0 ? You wouldn’t have storageftppass= I think. That’s a more recent thing in FOG Trunk.

                When you say you “added a disk”, could you please elaborate?

                Did you physically add another hard drive into the server itself?

                Or are you using a NAS ?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • J
                  Julianh
                  last edited by Jun 3, 2015, 10:06 PM

                  I had a 4tb disk in the server, that I installed fog on. The OS and images are on this disk. I ran out of space, and added another 4 Tb disk to the fog server. It’s this new disk I’m having problems with, the old disk works fine.
                  The new disk is mounted as /images2.
                  There is no NAS involved, it’s all local, which it has to be. I’m not allowed to use anything except the 1 server, and must keep it on the network the clients are on, it’s not allowed to connect outside, to another NAS box for example.

                  Thanks

                  Julian

                  1 Reply Last reply Reply Quote 0
                  • J
                    Julianh
                    last edited by Jun 3, 2015, 10:09 PM

                    The problem is now, how do I get the images named correctly and in the images2 directory instead of being named the MAC address and in the /images2/dev directory.

                    Thanks

                    Julian

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman
                      last edited by Jun 3, 2015, 10:13 PM

                      Well, a simple work around would be something like this:

                      [CODE]mv /images2/dev/MacAddressHere /images2/EXACT_Image_Name_You_Chose[/CODE]

                      And when I say exact, look at the path in your image definition (in the web UI). Normally, stuff like underscores and whatnot are truncated, the actual file name that it should be will be in the PATH section.

                      But, can you verify that when you used FTP to transfer a file, can you verify you were accessing the correct storage node?

                      Did you ECHO some text to /images2/dev/text.txt and then try to move that via FTP to /images/text.txt ??

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 0
                      • J
                        Julianh
                        last edited by Julianh Jun 3, 2015, 4:56 PM Jun 3, 2015, 10:54 PM

                        I have to get it working with the front end, although the mv command would work, In the long term I won’t be the only one using this so it needs to work fine, unfortunately.

                        Here’s the text from the windows ftp to the fog server,

                        ftp> open 10.10.1.5
                        Connected to 10.10.1.5.
                        220 (vsFTPd 3.0.2)
                        User (10.10.1.5:(none)): fog
                        331 Please specify the password.
                        Password:
                        230 Login successful.
                        ftp> pdw
                        Invalid command.
                        ftp> pwd
                        257 “/home/fog”
                        ftp> cd /images2
                        250 Directory successfully changed.
                        ftp> put test.txt
                        200 PORT command successful. Consider using PASV.
                        425 Failed to establish connection.

                        I redid this, I noticed that it didn’t transfer the file, but logged in. This suggests file/directory permissions, but my previous post shows what they were set to, are they wrong? Or should the directories be set to root root, rather than fog root?

                        Incidentally the machines being imaged have 2 drives in them
                        I’m getting desperate, I’ll have to explain to my boss why this isn’t working tomorrow, any suggestions?

                        1 Reply Last reply Reply Quote 0
                        • W
                          Wayne Workman
                          last edited by Jun 3, 2015, 11:03 PM

                          Dumb question but, your Windows firewall is off, right? Like… totally off? Exceptions for stuff like TFTP don’t really work… I couldn’t get them to work anyways… maybe FTP might be the same… best to turn it off.

                          Also,

                          Can you try to use FTP from the FOG server itself? If it works, then that is a valuable troubleshooting piece.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          C 1 Reply Last reply Jun 4, 2015, 3:24 PM Reply Quote 0
                          • J
                            Julianh
                            last edited by Jun 3, 2015, 11:11 PM

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • J
                              Julianh
                              last edited by Jun 3, 2015, 11:12 PM

                              image.jpg

                              1 Reply Last reply Reply Quote 0
                              • J
                                Julianh
                                last edited by Jun 3, 2015, 11:13 PM

                                image.jpg

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Julianh
                                  last edited by Jun 3, 2015, 11:13 PM

                                  Here are some screen shots of the storage node and image details, any suggestions?

                                  1 Reply Last reply Reply Quote 0
                                  • W
                                    Wayne Workman
                                    last edited by Jun 4, 2015, 2:39 PM

                                    Any updates?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

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                                    • C
                                      ch3i Moderator @Wayne Workman
                                      last edited by Jun 4, 2015, 3:24 PM

                                      @Julianh
                                      Thank you for your screenshots, but can you test that Wayne-Workman ask for ?

                                      @Wayne-Workman said:

                                      Can you try to use FTP from the FOG server itself? If it works, then that is a valuable troubleshooting piece.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Julianh
                                        last edited by Jun 4, 2015, 8:47 PM

                                        I don’t have a ftp server to test it with, so I used ftp.kernel.org, being a public site, I couldn’t actually finish the upload,

                                        220 Welcome to kernel.org
                                        Name (ftp.kernel.org:image): anonymous
                                        331 Please specify the password.
                                        Password:
                                        230 Login successful.
                                        Remote system type is UNIX.
                                        Using binary mode to transfer files.
                                        ftp> put /tmp/test.txt
                                        local: /tmp/test.txt remote: /tmp/test.txt
                                        200 PORT command successful. Consider using PASV.
                                        550 Permission denied.

                                        But this is as far as I got.

                                        Is there any other test you’d like me to perform?

                                        Thanks

                                        Julian

                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          Wayne Workman
                                          last edited by Jun 4, 2015, 10:02 PM

                                          @Julianh

                                          You have an FTP server. Your FOG server is an FTP server.

                                          On your FOG server, if you go to Terminal, you should be able to use FTP from there, and test moving files, uploading files, etc.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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