Fatal Error: Failed to mount NFS volume
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@Wayne-Workman When the image finishes uploading, I am getting an error FOGFTP: Failed to connect. Error undefined variable: whereArray. That error is on the admin console. The pc keeps repeating the error message error FOGFTP: Failed to connect. Error undefined variable: currentuser.
What could be going wrong? I thought I troubleshot FTP and thought that was working? Any thoughts?
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Can you get a file via FTP from a workstation ?
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@Wayne-Workman Just verified that my FOG server and my Synology box has FTP access. We don’t allow FTP access from the computer due to security in our school. I had FOG working last year with just my server having FTP access so not sure why this is still giving me the same error unless after giving FTP access I have to redo the upload?
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@szecca1 said:
@Wayne-Workman Just verified that my FOG server and my Synology box has FTP access. We don’t allow FTP access from the computer due to security in our school. I had FOG working last year with just my server having FTP access so not sure why this is still giving me the same error unless after giving FTP access I have to redo the upload?
I’ll give you the basic rundown of how uploads work…
The client mounts to x.x.x.x:/images/dev via NFS.
The client uploads image to that directory.
The client then uses FTP to move image from /images/dev TO /images and in the process, it renames the image to what you specified.
Without FTP working at all on the clients, it’s still possible to use FOG but it’s a lot of work…
Basically, if you look inside /images/dev on your FOG server, you’ll see a directory in there with <MAC OF UPLOAD CLIENT>. That’s your image.
You basically need to move the folder to the right spot, with the right name.
Example:
[CODE]mv /images/dev/<MAC of client here> /images/<EXACT image name here>[/CODE]Use the EXACT name you see on your image in here:
For above, something like this:
[CODE]mv /images/dev/<MAC ADDRESS> /images/EliteBookWin7BaseApril2015Test[/CODE]You might ought to reset permissions after this, too:
[CODE]chmod -R 777 /images[/CODE]You’ll have to do this for every image you upload… or you can just let computers use FTP.
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You know, this could be just a simple FTP credentials issue.
The troubleshooting article covers that…
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@Wayne-Workman So I just realized that FTP access setting on my Synology box is not turned on. So I just turned that on and started another upload of the image. Would this possibly be the issue or do you think that was only partially the reason.
I did check the directory and saw exactly what you said I would see. Now, /images was a mount point for my synology box. Now because FTP on my Synology box was inactive, it could not write the file it needed to move the image to the proper place. The Synology box is where all my images should be stored.I am probably being very confusing and if you need me to draw out how I have it set up I definitely will. I apologize, this is new to me and I am trying to figure everything out.
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Lets just wait and see if your upload completes. Tell us what happens.
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@Wayne-Workman Ok, sounds good. Sorry about that and I’ll keep you posted. It may be tomorrow as I leave work at 4 but I really do appreciate your patience and assistance.
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@Wayne-Workman Good morning. So the image finished uploading and I am currently getting this error message:
Clearly I am using the wrong ftp log in, where would I find the correct one?
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It’s saying that it’s trying to use fog / password for the credentials.
Is that the actual password of your Linux fog user?
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@Wayne-Workman My username and password to log on to the Linux server is administrator/ch@ng3
I typed that into the storage management and I get the same error message. -
@szecca1 said:
@Wayne-Workman My username and password to log on to the Linux server is administrator/ch@ng3
I typed that into the storage management and I get the same error message.You also have to change it inside FOG Configuration -> FOG Settings -> TFTP -> TFTP_FTP credentials.
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@Wayne-Workman Ok did that and even created an administrator account on the Synology box with the same credentials just in case and still getting the same issue.
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It’s still trying to use “fog” as the user and “password” as the password?
Try creating a fog user on the NAS box, and set the password to password.
This doesn’t have to be permanent. We are simply troubleshooting.
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@szecca1 said:
@Wayne-Workman My username and password to log on to the Linux server is administrator/ch@ng3
I typed that into the storage management and I get the same error message.If your NAS have the ip 10.1.220.240, you need to have a user fog in your NAS with NFS and FTP access.
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@ch3i what password does it need to have??
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@szecca1 The same you have in your fog settings and storage settings.
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@szecca1 In your installation, the PXE client push/get image directly on the NAS, not on the FOG Server > /images.
After upload task the image is move via FTP directly on your NAS.
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@ch3i Just so I understand, the password I have in Storage management -> management password should be the same password that is on the NAS box?
If thats the case I just did that and still getting the same message.
I set the fog user on my NAS box to password and in the storage management -> management username/password I put fog/password to match the NAS.
Is this how that should be setup?
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@szecca1 Yep
