• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Fatal Error: Failed to mount NFS volume

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    5
    87
    60.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      szecca1 @Wayne Workman
      last edited by

      @Wayne-Workman Nope, still getting the same message because it doesn’t see the path /FOG/Images

      1 Reply Last reply Reply Quote 0
      • S
        szecca1 @Wayne Workman
        last edited by

        @Wayne-Workman
        “I tried setting the Fog server on several Ubuntu boxes and was unable to do so. After reviewing this case with our team, its come to my attention we can only currently support NFS shares directly to Ubuntu System. I have put in request to our development team for testing and support for FOG server.”

        Synology technical support

        I randomly came across this, has anyone ever used Synology boxes and would this even make sense? Could this be the reason why it is not working?

        1 Reply Last reply Reply Quote 0
        • S
          szecca1
          last edited by

          Just so everyone knows, I called Synology and we got it working. The problem was that on the Synology the NFS Permissions had to be changed. Squash had to be no mapping and the host IP address was changed to *. Once this was done, upload started right away.

          I want to thank everyone for your help. Really appreciate it!

          1 Reply Last reply Reply Quote 1
          • S
            szecca1
            last edited by

            After the image finished uploading, it gave an error message of
            Capture.PNG

            I am going to reboot the machine to see if the image upload took but wanted to see if anyone knows why I got this error message?

            1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman
              last edited by Wayne Workman

              Check this out:
              https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

              let us know if you need help.

              If you solve it, please report what was done to fix it.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              S 1 Reply Last reply Reply Quote 0
              • S
                szecca1
                last edited by

                Good afternoon, sorry I work in a school district and was off yesterday. I am mstill troubleshooting through that ftp issue from last week but so far FTP seems to be working fine and could be the user log in info that is incorrect. Will update further…

                1 Reply Last reply Reply Quote 0
                • S
                  szecca1 @Wayne Workman
                  last edited by

                  @Wayne-Workman When the image finishes uploading, I am getting an error FOGFTP: Failed to connect. Error undefined variable: whereArray. That error is on the admin console. The pc keeps repeating the error message error FOGFTP: Failed to connect. Error undefined variable: currentuser.

                  What could be going wrong? I thought I troubleshot FTP and thought that was working? Any thoughts?

                  1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman
                    last edited by

                    Can you get a file via FTP from a workstation ?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      szecca1 @Wayne Workman
                      last edited by

                      @Wayne-Workman Just verified that my FOG server and my Synology box has FTP access. We don’t allow FTP access from the computer due to security in our school. I had FOG working last year with just my server having FTP access so not sure why this is still giving me the same error unless after giving FTP access I have to redo the upload?

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman
                        last edited by Wayne Workman

                        @szecca1 said:

                        @Wayne-Workman Just verified that my FOG server and my Synology box has FTP access. We don’t allow FTP access from the computer due to security in our school. I had FOG working last year with just my server having FTP access so not sure why this is still giving me the same error unless after giving FTP access I have to redo the upload?

                        I’ll give you the basic rundown of how uploads work…

                        The client mounts to x.x.x.x:/images/dev via NFS.

                        The client uploads image to that directory.

                        The client then uses FTP to move image from /images/dev TO /images and in the process, it renames the image to what you specified.

                        Without FTP working at all on the clients, it’s still possible to use FOG but it’s a lot of work…

                        Basically, if you look inside /images/dev on your FOG server, you’ll see a directory in there with <MAC OF UPLOAD CLIENT>. That’s your image.

                        You basically need to move the folder to the right spot, with the right name.

                        Example:
                        [CODE]mv /images/dev/<MAC of client here> /images/<EXACT image name here>[/CODE]

                        Use the EXACT name you see on your image in here:
                        ImagePath.png

                        For above, something like this:
                        [CODE]mv /images/dev/<MAC ADDRESS> /images/EliteBookWin7BaseApril2015Test[/CODE]

                        You might ought to reset permissions after this, too:
                        [CODE]chmod -R 777 /images[/CODE]

                        You’ll have to do this for every image you upload… or you can just let computers use FTP.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        S 1 Reply Last reply Reply Quote 0
                        • Wayne WorkmanW
                          Wayne Workman
                          last edited by

                          You know, this could be just a simple FTP credentials issue.

                          The troubleshooting article covers that…

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          1 Reply Last reply Reply Quote 0
                          • S
                            szecca1 @Wayne Workman
                            last edited by

                            @Wayne-Workman So I just realized that FTP access setting on my Synology box is not turned on. So I just turned that on and started another upload of the image. Would this possibly be the issue or do you think that was only partially the reason.
                            I did check the directory and saw exactly what you said I would see. Now, /images was a mount point for my synology box. Now because FTP on my Synology box was inactive, it could not write the file it needed to move the image to the proper place. The Synology box is where all my images should be stored.

                            I am probably being very confusing and if you need me to draw out how I have it set up I definitely will. I apologize, this is new to me and I am trying to figure everything out.

                            1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              Lets just wait and see if your upload completes. Tell us what happens.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              S 2 Replies Last reply Reply Quote 0
                              • S
                                szecca1 @Wayne Workman
                                last edited by

                                @Wayne-Workman Ok, sounds good. Sorry about that and I’ll keep you posted. It may be tomorrow as I leave work at 4 but I really do appreciate your patience and assistance.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  szecca1 @Wayne Workman
                                  last edited by

                                  @Wayne-Workman Good morning. So the image finished uploading and I am currently getting this error message:
                                  IMG_20150527_101543.jpg

                                  Clearly I am using the wrong ftp log in, where would I find the correct one?

                                  1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman
                                    last edited by

                                    It’s saying that it’s trying to use fog / password for the credentials.

                                    Is that the actual password of your Linux fog user?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      szecca1 @Wayne Workman
                                      last edited by

                                      @Wayne-Workman My username and password to log on to the Linux server is administrator/ch@ng3
                                      I typed that into the storage management and I get the same error message.

                                      Wayne WorkmanW ch3iC 2 Replies Last reply Reply Quote 0
                                      • Wayne WorkmanW
                                        Wayne Workman @szecca1
                                        last edited by

                                        @szecca1 said:

                                        @Wayne-Workman My username and password to log on to the Linux server is administrator/ch@ng3
                                        I typed that into the storage management and I get the same error message.

                                        You also have to change it inside FOG Configuration -> FOG Settings -> TFTP -> TFTP_FTP credentials.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          szecca1 @Wayne Workman
                                          last edited by

                                          @Wayne-Workman Ok did that and even created an administrator account on the Synology box with the same credentials just in case and still getting the same issue.

                                          1 Reply Last reply Reply Quote 0
                                          • Wayne WorkmanW
                                            Wayne Workman
                                            last edited by

                                            It’s still trying to use “fog” as the user and “password” as the password?

                                            Try creating a fog user on the NAS box, and set the password to password.

                                            This doesn’t have to be permanent. We are simply troubleshooting.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 5
                                            • 2 / 5
                                            • First post
                                              Last post

                                            202

                                            Online

                                            12.0k

                                            Users

                                            17.3k

                                            Topics

                                            155.2k

                                            Posts
                                            Copyright © 2012-2024 FOG Project