Can't install certain printer

[2cool4me4]

Wolfbane, your response didn’t work, unfortunately.

As for the fog.log, we have:

[CODE] 1/19/2015 3:59 PM FOG::PrinterManager Printer update was request from fog tray…
1/19/2015 3:59 PM FOG::PrinterManager Management level = 1
1/19/2015 3:59 PM FOG::PrinterManager Adding new printers to host…
1/19/2015 3:59 PM FOG::PrinterManager 3 found on server side.
1/19/2015 3:59 PM FOG::PrinterManager Printer already installed MS Lab Color Printer
1/19/2015 3:59 PM FOG::PrinterManager Printer already installed MS South Lab B&W Printer
1/19/2015 3:59 PM FOG::PrinterManager Installation requested for Oberbeck Printer
1/19/2015 3:59 PM FOG::PrinterManager Printer Installed: Oberbeck Printer
1/19/2015 3:59 PM FOG::PrinterManager Setting Default Printer…
[/CODE]

EDIT: Oh, right. FOG 2816.

[Wolfbane8653]

[quote=“2cool4me4, post: 40975, member: 25120”]Wolfbane, your response didn’t work, unfortunately.[/quote]
This means that the client does not use the printer drivers that are locally installed. Verify if any typos are in there. Is windows firewall off for these machines?

[2cool4me4]

They can install other printers, so firewall probably isn’t an issue. There shouldn’t be any typos as I just copy-pasted the model and path to the INF file.

[2cool4me4]

I seem to have solved the problem by using the Konica Minolta Universal PS driver rather than the specific driver for this model. I haven’t been able to test print yet, but I think it’ll work.

[Wolfbane8653]

Interesting. Thank you for the update. Was there something different in-particular about these machines? Different OS?

[2cool4me4]

The printer simply wouldn’t install on any computer. I’m blaming the KM PP4650 PCL drivers.

[fedricklies]

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[pravinkumar]

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[2cool4me4]

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[Wayne Workman]

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