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Could Not Start Download: Operation Not Supported

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  • T
    TonyB.2871
    last edited by Dec 19, 2014, 3:00 PM

    Morning,

    In a bit of a pickle here. Our Fog server (v1.2.0 - running Ubuntu 12.04 LTS) has been chugging along nicely since I got it up and running a month or two ago. However, went to go re-image a laptop I had already imaged via this version of Fog by downloading the image to the laptop and was greeted by this:

    [QUOTE]iPXE initialising devices…done

    iPXE 1.0.0+ (3a02) – Open Source Network Boot Firmware – [url]http://ipxe.org[/url]
    Features: NFS FTP HTTP HTTPS iSCSI DNS TFTP VLAN AoE bzImage ELF MBOOT PXE PXEXT MENU

    Configuring (net0 xx:xx:xx:xx:xx:xx)… ok
    Could Not Start Download: Operation Not Supported ([url]http://ipxe.org/3c092003[/url])[/QUOTE]

    It then instantly exits the PXE boot and boots back to windows.

    Im absolutely lost as to what the problem could be since the server had no issues previous to this. Ive asked around and nobody has touched the server, so what changed is completely unknown.

    Hoping to get a solution soon so I can get the laptop in question done.

    Thanks.

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    • W
      Wolfbane8653 Developer
      last edited by Dec 19, 2014, 3:05 PM

      Could you attempt some troubleshooting? [url]http://fogproject.org/wiki/index.php/Tftp_timeout…#Other_Troubleshooting[/url]

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      • T
        TonyB.2871
        last edited by Dec 19, 2014, 3:10 PM

        [quote=“Wolfbane8653, post: 40205, member: 3362”]Could you attempt some troubleshooting? [url]http://fogproject.org/wiki/index.php/Tftp_timeout…#Other_Troubleshooting[/url][/quote]

        Coincidentally, an issue we had to work through to get the fog server to run correctly when we upgraded to 1.2.0 (way before this issue) was to add a delayed TFTP restart to the chron jobs (iirc - sorry been a while) so that the TFTP server would initialize after the NIC had initialized with its static IP.

        Option 67 in our DHCP server is set as specified. Ill give the tftp service a restart, but I’m honestly skeptical as of right now.

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        • T
          TonyB.2871
          last edited by Dec 19, 2014, 3:13 PM

          Restarted service as indicated in the link, attempted another download - no dice. Same error as before.

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          • W
            Wolfbane8653 Developer
            last edited by Dec 19, 2014, 3:14 PM

            Np. This step specifically will let you know if your tftp, firewall, and rights are correct. If this fails then it could be one of these causing your issue.
            [SIZE=4][B][FONT=sans-serif][COLOR=#000000]0.33 and 1.x.x[/COLOR][/FONT][/B][/SIZE]

            [LIST]
            []From your FOG server test out tftp
            [/LIST]
            [COLOR=#000000][FONT=monospace]tftp -v X.X.X.X -c get undionly.kpxe
            [/FONT][/COLOR]
            [LIST]
            [
            ]From a Windows PC run at the cmd prompt: ([URL=‘http://fogproject.org/wiki/index.php/Windows_TFTP’][COLOR=#0b0080]Windows TFTP[/COLOR][/URL] Service must be Installed first)
            [/LIST]
            [COLOR=#000000][FONT=monospace] tftp x.x.x.x get undionly.kpxe[/FONT][/COLOR]

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            • T
              TonyB.2871
              last edited by Dec 19, 2014, 3:20 PM

              Apologies. I did both, worked as indicated. File transferred and whatnot, so it does not appear to be an issue with either the file being missing or the TFTP server not being active.

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              • T
                TonyB.2871
                last edited by Dec 22, 2014, 1:26 PM

                Bump…

                Still need some help resolving this. To this point, nothing has changed, though I have no clue what I could change to possibly fix the issue.

                Thanks.

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                • W
                  Wolfbane8653 Developer
                  last edited by Dec 22, 2014, 1:52 PM

                  Do you see the FOG MENU?

                  Verify your DHCP options.

                  Verify your network switch settings are correct. If STP is enabled you will need to read this wiki. [url]http://fogproject.org/wiki/index.php/IPXE[/url]. If you recently changed a switch this could easily cause an issue. When in doubt pull the fog server out of your network and create a small private network for testing. Try using an un-managed switch.

                  I’m just throwing this out there but could you update to trunk. May issues have been corrected since June. If you have a trunk version please verify that you have at least r2836.

                  Video would be nice.

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                  • T
                    TonyB.2871
                    last edited by Dec 22, 2014, 3:59 PM

                    To answer your questions in order…

                    1. No fog menu. It appears that PXE is failing before it can load the FOG menu.
                    2. DHCP options are set as they should be:
                      [QUOTE]Option 66 - Boot Server Host Name: 172.20.4.252
                      Option 67 - Bootfile Name: undionly.kpxe[/QUOTE]
                    3. We do not run STP on our network.
                    4. I will try to set up a private network for the Fog server and a client but it will take some time due to the DHCP settings that won’t be passed when configuring the private network.
                    5. I am not entirely certain what you are speaking of in regards to the trunk, more specifically the version

                    Will post a video in a bit.

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                    • T
                      TonyB.2871
                      last edited by Dec 22, 2014, 4:08 PM

                      [media=youtube]he6x8hHzA78[/media]

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                      • W
                        Wolfbane8653 Developer
                        last edited by Dec 22, 2014, 4:47 PM

                        [quote=“TonyB.2871, post: 40274, member: 26980”]To answer your questions in order…
                        I am not entirely certain what you are speaking of in regards to the trunk, more specifically the version
                        [/quote]
                        [url]http://www.fogproject.org/wiki/index.php/Upgrade_to_trunk[/url]

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                        • T
                          TonyB.2871
                          last edited by Dec 22, 2014, 4:54 PM

                          Could you explain why this is necessary? What bearing does it have on the PXE issues I am having?

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                          • C
                            ch3i Moderator
                            last edited by Dec 22, 2014, 5:43 PM

                            [quote=“TonyB.2871, post: 40279, member: 26980”]Could you explain why this is necessary? What bearing does it have on the PXE issues I am having?[/quote]

                            Hi,

                            SVN versions are “stable”, in my case correct lot of problems since 1.2.

                            Regards,
                            Ch3i.

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                            • T
                              TonyB.2871
                              last edited by Dec 22, 2014, 7:36 PM

                              Just curious as we were able to image fine on 1.2.0 for quite some time up until recently. I know there was a minor network infrastructure change, but nothing that should have affected the Fog server’s functionality. Given I can access it via HTTP, TFTP, etc… and that it worked before, Im slightly confused why we need to upgrade.

                              1 Reply Last reply Reply Quote 0
                              • C
                                ch3i Moderator
                                last edited by Dec 23, 2014, 7:43 AM

                                [quote=“TonyB.2871, post: 40293, member: 26980”]Just curious as we were able to image fine on 1.2.0 for quite some time up until recently. I know there was a minor network infrastructure change, but nothing that should have affected the Fog server’s functionality. Given I can access it via HTTP, TFTP, etc… and that it worked before, Im slightly confused why we need to upgrade.[/quote]

                                Hi,

                                No new hardware ? : switchs, computers, …
                                Your server is virtual ?

                                Regards,
                                Ch3i.

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