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Network fails on compatibility test

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FOG Problems
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  • J
    Jordon Rapp
    last edited by Jun 2, 2014, 8:16 PM

    The computer that I was attempting to image got stuck in the beginning stage, saying it couldn’t be registered. So I ran a compatibility test, and it says
    [INDENT=1]Network… [ Fail ][/INDENT]
    [INDENT=1] [/INDENT]
    So I updated the kernels, and ran the check again, but to no avail. I’ve been working on this for far too long, can anyone help me?

    1.0.1 on Ubuntu 13.04

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jun 2, 2014, 8:22 PM

      what kind of nic is in the system?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • J
        Jordon Rapp
        last edited by Jun 2, 2014, 9:00 PM

        It appears to be an Intel 82567LM-3 and it’s running on a Dell Optiplex 780, which I see is on the list of trouble machines on the wiki

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        • J
          Jaymes Driver Developer
          last edited by Jun 3, 2014, 12:37 PM

          [quote=“Jordon Rapp, post: 28927, member: 24302”]It appears to be an Intel 82567LM-3 and it’s running on a Dell Optiplex 780, which I see is on the list of trouble machines on the wiki[/quote]

          Which kernel are you using? You will most likely need to use one of Tom’s All inclusive kernels that includes the drivers for your system and run the compatibility check again.

          WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

          1 Reply Last reply Reply Quote 0
          • J
            Jordon Rapp
            last edited by Jun 3, 2014, 1:00 PM

            [quote=“Jaymes Driver, post: 28991, member: 3582”]Which kernel are you using?[/quote]

            I am using the most up-to-date official kernel from the FOG Management page.

            1 Reply Last reply Reply Quote 0
            • J
              Jordon Rapp
              last edited by Jun 3, 2014, 1:20 PM

              I did download the kernel from Tom’s website, but the use of the make command escapes me.

              1 Reply Last reply Reply Quote 0
              • T
                Tom Elliott
                last edited by Jun 3, 2014, 5:04 PM

                if you downloaded the kernel from my site, you shouldn’t need to use make. it’s already built.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • J
                  Jordon Rapp
                  last edited by Jun 3, 2014, 7:23 PM

                  I ran your kernel, and I still get a fail on network

                  1 Reply Last reply Reply Quote 0
                  • J
                    Jordon Rapp
                    last edited by Jun 4, 2014, 7:33 PM

                    Nothing? I’m at a loss with this whole thing

                    1 Reply Last reply Reply Quote 0
                    • T
                      Tom Elliott
                      last edited by Jun 4, 2014, 7:35 PM

                      What is the chipset motherboard is based on

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • J
                        Jordon Rapp
                        last edited by Jun 4, 2014, 7:45 PM

                        Chipset Vendor: Intel
                        Chipset Model: Q45/Q43
                        Chipset Revision: 03

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                        • T
                          Tom Elliott
                          last edited by Jun 5, 2014, 1:25 AM

                          Can you give my latest kernel build a shot?

                          [url]https://mastacontrola.com/fogboot/kernel/bzImage[/url]
                          [url]https://mastacontrola.com/fogboot/kernel/bzImage32[/url]

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • R
                            RipAU
                            last edited by Jun 5, 2014, 2:12 AM

                            I’m having trouble with the network cards as well in the Dells

                            So far I’ve tested the Dell OptiPlex 755 and receiving errors on the console reporting over and over.

                            DHCP/BOOTP: Ignoring fragmented reply
                            DHCP/BOOTP: Reply not for us
                            DHCP/BOOTP: Ignoring fragmented reply
                            IP-Config: Reopening network devices…

                            about about 3 or 4 minutes it loads but shows the network adapter as not available and lists it as failed.

                            I have tested with the latest kernel on the kernel updates as well as the ones from your website.
                            Both have the same issues.

                            The Dell 755 is listed as a Q35 Express chip and the network adapter is listed as Intel 82566DM-2 in windows.

                            I haven’t had a chance to check any other Dell Desktop yet.

                            Cheers,

                            1 Reply Last reply Reply Quote 0
                            • J
                              Jordon Rapp
                              last edited by Jun 5, 2014, 2:08 PM

                              [quote=“Tom Elliott, post: 29283, member: 7271”]Can you give my latest kernel build a shot?

                              [url]https://mastacontrola.com/fogboot/kernel/bzImage[/url]
                              [url]https://mastacontrola.com/fogboot/kernel/bzImage32[/url][/quote]

                              This did not resolve the issue.

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                              • T
                                Tom Elliott
                                last edited by Jun 5, 2014, 2:11 PM

                                Can you provide a screen shot?

                                I can assure you, my kernels have the e1000e drivers. As a matter of fact, the one I had you try last night has nearly anything related to Intel enabled.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                • J
                                  Jordon Rapp
                                  last edited by Jun 5, 2014, 2:25 PM

                                  [quote=“Tom Elliott, post: 29331, member: 7271”]Can you provide a screen shot?[/quote]

                                  [url]http://imgur.com/3pPIfpG,9dZI68T,0SB6nVd,b9c9ZHn,pqe4p2p,hlGcwxu#0[/url]

                                  Edit for context: The first image hangs like that for a couple minutes, the the second picture hangs for a bit as well. Then it skips all the FOG info and says it can’t be registered and gives my system info. The it just attempts to inventory until I put it out of it’s misery.

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                                  • T
                                    Tom Elliott
                                    last edited by Jun 5, 2014, 2:27 PM

                                    [quote=“Jordon Rapp, post: 29338, member: 24302”][url]http://imgur.com/3pPIfpG,9dZI68T,0SB6nVd,b9c9ZHn,pqe4p2p,hlGcwxu#0[/url][/quote]

                                    Okay:

                                    What steps did you use to update the kernel?

                                    By it “sitting like this for a few minutes” is it not doing anything or does it go further, or you’re not patient enough for it?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Jordon Rapp
                                      last edited by Jun 5, 2014, 2:29 PM

                                      I downloaded the kernel, drug it to my desktop, then in terminal:
                                      [CODE]sudo mv ~/Desktop/bzImage32 /var/www/fog/service/ipxe[/CODE]

                                      I do wait for it, the rest of that album shows what happens

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                                      • J
                                        Jordon Rapp
                                        last edited by Jun 5, 2014, 2:35 PM

                                        I know it’s rare, but could the NIC be bad?

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Tom Elliott
                                          last edited by Jun 5, 2014, 2:35 PM

                                          hmmmmmm

                                          You’re running 1.0.1 right?

                                          I’ll bet the file that’s loading is bzImage, not bzImage32.

                                          [code]sudo mv /var/www/fog/service/ipxe/bzImage /var/www/fog/service/ipxe/bzImage_05JUN2014
                                          sudo mv /var/www/fog/service/ipxe/bzImage32 /var/www/fog/service/ipxe/bzImage32_05JUN2014
                                          sudo wget -O /var/www/fog/service/ipxe/bzImage --no-check-certificate https://mastacontrola.com/fogboot/kernel/bzImage
                                          sudo wget -O /var/www/fog/service/ipxe/bzImage32 --no-check-certificate https://mastacontrola.com/fogboot/kernel/bzImage32[/code]

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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