Network fails on compatibility test

[Jordon Rapp]

The computer that I was attempting to image got stuck in the beginning stage, saying it couldn’t be registered. So I ran a compatibility test, and it says
[INDENT=1]Network… [ Fail ][/INDENT]
[INDENT=1] [/INDENT]
So I updated the kernels, and ran the check again, but to no avail. I’ve been working on this for far too long, can anyone help me?

1.0.1 on Ubuntu 13.04

[Tom Elliott]

what kind of nic is in the system?

[Jordon Rapp]

It appears to be an Intel 82567LM-3 and it’s running on a Dell Optiplex 780, which I see is on the list of trouble machines on the wiki

[Jaymes Driver]

[quote=“Jordon Rapp, post: 28927, member: 24302”]It appears to be an Intel 82567LM-3 and it’s running on a Dell Optiplex 780, which I see is on the list of trouble machines on the wiki[/quote]

Which kernel are you using? You will most likely need to use one of Tom’s All inclusive kernels that includes the drivers for your system and run the compatibility check again.

[Jordon Rapp]

[quote=“Jaymes Driver, post: 28991, member: 3582”]Which kernel are you using?[/quote]

I am using the most up-to-date official kernel from the FOG Management page.

[Jordon Rapp]

I did download the kernel from Tom’s website, but the use of the make command escapes me.

[Tom Elliott]

if you downloaded the kernel from my site, you shouldn’t need to use make. it’s already built.

[Jordon Rapp]

I ran your kernel, and I still get a fail on network

[Jordon Rapp]

Nothing? I’m at a loss with this whole thing

[Tom Elliott]

What is the chipset motherboard is based on

[Jordon Rapp]

Chipset Vendor: Intel
Chipset Model: Q45/Q43
Chipset Revision: 03

[Tom Elliott]

Can you give my latest kernel build a shot?

[url]https://mastacontrola.com/fogboot/kernel/bzImage[/url]
[url]https://mastacontrola.com/fogboot/kernel/bzImage32[/url]

[RipAU]

I’m having trouble with the network cards as well in the Dells

So far I’ve tested the Dell OptiPlex 755 and receiving errors on the console reporting over and over.

DHCP/BOOTP: Ignoring fragmented reply
DHCP/BOOTP: Reply not for us
DHCP/BOOTP: Ignoring fragmented reply
IP-Config: Reopening network devices…

about about 3 or 4 minutes it loads but shows the network adapter as not available and lists it as failed.

I have tested with the latest kernel on the kernel updates as well as the ones from your website.
Both have the same issues.

The Dell 755 is listed as a Q35 Express chip and the network adapter is listed as Intel 82566DM-2 in windows.

I haven’t had a chance to check any other Dell Desktop yet.

Cheers,

[Jordon Rapp]

[quote=“Tom Elliott, post: 29283, member: 7271”]Can you give my latest kernel build a shot?

[url]https://mastacontrola.com/fogboot/kernel/bzImage[/url]
[url]https://mastacontrola.com/fogboot/kernel/bzImage32[/url][/quote]

This did not resolve the issue.

[Tom Elliott]

Can you provide a screen shot?

I can assure you, my kernels have the e1000e drivers. As a matter of fact, the one I had you try last night has nearly anything related to Intel enabled.

[Jordon Rapp]

[quote=“Tom Elliott, post: 29331, member: 7271”]Can you provide a screen shot?[/quote]

[url]http://imgur.com/3pPIfpG,9dZI68T,0SB6nVd,b9c9ZHn,pqe4p2p,hlGcwxu#0[/url]

Edit for context: The first image hangs like that for a couple minutes, the the second picture hangs for a bit as well. Then it skips all the FOG info and says it can’t be registered and gives my system info. The it just attempts to inventory until I put it out of it’s misery.

[Tom Elliott]

[quote=“Jordon Rapp, post: 29338, member: 24302”][url]http://imgur.com/3pPIfpG,9dZI68T,0SB6nVd,b9c9ZHn,pqe4p2p,hlGcwxu#0[/url][/quote]

Okay:

What steps did you use to update the kernel?

By it “sitting like this for a few minutes” is it not doing anything or does it go further, or you’re not patient enough for it?

[Jordon Rapp]

I downloaded the kernel, drug it to my desktop, then in terminal:
[CODE]sudo mv ~/Desktop/bzImage32 /var/www/fog/service/ipxe[/CODE]

I do wait for it, the rest of that album shows what happens

[Jordon Rapp]

I know it’s rare, but could the NIC be bad?

[Tom Elliott]

hmmmmmm

You’re running 1.0.1 right?

I’ll bet the file that’s loading is bzImage, not bzImage32.

[code]sudo mv /var/www/fog/service/ipxe/bzImage /var/www/fog/service/ipxe/bzImage_05JUN2014
sudo mv /var/www/fog/service/ipxe/bzImage32 /var/www/fog/service/ipxe/bzImage32_05JUN2014
sudo wget -O /var/www/fog/service/ipxe/bzImage --no-check-certificate https://mastacontrola.com/fogboot/kernel/bzImage
sudo wget -O /var/www/fog/service/ipxe/bzImage32 --no-check-certificate https://mastacontrola.com/fogboot/kernel/bzImage32[/code]