HD info not populating in log

[Tom Elliott]

@meie1kyl If you’re able to load into debug mode:

Please try:

export hd="/dev/<your_nvme_label>"
hdparm -i $hd 2>/dev/null | grep Model= || smartctl -i $hd | grep -A2 "Model Number" | awk -F ":" '/Model Number:/{gsub(/ /,""); modelno=$NF};/Serial Number:/{gsub(/ /,""); serialno=$NF};/Firmware Version:/{gsub(/ /,""); fwrev=$NF; print "model="modelno", fwrev="fwrev", serialno="serialno}'

Change <your_nvme_label> with the actual nvme label (nvme0n1 or whatever it shows up as)

What is the output?

I have a slightly sneaking suspicion that the NVME is in “RAID” mode and since it’s bios controlled, the machine never actually sees the NVME drive.

[meie1kyl]

@Tom-Elliott There are two NVME slots on these devices, only one is populated. I’m not sure if these devices are capable of software RAID or not. I’ll give your recommendation a shot.

[meie1kyl]

@Tom-Elliott EDITED- input error. Here are the results from the command you provided:

[Tom Elliott]

@meie1kyl from that, then can you just run smartctl -i /dev/nvme0n1

[meie1kyl]

@Tom-Elliott Thanks, I did get the correct info and ran smartctl -i /dev/nvme0n1 and got the following results. How do we get the server to log this info automatically? Really the only information I truly need is the SSD model number.

[Tom Elliott]

@meie1kyl I think I need you to run a bit more into the debug:

Can you run:

source /usr/share/fog/lib/funcs.sh
getHardDisk

echo $hd

Basically (just so you’re aware)

I am seeing the drive when manually forced to the NVME drive is properly getting the inventory information for that specific drive, but when the machine boots for deploy/inventory tasks it takes whatever drive is returned from the getHardDisk

So what I wanted tested first was that the command actually worked appropriately and it appears to be working at least.

Next I want to see what the system (in normal operational mode) sees as the main drive.

I don’t know where the problem is but at least it doesn’t seem to be a RAID/AHCI mode switch issue (so thank you for that), it helps paint a bigger picture with real information.

[meie1kyl]

@Tom-Elliott Sure, not a problem I didn’t realize more debug was required. The output from the requested commands are: “/dev/nvme0n1”

[Tom Elliott]

@meie1kyl Okay then can you try running doInventory and hit enter as needed?

[meie1kyl]

@Tom-Elliott there is no output when I run doInventory

[Tom Elliott]

@meie1kyl Now run:

echo $hdinfo

If that houses the right information, we should then know I need to look at the code (on the UI side) to see why its not breaking down correctly

I know it’s a process, I apologize.

We can then just run the fog.inventory shell command too.

[meie1kyl]

@Tom-Elliot I appreciate the help. No output from echo $hdinfo either

[rodluz]

@meie1kyl I may be wrong but I have a feeling you are running an old version of the inits. Can you run these commands:

source /usr/share/fog/lib/funcs.sh
echo $initversion

[meie1kyl]

@rodluz

[Tom Elliott]

@meie1kyl Indeed that is a VERY old init

[rodluz]

@meie1kyl The fix for this issue was done in August 2023 and released in init version 20231208. My guess is that you haven’t updated your FOG install since 2023, or else the init should have “auto” updated.
I recommend that you update your FOG server to the latest stable version since there have been many fixes and security updates since 2023.

[meie1kyl]

@Tom-Elliott Is there a guide for updating? I was not the person that initially set up the server unfortunately.

[meie1kyl]

We tried the following and still get the same init version after rebooting into dev mode.

1. Updated and followed instructions from here: https://wiki.fogproject.org/wiki/index.php/Upgrade_to_trunk

2. Attempted updating init and kernels using instructions found here (Debian instructions. Server is running Ubuntu) https://wiki.fogproject.org/wiki/index.php?title=Download_Current_Init's_and_Kernels_Command_Line

3. Rebooted both endpoint in dev mode and the server itself

Current version shown on the web portal:

Current init showing after all of this:

[Tom Elliott]

@meie1kyl What version of fog are you running?

When you login at the bottom right corner you should see the actually installed version of FOG.

What version is that?

I suspect you’re using a version that is explicitely tied to 20230305.

[meie1kyl]

@Tom-Elliott Version 1.5.10

[Tom Elliott]

@meie1kyl on your fog server, please login, either as root or a user who can sudo to root:

Become root user:

Then run these commands for consistency (you can change location but will need to remember to make that adjustment every time for updates.)

cd /opt
git clone https://github.com/fogproject/fogproject.git latest_fogproject

# These commands after for updates
cd /opt/latest_fogproject
git checkout dev-branch
git pull
cd bin
./installfog.sh -y

Of course make sure you have a backup but this should get you where you need to be.