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Lenovo L13 yoga 'Maybe the usb cable is bad' error when trying to register

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lenovo usb-c errors l13
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  • J
    JJ Fullmer Testers @george1421
    last edited by Dec 17, 2020, 8:12 PM

    @george1421 It does, but it requires a special proprietary dongle. We actually have one, but we can’t find it anywhere.

    Have you tried the FogApi powershell module? It's pretty cool IMHO
    https://github.com/darksidemilk/FogApi
    https://fogapi.readthedocs.io/en/latest/
    https://www.powershellgallery.com/packages/FogApi
    https://forums.fogproject.org/topic/12026/powershell-api-module

    G 1 Reply Last reply Dec 17, 2020, 8:12 PM Reply Quote 0
    • G
      george1421 Moderator @JJ Fullmer
      last edited by Dec 17, 2020, 8:12 PM

      @jj-fullmer sorry I had an update “Duh, and blind. It is missing a hardware driver. SO this last images was that from the one-off kernel or from the FOG standard kernel?”

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      J 2 Replies Last reply Dec 17, 2020, 8:16 PM Reply Quote 0
      • J
        JJ Fullmer Testers @george1421
        last edited by Dec 17, 2020, 8:16 PM

        @george1421 The one off kernel.

        Have you tried the FogApi powershell module? It's pretty cool IMHO
        https://github.com/darksidemilk/FogApi
        https://fogapi.readthedocs.io/en/latest/
        https://www.powershellgallery.com/packages/FogApi
        https://forums.fogproject.org/topic/12026/powershell-api-module

        1 Reply Last reply Reply Quote 0
        • J
          JJ Fullmer Testers @george1421
          last edited by Dec 17, 2020, 8:20 PM

          @george1421
          Here’s the 5.6.18 kernel debug messages, slightly different, but not that different.

          normal-kernel-errors.jpg

          Have you tried the FogApi powershell module? It's pretty cool IMHO
          https://github.com/darksidemilk/FogApi
          https://fogapi.readthedocs.io/en/latest/
          https://www.powershellgallery.com/packages/FogApi
          https://forums.fogproject.org/topic/12026/powershell-api-module

          J 1 Reply Last reply Dec 17, 2020, 8:24 PM Reply Quote 0
          • J
            JJ Fullmer Testers @JJ Fullmer
            last edited by Dec 17, 2020, 8:24 PM

            @george1421 I’m now trying the 4.19.146 64bit kernel from tom via the fog web gui kernel update page

            Have you tried the FogApi powershell module? It's pretty cool IMHO
            https://github.com/darksidemilk/FogApi
            https://fogapi.readthedocs.io/en/latest/
            https://www.powershellgallery.com/packages/FogApi
            https://forums.fogproject.org/topic/12026/powershell-api-module

            J 1 Reply Last reply Dec 17, 2020, 8:32 PM Reply Quote 0
            • J
              JJ Fullmer Testers @JJ Fullmer
              last edited by Dec 17, 2020, 8:32 PM

              Here is kernel 4.19.146
              This time it acted like it was going to work but never got an ip address.

              kernel4-errors.jpg

              I’m going to try something that shouldn’t work now. This laptop has a feature to do mac address pass through which I have enabled so that the usb-c ethernet can be used for imaging on different devices without needing to remove it from fog hosts. I’m going to try disabling that and I’ll use my default 5.6.18 kernel. I can’t imagine this will change anything, but might as well try everything.

              Have you tried the FogApi powershell module? It's pretty cool IMHO
              https://github.com/darksidemilk/FogApi
              https://fogapi.readthedocs.io/en/latest/
              https://www.powershellgallery.com/packages/FogApi
              https://forums.fogproject.org/topic/12026/powershell-api-module

              J G 2 Replies Last reply Dec 17, 2020, 8:38 PM Reply Quote 0
              • J
                JJ Fullmer Testers @JJ Fullmer
                last edited by Dec 17, 2020, 8:38 PM

                @george1421 I was just reviewing some internal documentation on this dongle and it looks like we’ve gone down this road once before. I have notes about a custom kernel for this adapter where the realtek driver was modified to work with the microsoft usb-c ethernet adapter. Time to search through some old posts.

                Have you tried the FogApi powershell module? It's pretty cool IMHO
                https://github.com/darksidemilk/FogApi
                https://fogapi.readthedocs.io/en/latest/
                https://www.powershellgallery.com/packages/FogApi
                https://forums.fogproject.org/topic/12026/powershell-api-module

                1 Reply Last reply Reply Quote 0
                • G
                  george1421 Moderator @JJ Fullmer
                  last edited by george1421 Dec 17, 2020, 2:56 PM Dec 17, 2020, 8:38 PM

                  @jj-fullmer Sorry I was having fun playing with the flash compiler at work.

                  Here is the updated bzImage5618RT3 with the firmware it was missing from the previous image [rtl_nic/rtl8153a-3.fw] : https://drive.google.com/file/d/1vSu5L-DAZYK7VYiJtFfCYrrqJb963cMg/view?usp=sharing

                  Here is the 5.9.3 version with the updated firmware bzImage593RT3 https://drive.google.com/file/d/1O-4tvx4DywWef75qfSxLRK9M6CoDS9pd/view?usp=sharing

                  For your case the 5.9.3 version has no advantage over 5.6.18. The 5.9.3 does have a few new network adapters and some in the 10Gb and 40Gb range. Also realtek 8125 2Gb nic.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  J 1 Reply Last reply Dec 17, 2020, 8:41 PM Reply Quote 0
                  • J
                    JJ Fullmer Testers @george1421
                    last edited by JJ Fullmer Dec 17, 2020, 2:43 PM Dec 17, 2020, 8:41 PM

                    @george1421 I found the last time we did this
                    https://forums.fogproject.org/topic/13905/issue-with-netcard-of-dock-gen2-of-lenovo-l390/22?_=1608147371899

                    I am actually imaging one of the l390’s at the moment (the l13 is the successor to the L390). But I’m pretty sure the problem is related to just the usb-c adapter. I’ll try the 2 you just made, starting with 5.9.3

                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                    https://github.com/darksidemilk/FogApi
                    https://fogapi.readthedocs.io/en/latest/
                    https://www.powershellgallery.com/packages/FogApi
                    https://forums.fogproject.org/topic/12026/powershell-api-module

                    G 1 Reply Last reply Dec 17, 2020, 8:55 PM Reply Quote 0
                    • G
                      george1421 Moderator @JJ Fullmer
                      last edited by Dec 17, 2020, 8:55 PM

                      @jj-fullmer The other thread referenced new hardware IDs. I did not change that on the updated kernels. Hopefully those numbers will be in there. I think so because the picture said it was working just couldn’t load the firmware.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      J 1 Reply Last reply Dec 17, 2020, 8:59 PM Reply Quote 0
                      • J
                        JJ Fullmer Testers @george1421
                        last edited by Dec 17, 2020, 8:59 PM

                        @george1421 So it didn’t get the the firmware load error, is says that was fine but still no ip address.

                        What’s also odd is it seemed to change the laptop’s keyboard behavior, I could no longer use Shift+PgUp/down to scroll through the output. It acted as if pgup was just up.

                        593.jpg

                        This one did load into FOS without any errors at least, just didn’t actually connect to the network. I haven’t tried messing with the mac address pass through yet.
                        Gonna give the 5618RT3 a try
                        Then I’ll try the one from a year ago if needed

                        Have you tried the FogApi powershell module? It's pretty cool IMHO
                        https://github.com/darksidemilk/FogApi
                        https://fogapi.readthedocs.io/en/latest/
                        https://www.powershellgallery.com/packages/FogApi
                        https://forums.fogproject.org/topic/12026/powershell-api-module

                        G 1 Reply Last reply Dec 17, 2020, 9:04 PM Reply Quote 0
                        • G
                          george1421 Moderator @JJ Fullmer
                          last edited by Dec 17, 2020, 9:04 PM

                          @jj-fullmer It looks like it should be working I now see the carrier detect that was missing previously without the firmware installed. Did an ip a s show an ip address?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          J 1 Reply Last reply Dec 17, 2020, 9:08 PM Reply Quote 0
                          • J
                            JJ Fullmer Testers @george1421
                            last edited by Dec 17, 2020, 9:08 PM

                            @george1421 It did not. I gave the bzImage5618RT3 a go and that one is working. The keyboard is also working as expected. So there’s something else in 5.9.3 that is causing an issue with this machine.
                            Did you change anything else other than this driver and firmware for this kernel? Would it be safe to try using this one as default for all hosts? Or is there something else in there that might cause pause?

                            Have you tried the FogApi powershell module? It's pretty cool IMHO
                            https://github.com/darksidemilk/FogApi
                            https://fogapi.readthedocs.io/en/latest/
                            https://www.powershellgallery.com/packages/FogApi
                            https://forums.fogproject.org/topic/12026/powershell-api-module

                            G 2 Replies Last reply Dec 17, 2020, 9:15 PM Reply Quote 0
                            • G
                              george1421 Moderator @JJ Fullmer
                              last edited by george1421 Dec 17, 2020, 3:16 PM Dec 17, 2020, 9:15 PM

                              @jj-fullmer said in Lenovo L13 yoga 'Maybe the usb cable is bad' error when trying to register:

                              Did you change anything else other than this driver and firmware for this kernel? Would it be safe to try using this one as default for all hosts? Or is there something else in there that might cause pause?

                              No that is the base image with the updated firmware for the realtek nics plus the updated realtek driver. Its possible that the 5.9.3 doesn’t have the patched realtek driver. I was working with 5.9.3 specifically for the realtek 8125 nic.

                              Yes it is safe to use bzImage5618RT3 kernel for everyday imaging.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 1
                              • S
                                Sebastian Roth Moderator
                                last edited by Dec 17, 2020, 9:24 PM

                                @george1421 @JJ-Fullmer Great work!!!

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • G
                                  george1421 Moderator @JJ Fullmer
                                  last edited by george1421 Dec 17, 2020, 3:43 PM Dec 17, 2020, 9:41 PM

                                  @jj-fullmer I just updated the 5.9.3 with the updated realtek driver. https://drive.google.com/file/d/1O-4tvx4DywWef75qfSxLRK9M6CoDS9pd/view?usp=sharing

                                  For documentation purposes, for 5.9.3 the 8152/8153 driver version in the mainstream kernel is 1.11.11 and the updated (patched) driver I’ve been installing from realtek is 2.13.0 dated April 2020

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  J 2 Replies Last reply Dec 17, 2020, 10:03 PM Reply Quote 0
                                  • J
                                    JJ Fullmer Testers @george1421
                                    last edited by Dec 17, 2020, 10:03 PM

                                    @george1421 I need to get this machine into production so I can’t test this right now. But I can image one of the other’s we have tomorrow and see if this kernel does the trick.

                                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                                    https://github.com/darksidemilk/FogApi
                                    https://fogapi.readthedocs.io/en/latest/
                                    https://www.powershellgallery.com/packages/FogApi
                                    https://forums.fogproject.org/topic/12026/powershell-api-module

                                    1 Reply Last reply Reply Quote 1
                                    • J
                                      JJ Fullmer Testers @george1421
                                      last edited by Dec 21, 2020, 10:58 PM

                                      @george1421 Things got crazy last week, but I have 2 of these I intend to image by Wednesday, so I should have some tests results for this before I’m away for the holiday.

                                      Have you tried the FogApi powershell module? It's pretty cool IMHO
                                      https://github.com/darksidemilk/FogApi
                                      https://fogapi.readthedocs.io/en/latest/
                                      https://www.powershellgallery.com/packages/FogApi
                                      https://forums.fogproject.org/topic/12026/powershell-api-module

                                      G 1 Reply Last reply Dec 21, 2020, 11:21 PM Reply Quote 0
                                      • G
                                        george1421 Moderator @JJ Fullmer
                                        last edited by Dec 21, 2020, 11:21 PM

                                        @jj-fullmer No worries on testing 5.9.3 since you have a working path forward. With 5.9.3 that is just a stop gap kernel until 5.10.x LTS branch is released and tested.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        J 3 Replies Last reply Dec 22, 2020, 6:39 PM Reply Quote 0
                                        • J
                                          JJ Fullmer Testers @george1421
                                          last edited by Dec 22, 2020, 6:39 PM

                                          @george1421 Well I’m doing it anyway, especially after it was so weird with the keyboard the first time, I figure it’s worth testing. I’m doing a debug test on one of these models with that usb-c adapter now

                                          Have you tried the FogApi powershell module? It's pretty cool IMHO
                                          https://github.com/darksidemilk/FogApi
                                          https://fogapi.readthedocs.io/en/latest/
                                          https://www.powershellgallery.com/packages/FogApi
                                          https://forums.fogproject.org/topic/12026/powershell-api-module

                                          1 Reply Last reply Reply Quote 0
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