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    Lenovo L13 yoga 'Maybe the usb cable is bad' error when trying to register

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    Hardware Compatibility
    lenovo usb-c errors l13
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    • george1421G
      george1421 Moderator @JJ Fullmer
      last edited by

      @jj-fullmer From a windows computer will you give me the vendor and hardware ID of that network adapter? I’ll look up to see if that driver is in the FOG kernel.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      JJ FullmerJ 1 Reply Last reply Reply Quote 0
      • JJ FullmerJ
        JJ Fullmer Testers @george1421
        last edited by

        @george1421

        Hardware IDS:

        USB\VID_17EF&PID_720C&REV_3000
        USB\VID_17EF&PID_720C
        

        Vendor, the name of the device in windows is Lenovo USB-C to Ethernet Adapter but the driver provider and the Manufacturer is listed as Realtek

        Have you tried the FogApi powershell module? It's pretty cool IMHO
        https://github.com/darksidemilk/FogApi
        https://fogapi.readthedocs.io/en/latest/
        https://www.powershellgallery.com/packages/FogApi
        https://forums.fogproject.org/topic/12026/powershell-api-module

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @JJ Fullmer
          last edited by george1421

          @jj-fullmer Ok I looked and the realtek driver has been in the linux kernel for a while (sorry just closed the page and don’t remember). That is also a very old driver in the official linux kernel. I patched a one off kernel with the updated realtek driver for the 8125 adapter.

          https://drive.google.com/file/d/1zcQvZNkick_Q4DyHKL9_X8dSXHjkN_BD/view?usp=sharing

          Download this and save as bzImage5618RT into /var/www/html/fog/service/ipxe directory. Then update the host definition to use this kernel (or just change the global kernel from bzImage to bzImage5618RT. It is the same kernel as the official FOG kernel except I’ve patched the kernel with the updated realtek drivers.

          ref: https://cateee.net/lkddb/web-lkddb/USB_RTL8152.html

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          JJ FullmerJ 1 Reply Last reply Reply Quote 2
          • JJ FullmerJ
            JJ Fullmer Testers @george1421
            last edited by

            @george1421
            Sorry for the delay, things are a bit crazy. Finally got a chance to give this a try
            Getting a different error now

            /bin/cat: /sys/class/net/enp0s20f0u2/carrier: Invalid Argument

            I queued up the host to be imaged, booted into fog, it loaded the test kernel, then gave this error like 20 times, the said it failed to get an IP via DHCP and then paused with a press enter to continue.

            Gonna try with the normal 5.6.18 kernel again.

            Have you tried the FogApi powershell module? It's pretty cool IMHO
            https://github.com/darksidemilk/FogApi
            https://fogapi.readthedocs.io/en/latest/
            https://www.powershellgallery.com/packages/FogApi
            https://forums.fogproject.org/topic/12026/powershell-api-module

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @JJ Fullmer
              last edited by

              @jj-fullmer I wonder if there is nic card firmware missing. This is telling me its now loading and talking to the network adapter, its having a problem fully communicating with it. When you have time boot into debug mode and then search /var/logs/syslog for that network adapter and see if there are any hints in there to why its not happy.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              JJ FullmerJ 2 Replies Last reply Reply Quote 1
              • JJ FullmerJ
                JJ Fullmer Testers @george1421
                last edited by JJ Fullmer

                @george1421 On it! Going to try it still using your test kernel

                Have you tried the FogApi powershell module? It's pretty cool IMHO
                https://github.com/darksidemilk/FogApi
                https://fogapi.readthedocs.io/en/latest/
                https://www.powershellgallery.com/packages/FogApi
                https://forums.fogproject.org/topic/12026/powershell-api-module

                1 Reply Last reply Reply Quote 1
                • JJ FullmerJ
                  JJ Fullmer Testers @george1421
                  last edited by

                  @george1421 First notes are it says at the start

                  ucsi_acpi USBC000:00 con1: failed to register alternate modes
                  ucsi_acpi USBC000:00 con2: failed to register alt modes

                  It didn’t get into debug mode, gonna try again with the normal kernel, and if that doesn’t go into debug then I’ll try the latest 4.x

                  Have you tried the FogApi powershell module? It's pretty cool IMHO
                  https://github.com/darksidemilk/FogApi
                  https://fogapi.readthedocs.io/en/latest/
                  https://www.powershellgallery.com/packages/FogApi
                  https://forums.fogproject.org/topic/12026/powershell-api-module

                  JJ FullmerJ 1 Reply Last reply Reply Quote 0
                  • JJ FullmerJ
                    JJ Fullmer Testers @JJ Fullmer
                    last edited by

                    Photo of the output when attempting debug with test kernel
                    20201217_124611.jpg

                    Photo of output when attempting normal deploy task with test kernel
                    nondebug.jpg

                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                    https://github.com/darksidemilk/FogApi
                    https://fogapi.readthedocs.io/en/latest/
                    https://www.powershellgallery.com/packages/FogApi
                    https://forums.fogproject.org/topic/12026/powershell-api-module

                    JJ FullmerJ 1 Reply Last reply Reply Quote 0
                    • JJ FullmerJ
                      JJ Fullmer Testers @JJ Fullmer
                      last edited by

                      Actually, when I hit enter to continue it did boot into the FOS debug console

                      Have you tried the FogApi powershell module? It's pretty cool IMHO
                      https://github.com/darksidemilk/FogApi
                      https://fogapi.readthedocs.io/en/latest/
                      https://www.powershellgallery.com/packages/FogApi
                      https://forums.fogproject.org/topic/12026/powershell-api-module

                      JJ FullmerJ 1 Reply Last reply Reply Quote 0
                      • JJ FullmerJ
                        JJ Fullmer Testers @JJ Fullmer
                        last edited by

                        @george1421
                        There wasn’t a /var/log/syslog in the debug console, I did cat /var/log/messages as that was there and the most interesting bit was at the bottom, it’s a bit much to type out manually at the moment.

                        I took photos at the sections where I saw warnings earlier warnings.jpg

                        final warnings.jpg

                        Have you tried the FogApi powershell module? It's pretty cool IMHO
                        https://github.com/darksidemilk/FogApi
                        https://fogapi.readthedocs.io/en/latest/
                        https://www.powershellgallery.com/packages/FogApi
                        https://forums.fogproject.org/topic/12026/powershell-api-module

                        george1421G 1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator @JJ Fullmer
                          last edited by george1421

                          @jj-fullmer Interesting that this computer has an intel ethernet nic in it.

                          Duh, and blind. It is missing a hardware driver. SO this last images was that from the one-off kernel or from the FOG standard kernel?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          JJ FullmerJ 1 Reply Last reply Reply Quote 0
                          • JJ FullmerJ
                            JJ Fullmer Testers @george1421
                            last edited by

                            @george1421 It does, but it requires a special proprietary dongle. We actually have one, but we can’t find it anywhere.

                            Have you tried the FogApi powershell module? It's pretty cool IMHO
                            https://github.com/darksidemilk/FogApi
                            https://fogapi.readthedocs.io/en/latest/
                            https://www.powershellgallery.com/packages/FogApi
                            https://forums.fogproject.org/topic/12026/powershell-api-module

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @JJ Fullmer
                              last edited by

                              @jj-fullmer sorry I had an update “Duh, and blind. It is missing a hardware driver. SO this last images was that from the one-off kernel or from the FOG standard kernel?”

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              JJ FullmerJ 2 Replies Last reply Reply Quote 0
                              • JJ FullmerJ
                                JJ Fullmer Testers @george1421
                                last edited by

                                @george1421 The one off kernel.

                                Have you tried the FogApi powershell module? It's pretty cool IMHO
                                https://github.com/darksidemilk/FogApi
                                https://fogapi.readthedocs.io/en/latest/
                                https://www.powershellgallery.com/packages/FogApi
                                https://forums.fogproject.org/topic/12026/powershell-api-module

                                1 Reply Last reply Reply Quote 0
                                • JJ FullmerJ
                                  JJ Fullmer Testers @george1421
                                  last edited by

                                  @george1421
                                  Here’s the 5.6.18 kernel debug messages, slightly different, but not that different.

                                  normal-kernel-errors.jpg

                                  Have you tried the FogApi powershell module? It's pretty cool IMHO
                                  https://github.com/darksidemilk/FogApi
                                  https://fogapi.readthedocs.io/en/latest/
                                  https://www.powershellgallery.com/packages/FogApi
                                  https://forums.fogproject.org/topic/12026/powershell-api-module

                                  JJ FullmerJ 1 Reply Last reply Reply Quote 0
                                  • JJ FullmerJ
                                    JJ Fullmer Testers @JJ Fullmer
                                    last edited by

                                    @george1421 I’m now trying the 4.19.146 64bit kernel from tom via the fog web gui kernel update page

                                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                                    https://github.com/darksidemilk/FogApi
                                    https://fogapi.readthedocs.io/en/latest/
                                    https://www.powershellgallery.com/packages/FogApi
                                    https://forums.fogproject.org/topic/12026/powershell-api-module

                                    JJ FullmerJ 1 Reply Last reply Reply Quote 0
                                    • JJ FullmerJ
                                      JJ Fullmer Testers @JJ Fullmer
                                      last edited by

                                      Here is kernel 4.19.146
                                      This time it acted like it was going to work but never got an ip address.

                                      kernel4-errors.jpg

                                      I’m going to try something that shouldn’t work now. This laptop has a feature to do mac address pass through which I have enabled so that the usb-c ethernet can be used for imaging on different devices without needing to remove it from fog hosts. I’m going to try disabling that and I’ll use my default 5.6.18 kernel. I can’t imagine this will change anything, but might as well try everything.

                                      Have you tried the FogApi powershell module? It's pretty cool IMHO
                                      https://github.com/darksidemilk/FogApi
                                      https://fogapi.readthedocs.io/en/latest/
                                      https://www.powershellgallery.com/packages/FogApi
                                      https://forums.fogproject.org/topic/12026/powershell-api-module

                                      JJ FullmerJ george1421G 2 Replies Last reply Reply Quote 0
                                      • JJ FullmerJ
                                        JJ Fullmer Testers @JJ Fullmer
                                        last edited by

                                        @george1421 I was just reviewing some internal documentation on this dongle and it looks like we’ve gone down this road once before. I have notes about a custom kernel for this adapter where the realtek driver was modified to work with the microsoft usb-c ethernet adapter. Time to search through some old posts.

                                        Have you tried the FogApi powershell module? It's pretty cool IMHO
                                        https://github.com/darksidemilk/FogApi
                                        https://fogapi.readthedocs.io/en/latest/
                                        https://www.powershellgallery.com/packages/FogApi
                                        https://forums.fogproject.org/topic/12026/powershell-api-module

                                        1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @JJ Fullmer
                                          last edited by george1421

                                          @jj-fullmer Sorry I was having fun playing with the flash compiler at work.

                                          Here is the updated bzImage5618RT3 with the firmware it was missing from the previous image [rtl_nic/rtl8153a-3.fw] : https://drive.google.com/file/d/1vSu5L-DAZYK7VYiJtFfCYrrqJb963cMg/view?usp=sharing

                                          Here is the 5.9.3 version with the updated firmware bzImage593RT3 https://drive.google.com/file/d/1O-4tvx4DywWef75qfSxLRK9M6CoDS9pd/view?usp=sharing

                                          For your case the 5.9.3 version has no advantage over 5.6.18. The 5.9.3 does have a few new network adapters and some in the 10Gb and 40Gb range. Also realtek 8125 2Gb nic.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          JJ FullmerJ 1 Reply Last reply Reply Quote 0
                                          • JJ FullmerJ
                                            JJ Fullmer Testers @george1421
                                            last edited by JJ Fullmer

                                            @george1421 I found the last time we did this
                                            https://forums.fogproject.org/topic/13905/issue-with-netcard-of-dock-gen2-of-lenovo-l390/22?_=1608147371899

                                            I am actually imaging one of the l390’s at the moment (the l13 is the successor to the L390). But I’m pretty sure the problem is related to just the usb-c adapter. I’ll try the 2 you just made, starting with 5.9.3

                                            Have you tried the FogApi powershell module? It's pretty cool IMHO
                                            https://github.com/darksidemilk/FogApi
                                            https://fogapi.readthedocs.io/en/latest/
                                            https://www.powershellgallery.com/packages/FogApi
                                            https://forums.fogproject.org/topic/12026/powershell-api-module

                                            george1421G 1 Reply Last reply Reply Quote 0
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