Inventory Report is blank, host list contains hundreds of entries with full inventory

Sebastian Roth

@Rivybeast If you don’t get any hints in the apache error logs then check php-fpm logs as well. There must be something that can point us the right way…

Rivybeast

The php-fpm log is error free. There are occasional errors in the Apache error.log. The timestamp on these do not seem to correspond with any report I’m requesting. Client 10.0.7.38 is my workstation that is using the Web GUI:

[Thu Jul 11 15:00:28.868410 2019] [proxy_fcgi:error] [pid 25266] [client 10.0.7.38:61230] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2893
[Thu Jul 11 15:20:38.532445 2019] [proxy_fcgi:error] [pid 1451] [client 10.0.7.38:61542] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2699
[Thu Jul 11 15:24:01.925224 2019] [proxy_fcgi:error] [pid 4041] [client 10.0.7.38:61599] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2699
[Thu Jul 11 15:55:41.423972 2019] [proxy_fcgi:error] [pid 2184] [client 10.0.7.38:62306] AH01071: Got error 'PHP message: PHP Warning:  Illegal offset type in /var/www/html/fog/lib/fog/fogmanagercontroller.class.php on line 296\n', referer: http://10.0.0.29/fog/management/index.php?node=host&sub=edit&id=2888

Sebastian Roth

@Rivybeast If you get a blank page there should be an error logged somewere. Which Linux OS and version do you have?

Tom Elliott

@Sebastian-Roth Typically it would be found in /var/log/php-fpm/www-error.log

Rivybeast

I am currently using Ubuntu 16.04.5 LTS. All packages are updated to the latest available.

Tom Elliott

What’s the output of mysql statement:

select * from fog.inventory \G

Tom Elliott

@Sebastian-Roth From the sounds of things, “Blank Page” is not quite what it seems in this scenario.

The Page itself is loading perfectly fine. The “Headers” are displaying, then disappearing. This is likely because there’s no inventory data to print to the screen.

Rivybeast

The command select * from fog.inventory \G produces a huge output. I will truncate it to the last two entries here:

...

*************************** 368. row ***************************
           iID: 2521
       iHostID: 2526
  iPrimaryUser:
     iOtherTag:
    iOtherTag1:
   iCreateDate: 2019-06-28 08:16:54
   iDeleteDate: 0000-00-00 00:00:00
       iSysman: [REDACTED]
   iSysproduct: [REDACTED]
   iSysversion: [REDACTED]
    iSysserial: [REDACTED]
      iSystype: Type: Desktop
  iBiosversion: 0418
   iBiosvendor: American Megatrends Inc.
     iBiosdate: 09/13/2018
        iMbman: ASUSTeK COMPUTER INC.
iMbproductname: PRIME H310M-E R2.0
    iMbversion: Rev X.0x
     iMbserial: [REDACTED]
      iMbasset: Default string
       iCpuman: Intel(R) Corporation
   iCpuversion: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
   iCpucurrent: Current Speed: 3700 MHz
       iCpumax: Max Speed: 8300 MHz
          iMem: MemTotal: 16260864 kB
      iHdmodel: ST500DM009-2DM14C
   iHdfirmware: CC46
     iHdserial: [REDACTED]
      iCaseman: Default string
      iCasever: Default string
   iCaseserial: Default string
    iCaseasset: Default string
   iSystemUUID: [REDACTED]
*************************** 369. row ***************************
           iID: 2520
       iHostID: 2525
  iPrimaryUser:
     iOtherTag:
    iOtherTag1:
   iCreateDate: 2019-06-28 08:15:47
   iDeleteDate: 0000-00-00 00:00:00
       iSysman: [REDACTED]
   iSysproduct: [REDACTED]
   iSysversion: [REDACTED]
    iSysserial: [REDACTED]
      iSystype: Type: Desktop
  iBiosversion: 0418
   iBiosvendor: American Megatrends Inc.
     iBiosdate: 09/13/2018
        iMbman: ASUSTeK COMPUTER INC.
iMbproductname: PRIME H310M-E R2.0
    iMbversion: Rev X.0x
     iMbserial: [REDACTED]
      iMbasset: Default string
       iCpuman: Intel(R) Corporation
   iCpuversion: Intel(R) Pentium(R) Gold G5400 CPU @ 3.70GHz
   iCpucurrent: Current Speed: 3700 MHz
       iCpumax: Max Speed: 8300 MHz
          iMem: MemTotal: 16260756 kB
      iHdmodel: ST500DM009-2DM14C
   iHdfirmware: CC46
     iHdserial: [REDACTED]
      iCaseman: Default string
      iCasever: Default string
   iCaseserial: Default string
    iCaseasset: Default string
   iSystemUUID: [REDACTED]
369 rows in set (0.01 sec)

Tom Elliott

@Rivybeast What about:

SELECT hostName,iHostID FROM fog.inventory LEFT OUTER JOIN hosts ON inventory.iHostID=hosts.hostID;

Likely will be huge again.

Rivybeast

That’s a lotta MACs…

+--------------+---------+
| hostName     | iHostID |
+--------------+---------+
| 049226ce0f75 |    2525 |
| 049226ce1345 |    2526 |
| 049226cded3c |    2527 |
| 049226cdee51 |    2528 |
| 049226ce0e58 |    2529 |
| 049226ce0ebb |    2530 |
| 049226ce0f47 |    2531 |
| 049226ce1317 |    2532 |
| 049226ce0927 |    2533 |
| 049226ce0e5e |    2534 |
| 049226ce0eb7 |    2535 |
| 049226ce0f63 |    2536 |
| 049226ce12d0 |    2537 |
| 049226ce0f18 |    2538 |
| 049226ce09f2 |    2539 |
| 049226ce0bc1 |    2540 |
| 049226cdee73 |    2541 |
| 049226ce0f39 |    2542 |
| 049226cdee75 |    2543 |
| 049226cded42 |    2544 |
| 049226ce1367 |    2545 |
| 049226cdee40 |    2546 |
| 049226ce0f71 |    2547 |
| 049226ce0f8d |    2548 |
| 049226ce0ef1 |    2549 |
| 049226ce0c02 |    2550 |
| 049226ce1355 |    2551 |
| 049226ce0e6d |    2552 |
| 049226ce1461 |    2553 |
| 049226cdee65 |    2554 |
| 049226ce0f36 |    2555 |
| 049226ce1220 |    2556 |
| 049226cdee70 |    2557 |
| 049226ce0a35 |    2558 |
| 049226cdee9f |    2559 |
| 049226ce12b7 |    2560 |
| 049226cdee57 |    2561 |
| 049226ce09e5 |    2562 |
| 049226ce0f3d |    2563 |
| 049226cdee61 |    2564 |
| 049226ce14d1 |    2565 |
| 049226cdee9a |    2566 |
| 049226cded84 |    2567 |
| 049226cdeddb |    2568 |
| 049226cdeda5 |    2569 |
| 049226cdee78 |    2570 |
| 049226ce130e |    2571 |
| 049226cdedbb |    2572 |
| 049226ce1356 |    2573 |
| 4cedfbcbf1e2 |    2574 |
| 049226ce0f44 |    2575 |
| 049226ce0f7e |    2576 |
| 0c9d92cc3ee6 |    2577 |
| 049226ce151a |    2578 |
| 049226ce0fe1 |    2579 |
| 049226ce1005 |    2580 |
| 049226cdee43 |    2581 |
| 049226ce0ffd |    2582 |
| 049226ce0ff5 |    2583 |
| 4cedfbcbe93c |    2584 |
| 049226ce0d7b |    2585 |
| 049226cded00 |    2586 |
| 049226ce0fdd |    2587 |
| 049226ce0dd1 |    2588 |
| 049226ce0f38 |    2589 |
| 049226cdf5eb |    2590 |
| 049226cdee6d |    2591 |
| 049226ce1327 |    2592 |
| 049226ce0f8b |    2593 |
| 049226ce0feb |    2594 |
| 4cedfbcbf6b2 |    2595 |
| 049226ce132d |    2596 |
| 0c9d92cc4895 |    2597 |
| 049226ce0fe7 |    2598 |
| 049226ce0fa4 |    2599 |
| 049226cdf5e3 |    2600 |
| 049226ce0e1a |    2601 |
| 049226ce0a2f |    2602 |
| 049226cdedfc |    2603 |
| 0c9d92ca7561 |    2604 |
| 049226cdf5d9 |    2605 |
| 049226cded5b |    2606 |
| 049226cdee35 |    2607 |
| 049226ce0ff1 |    2608 |
| 049226ce0e85 |    2609 |
| 049226ce0fdf |    2610 |
| 049226cdee6f |    2611 |
| 049226cded1e |    2612 |
| 049226ce0f1d |    2613 |
| 049226ce0e8a |    2614 |
| 049226ce0f97 |    2615 |
| 049226cdee5e |    2616 |
| 049226cdee02 |    2617 |
| 049226cdee04 |    2618 |
| 049226ce0fd7 |    2619 |
| 049226ce136f |    2620 |
| 049226ce1340 |    2621 |
| 049226ce1373 |    2622 |
| 04d4c4061f35 |    2623 |
| 04d4c4061eeb |    2624 |
| 04d4c4061f24 |    2625 |
| 04d4c4061f57 |    2626 |
| 04d4c4061f18 |    2627 |
| 04d4c4061f28 |    2628 |
| 04d4c4061f1e |    2629 |
| 04d4c4061e28 |    2630 |
| 04d4c4061d6f |    2631 |
| 04d4c4061ea8 |    2632 |
| 049226cdee0c |    2633 |
| 049226cded99 |    2634 |
| 049226cdecf4 |    2635 |
| 049226ce133a |    2636 |
| 049226cded09 |    2637 |
| 049226ce136a |    2638 |
| 049226ce133d |    2639 |
| 049226ce1338 |    2640 |
| 049226ce142f |    2641 |
| 049226ce1508 |    2642 |
| 049226ce0ff9 |    2643 |
| 049226cdee76 |    2644 |
| 049226ce0fea |    2645 |
| 049226ce0f9a |    2646 |
| 049226ce0c8b |    2647 |
| 049226ce0f9b |    2648 |
| 049226cded54 |    2650 |
| 049226cdf5e7 |    2651 |
| 0c9d92cc48e6 |    2652 |
| 049226cdeea2 |    2653 |
| 4cedfbcbf1d0 |    2654 |
| 049226ce0f68 |    2655 |
| 049226ce100d |    2656 |
| 049226ce0fc1 |    2657 |
| 049226ce0f9d |    2658 |
| 0c9d92cc4959 |    2659 |
| 049226ce0f96 |    2660 |
| 0c9d92cc3ee5 |    2661 |
| 049226ce134b |    2662 |
| 049226ce0e87 |    2663 |
| 049226cdee56 |    2664 |
| 4cedfbcbf6cd |    2665 |
| 049226ce0e80 |    2666 |
| 049226ce131f |    2667 |
| 049226ce134c |    2668 |
| 0c9d92cc499d |    2669 |
| 049226ce0afe |    2670 |
| 049226cdee9d |    2671 |
| 049226ce0e8b |    2672 |
| 4cedfbcbf6ce |    2673 |
| 049226cdee86 |    2674 |
| 049226cdecf8 |    2675 |
| 4cedfbcbf6cc |    2676 |
| 049226cdeda3 |    2677 |
| 049226ce0e54 |    2678 |
| 049226ce0e92 |    2679 |
| 049226cdecf1 |    2680 |
| 049226ce0923 |    2681 |
| 049226ce0f58 |    2682 |
| 049226cdf5d8 |    2683 |
| 049226ce1368 |    2684 |
| 049226cded9c |    2685 |
| 0c9d92cc4a0e |    2686 |
| 049226ce0eae |    2687 |
| 049226ce0e86 |    2688 |
| 049226cdeeac |    2689 |
| 049226cdee6c |    2690 |
| 049226ce1349 |    2691 |
| 049226ce0e7a |    2692 |
| 049226ce0e53 |    2693 |
| 049226ce134d |    2694 |
| 049226cdee2f |    2695 |
| 049226ce1362 |    2696 |
| 049226cded98 |    2697 |
| 049226ce1361 |    2698 |
| 049226cdee18 |    2700 |
| 049226cdee84 |    2701 |
| 049226ce1359 |    2702 |
| 049226cdee9c |    2703 |
| 049226cdee8b |    2704 |
| 049226cdee99 |    2705 |
| 049226ce0ebd |    2706 |
| 049226ce0a30 |    2707 |
| 049226ce09cf |    2708 |
| 4cedfbcbe881 |    2709 |
| 049226ce0eaf |    2710 |
| 0c9d92cc48fa |    2711 |
| 049226ce0a2b |    2713 |
| 049226ce0eab |    2714 |
| 4cedfbcbf6c8 |    2715 |
| 049226ce0a32 |    2716 |
| 049226ce0ffb |    2717 |
| 049226cdee7b |    2718 |
| 049226ce0dc2 |    2719 |
| 049226cdeea3 |    2720 |
| 049226ce0a0a |    2721 |
| 049226ce1352 |    2722 |
| 049226cdee88 |    2723 |
| 049226cdee92 |    2724 |
| 049226ce135b |    2725 |
| 049226cdee90 |    2726 |
| 049226cdee62 |    2727 |
| 049226ce0f3b |    2728 |
| 049226ce131e |    2729 |
| 049226cdee6e |    2730 |
| 049226cdee7f |    2731 |
| 049226ce1323 |    2732 |
| 049226cdee68 |    2733 |
| 049226ce0f73 |    2734 |
| 049226cdeddc |    2735 |
| 049226cded08 |    2736 |
| 049226ce0a3c |    2737 |
| 049226ce0f78 |    2738 |
| 049226ce0f95 |    2739 |
| 049226ce0a27 |    2740 |
| 049226cdee71 |    2741 |
| 049226ce0fe4 |    2742 |
| 049226ce0f7c |    2743 |
| 049226ce131c |    2744 |
| 049226cded3f |    2745 |
| 049226ce0b79 |    2746 |
| 049226ce0eee |    2747 |
| 049226ce0c10 |    2748 |
| 049226ce0fef |    2749 |
| 0c9d92cc4943 |    2750 |
| 049226ce0f7b |    2751 |
| 049226ce0ff2 |    2752 |
| 049226ce0f3f |    2753 |
| 049226ce0f70 |    2754 |
| 049226cdee03 |    2755 |
| 049226cdee59 |    2757 |
| 049226cdecef |    2758 |
| 049226cded0e |    2759 |
| 049226cdee41 |    2760 |
| 049226cdedd1 |    2761 |
| 049226ce13a4 |    2762 |
| 049226ce0e67 |    2763 |
| 049226ce0e49 |    2764 |
| 049226ce0e23 |    2765 |
| 049226ce0e94 |    2766 |
| 049226ce0f2e |    2767 |
| 049226ce0f40 |    2768 |
| 049226ce0efc |    2769 |
| 4cedfbcbf6e2 |    2770 |
| 049226ce1313 |    2772 |
| 0c9d92ca7508 |    2773 |
| 049226ce0e8c |    2774 |
| 0c9d92ca7570 |    2775 |
| 049226cded9f |    2776 |
| 049226ce0f3c |    2777 |
| 049226ce0a22 |    2778 |
| 049226ce0c91 |    2779 |
| 049226ce0e93 |    2780 |
| 049226ce0b4f |    2781 |
| 049226ce0f4a |    2782 |
| 049226ce09e0 |    2783 |
| 049226ce0a59 |    2784 |
| 049226cdee53 |    2785 |
| 049226cded30 |    2786 |
| 049226ce0f3a |    2787 |
| 049226ce1004 |    2788 |
| 049226ce0e62 |    2789 |
| 4cedfbcbf6df |    2790 |
| 049226ce0e59 |    2791 |
| 049226ce0e8f |    2792 |
| 049226ce0f37 |    2793 |
| 04d4c4ac878a |    2794 |
| 04d4c4ac8ef3 |    2795 |
| 049226cdee4f |    2796 |
| 04d4c4ac8705 |    2797 |
| 04d4c4ac9258 |    2798 |
| 04d4c4ac92a7 |    2799 |
| 04d4c4ac865f |    2800 |
| 04d4c4ac8784 |    2801 |
| 049226cded97 |    2802 |
| 049226cded96 |    2803 |
| 049226cdeda4 |    2804 |
| 049226ce136d |    2805 |
| 049226cdedff |    2806 |
| 049226ce0ff6 |    2807 |
| 0c9d92cc4a0c |    2808 |
| 049226ce0f41 |    2809 |
| 0c9d92cc4a1b |    2810 |
| 0c9d92cc4a20 |    2811 |
| 0c9d92ca7587 |    2812 |
| 049226ce1180 |    2813 |
| 0c9d92cc496e |    2814 |
| 0c9d92cc4a16 |    2815 |
| 0c9d92cc4972 |    2816 |
| 049226ce14c4 |    2817 |
| 049226ce0cd7 |    2818 |
| 0c9d92ca8147 |    2819 |
| 049226ce0ff7 |    2820 |
| 049226ce0e8e |    2821 |
| 4cedfbcbf6cb |    2822 |
| 049226ce0e88 |    2823 |
| 4cedfbcbf6cf |    2824 |
| 049226ce0a91 |    2825 |
| 049226ce0b22 |    2826 |
| 049226ce14c3 |    2827 |
| 049226ce124c |    2828 |
| 049226cded0b |    2830 |
| 049226cded13 |    2831 |
| 049226cdee0a |    2832 |
| 049226cdee12 |    2833 |
| 049226ce13b1 |    2834 |
| 049226cdedc7 |    2835 |
| 049226cded40 |    2836 |
| 4cedfbcbf206 |    2837 |
| 0492264e4e0e |    2838 |
| 049226ce0eac |    2839 |
| 049226cded90 |    2840 |
| 049226cdf5e8 |    2841 |
| 049226cded3e |    2842 |
| 049226ce151d |    2843 |
| 049226cdee69 |    2844 |
| 049226cdee2e |    2845 |
| 049226cdee37 |    2846 |
| 0c9d92cac84b |    2847 |
| 049226cf4a89 |    2848 |
| 049226cdf5f3 |    2849 |
| 0c9d92cc4956 |    2850 |
| 049226cdee52 |    2851 |
| 0c9d92ca874f |    2852 |
| 0c9d92cc48d1 |    2853 |
| 0c9d92ca71d4 |    2854 |
| 049226cdee5f |    2855 |
| 049226cdee55 |    2856 |
| 049226cdee64 |    2857 |
| 049226cdf5f4 |    2858 |
| 049226ce1105 |    2859 |
| 049226cdf5d7 |    2860 |
| 049226cdf5e9 |    2861 |
| 049226cdee58 |    2862 |
| 049226ce1343 |    2863 |
| 049226cdeeab |    2864 |
| 049226cded5a |    2865 |
| 049226cdeea9 |    2866 |
| 049226cded49 |    2867 |
| 0492265c861b |    2868 |
| 0492265c8580 |    2869 |
| 0492265c856e |    2870 |
| 0492265c856d |    2871 |
| 0492265c85ed |    2872 |
| 0492265c8592 |    2873 |
| 0492265c857f |    2874 |
| 0492265c8518 |    2875 |
| 6c2b59e3a0e6 |    2876 |
| 04d4c4ac88d8 |    2877 |
| 049226cded57 |    2878 |
| 6c2b59e25f6c |    2879 |
| 0492265d6ba0 |    2880 |
| 6c2b59e28178 |    2881 |
| 04d4c4061e70 |    2882 |
| 04d4c4061f06 |    2883 |
| 04d4c4061f5b |    2884 |
| 04d4c4061f45 |    2885 |
| 04d4c4061f66 |    2886 |
| 04d4c4061e4b |    2887 |
| 04d4c4061e20 |    2888 |
| 04d4c4061f65 |    2889 |
| 04d4c4061f37 |    2890 |
| 04d4c4061f5d |    2891 |
| 049226ce1339 |    2892 |
| 049226cded43 |    2893 |
| 049226ce0eb0 |    2894 |
| 049226ce1380 |    2895 |
| 04d4c4ac9255 |    2896 |
| 049226ce132f |    2897 |
| 049226ce1308 |    2898 |
| 049226cdee0b |    2899 |
+--------------+---------+
369 rows in set (0.00 sec)

Sebastian Roth

@Rivybeast Just wondering, are all your hosts named that way? As you see in the query it’s not the MAC address but the hostname that we query from the DB. While it’s totally fine to have them named like that and FOG actually does this if you register machines through the iPXE boot menu I still wonder if this is really what you know you have in the database?!

Rivybeast

All the machines are registered and inventoried through the iPXE boot menu. They are automatically named that way, and I really don’t mind as it allows me to keep track of them via MAC address.

Rivybeast

Just for a test, I built a new server. I installed Ubuntu 18.04, updated and patched to the latest. I then installed and configured FOG 1.5.7.

I connected a sample laptop I have laying around, PXE booted and performed a quick registration and inventory. The laptop now shows up under Hosts. I can select the new host and click on Inventory and it shows all the information.

When I go to Reports and select Inventory Report, again there is a blank page. No data shows up.

I now firmly believe that either I’m doing something very wrong, or there is a bug in the reports.

Sebastian Roth

@Rivybeast said in Inventory Report is blank, host list contains hundreds of entries with full inventory:

When I go to Reports and select Inventory Report, again there is a blank page. No data shows up.

Ahhhhhh, I might have misunderstood this over and over again. The term “blank page” is usually used when people get a complete white page in the browser and this indicates that usually a PHP error has happened. So we kept asking and looking for that error. Now that you phrase is this way “No data shows up” I can imagine you did not really mean a complete blank page but just no entries being shown, right?!?!

Rivybeast

Yep. I apologize. The entire page is not blank, just that it doesn’t show any data:

Inventory Report.png

Sebastian Roth

@Rivybeast I’ll take a look at this soon!

Sebastian Roth

Moved this topic to bug reports as this is definitely something we messed up in the code when @Fernando-Gietz added the filter option to the reports.

@Rivybeast I am working on this and have pushed a first fix of the “Inventory Report”. If you are keen to give it a try you can simply download the latest file from github and put that into /var/www/html/fog/lib/reports/ on your FOG server (probably best to rename the existing file - e.g. to inventory_report.report.bak - so you can switch back to that easily just in case.

I’ll work on the other reports as well before I merge the whole lot back into dev-branch.

Raymond Bell

@Sebastian-Roth Yes replacing this file has fixed the issue.

@Sebastian-Roth said in Inventory Report is blank, host list contains hundreds of entries with full inventory:

Moved this topic to bug reports as this is definitely something we messed up in the code when @Fernando-Gietz added the filter option to the reports.

@Rivybeast I am working on this and have pushed a first fix of the “Inventory Report”. If you are keen to give it a try you can simply download the latest file from github and put that into /var/www/html/fog/lib/reports/ on your FOG server (probably best to rename the existing file - e.g. to inventory_report.report.bak - so you can switch back to that easily just in case.

I’ll work on the other reports as well before I merge the whole lot back into dev-branch.

Rivybeast

I downloaded the updated inventory_report.report.php and now the Inventory Report works properly as far as I can tell. I was able to generate a .CSV file without issue. I will keep testing the report functionality as my inventory builds back up (I started a new database).

Sebastian Roth

@Rivybeast @Raymond-Bell Thanks for testing and letting me know! I will work on fixing the other reports and merge this into dev-branch in the next weeks.

Inventory Report is blank, host list contains hundreds of entries with full inventory

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