@ReinierG said in W10 Error when capturing image (ACPI Bios Error):

Hey,

I’m trying to capture an image on a Surface Go 2. The process starts off well, but when it reaches 6.79%, the speed drops significantly, and I encounter the following error message:

ACPI BIOS Error (bug): Could not resolve symbol [\Tz.TZ00], ZE_NOT_FOUND (20230628/psargs-332) ACPI Error: Aborting method \_SB.PC10.LPCB.ECO._Q14 due to previous error (AE_NOT_FOUND) (20230628/psargs-529)

What can I try to fix this issue? The machine hasn’t been sysprepped, but I also haven’t fully installed the OS yet, so that shouldn’t be necessary. The current installation is at the keyboard/language selection screen. Also stopping and resending the task did not fix this issue.

Thanks in advance!

I tried capturing the image on an HP ProBook G7, and it worked fine. Online, I found some information suggesting that this error might be related to a firmware issue. Could that be the case?

@ReinierG said in Boot Menu: rEFInd Initializes Too Quickly:

@Tom-Elliott said in Boot Menu: rEFInd Initializes Too Quickly:

Pxe Menu Timeout

Hey @Tom-Elliott ,

No, the issue is not that we don’t see a menu. When we start netboot and the main FOG menu opens (where we can deploy an image and access other options), it automatically exits after 3-5 seconds and proceeds to rEFInd, which is not correct.

I allready see the setting, can i just set the timeout as high as i want without issue’s?

Hey @Tom-Elliott
I tried the powercfg command and that fixed the issue, i think the device was not shutdown fully, we got it working again.
Thanks!