Posts made by johnomaz

Here is a video of what I’m seeing:
https://youtu.be/I8iyfXtuFPI

When you do a search for a printer, it will show as \\\\server\\share\\file.inf but if you go to any printer details or list all printers and then sort from the list, it shows as \\server\share\file.inf. I am no longer able to deploy printers on any computer I’ve tried running Windows 7 64bit or Windows 10 64bit. I was running a build about a month old two days ago and it worked fine, but after updating to 5020, then to 5030 and now on 5044, I cannot deploy printers. I’m on Fedora 22 and SVN 5044

With the legacy client, I get this:

 10/22/2015 12:45 PM FOG::PrinterManager Printer update was request from fog tray...
 10/22/2015 12:45 PM FOG::PrinterManager Management level = 1
 10/22/2015 12:45 PM FOG::PrinterManager Adding new printers to host...
 10/22/2015 12:45 PM FOG::PrinterManager 4 found on server side.
 10/22/2015 12:45 PM FOG::PrinterManager Installation requested for E125 DesignJet 510 Win7
 10/22/2015 12:45 PM FOG::PrinterManager Printer Installed: E125 DesignJet 510 Win7
 10/22/2015 12:45 PM FOG::PrinterManager Installation requested for E125 HP OfficeJet 7100
 10/22/2015 12:45 PM FOG::PrinterManager Printer Installed: E125 HP OfficeJet 7100
 10/22/2015 12:45 PM FOG::PrinterManager Installation requested for E125 HP401n
 10/22/2015 12:45 PM FOG::PrinterManager Printer Installed: E125 HP401n
 10/22/2015 12:45 PM FOG::PrinterManager Installation requested for HP m601n - Student Printer 1
 10/22/2015 12:45 PM FOG::PrinterManager Printer Installed: HP m601n - Student Printer 1
 10/22/2015 12:45 PM FOG::PrinterManager Setting Default Printer...
 10/22/2015 12:45 PM FOG::PrinterManager Failed: it looks like the local printer is missing.

It scrolls through the printers immediately without installing them.

On client 0.9.5, I get this:

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 10/22/2015 12:32 PM Client-Info Version: 0.9.5
 10/22/2015 12:32 PM PrinterManager Running...
 10/22/2015 12:32 PM Middleware::Communication URL: http://10.60.219.99/fog/service/servicemodule-active.php?moduleid=printermanager&mac=90:B1:1C:6A:C3:0D|&newService=1
 10/22/2015 12:32 PM Middleware::Communication Response: Success
 10/22/2015 12:32 PM Middleware::Communication URL: http://10.60.219.99/fog/service/Printers.php?mac=90:B1:1C:6A:C3:0D|&newService=1
 10/22/2015 12:32 PM Middleware::Communication Response: Success
 10/22/2015 12:32 PM PrinterManager Creating list of printers
 10/22/2015 12:32 PM PrinterManager Creating printer objects
 10/22/2015 12:32 PM Middleware::Communication URL: http://10.60.219.99/fog/service/Printers.php?id=9&mac=90:B1:1C:6A:C3:0D|&newService=1
 10/22/2015 12:32 PM Middleware::Communication Response: Success
 10/22/2015 12:32 PM PrinterManager ERROR: Object reference not set to an instance of an object.
 10/22/2015 12:32 PM Middleware::Communication URL: http://10.60.219.99/fog/service/printerlisting.php?newService=1
 10/22/2015 12:32 PM Middleware::Communication Response: Success
 10/22/2015 12:32 PM PrinterManager Adding printers
------------------------------------------------------------------------------

I have no programming experience, but it feels like its pulling the UNC path of \\\\server\\share\\file.inf when trying to load the driver, which to windows doesn’t mean anything. I understand from a recent post and your explanation that java has a difficult time reading and displaying a backslash the way its used for the UNC path, but since these printers were deploying in an older build (around 4650 or so) and not deploying on an unchanged workstation with the current that has had no issue installing the printer before, I feel something has changed with FOG for it to stop.

Crap, sorry, thought I put this in the Bug Report forum

Another user having issue here https://forums.fogproject.org/topic/5989/printer-installs-fail

Mod edited to use code boxes.

It does work, thanks Tom! Also, the normal default printers returned without having to set them all one by one.

I can confirm this on my FOG server too. I can’t change it either, keeps going back to the last printer in the list. This is bad news, 1000+ machines on my fog server. I updated to 5020 yesterday on Fedora 22.

I’m running buid 5020 and found that the printers don’t show up correctly in the list. My .inf files are stored on a server share. For example, we’ll use //server/share/printer.inf.

When I add the printer, its added like the address above. When I save it, it changes to /server/share/printer.inf.

If I change it to ///server/share/printer.inf it will show correctly in the list of printers.

However, if you search for the printer instead of listing all printers and scrolling, its shows all three ///. It appears that its just a visual issue but doesn’t happen on all the printers, only some. I’ve had to go through all nearly 300 printers and ensure its typed correctly. can be a bit confusing.

I was running build an earlier build from a month ago but upgraded to see if it would fix the issue. It didn’t so the bug is still there, at least for me. Its something I can avoid since I know its there, but a bug is a bug.

It also appears that clicking Update Printer or Add Printer removes one / each time.

That is sooooo nice. Testing it out on my computer with a handful of my printers.

How do you force a printer refresh with the 0.9.5 version of the fog service? You can’t right click on the tray icon. Does it only run at startup or login now?

Yes, it can be flagged as solved.

So after deciding to rebuild my FOG server, I decided to go with Fedora 22. CentOS 7 kept giving me issues with downloading certain packages and Fedora gave me zero issues. I got it all back up and running, imported my database and it removed all the hosts that wouldn’t accept a MAC address.

I do appreciate the help Tom and Wayne gave me (and the extra mile Wayne with). It was a huge help.

I have my images on a seperate internal hard drive and my database is already backed up. Thank you guys.

I unfortunately have to go. I’ll check back tomorrow morning when I get in. I have to image a computer lab in the morning, but after that I may end up rebuilding if a resolution can’t be found.

I do have both directories. The fog directory appears to have all the folders I’ve come to known to be in there (log service snapins utils).

I’m running CentOS 6.5.

@Wayne-Workman cat: /opt/fog/.fogsettings: No such file or directory

https://i.imgur.com/WxWBJYt.jpg Thats the error I get.

I do not have a /opt/fog/.fogsettings file. I also didn’t delete said file at any point in time. I know the file exists and unless I have a reason t delete it, i dont’. I haven’t had a reason to delete the file.

@Wayne-Workman I have an issue upgrading. I would upgrade if it wasn’t for the error I get when I try. I get “Sorry, answer not recognized” scrolling for about 8-10 times and then exits.

You happen to have a guide on how to do that?

I have also tried to update my version, but when I run the install script, I get is “Sorry, answer not recognized” scrolling for about 8-10 times and then exits. I do not have a .fogsettings file. I was going to eventually redo my fog server but I haven’t had the time.

…

Ok, so doing a bit of googling, I tried delete from hostMAC where hmHostID = 0; and it didnt’ do anything. Is that way off, or in the ballpark? I did a backup of my database before so if I fubar it, I can restore it.

Sorry for the seriously delayed reply. Work has been crazy. Its SVN 3261. I’ve used this SVN for months, everything has been just fine for the most part (I’ve had to delete some hosts manually in msyql, but thats about it). I added a bunch of hosts over the past couple of months but I have about 20 that refuse to take a mac address. I’ve deleted the host and recreated it and still doesn’t take the mac address.

So I’m adding some hosts to my fog server, I type it all in, save the host but the MAC address doesn’t stick.

Keep in mind, I don’t tinker with my fog server. It sits there and runs. The only thing I do is backup my database outside of the web GUI.

This may be a year old, but it helped me out a ton. Suddenly a bunch of hosts entries have stopped loading.

Thank you, I’ll give this a shot first thing tomorrow.

So on the fog web gui, some hosts aren’t loading. In chrome they go to a black screen, in IE it says Internal Error 500. I can quick image the machines from the PXE menu, but can’t do anything with them in the webpage itself. Trying to work with a group that includes one of those machines gives the same results. Can I remove certain hosts from the database using mysql commands in the terminal? If so, how? I’m runnign FOG SVN 3261. I’ll be upgrading to the newest SVN as soon as my new hardware comes for my fog server. I’d like to get this resolved now though so I don’t have to worry about the issues following me through the database backup to the new hardware.