unable to deploy the image

[OlivierT82]

Server

• FOG Version: 1.3.4
• OS: Ubuntu 14.04

Client

• Service Version: Windows 7
• OS:

Description

Hello,

We have installed version 1.3.4 of FogProject on Ubuntu 14.04
We managed to capture an image, but we can not deploy it on another PC of the same type
The start connection is done correctly but after, and before the start of the deployment, I have a message "Unable to locate image sotre (/bin/fog.download)
I have laughed on an internet and fogproject forum, but find no solution

Thank you for your help
PS: excuse me for my writing, I use goolge translate

[george1421]

What is your native language?

Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.

Can you check your fog server. From the linux console key in

1. showmount -e 127.0.0.1
2. ls -la /images

For #1 that tells us what is shared via NFS on your fog server.

For #2 that tells us if your image name exists in the /images directory

[OlivierT82]

@george1421 said in unable to deploy the image:

What is your native language?
Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.
Can you check your fog server. From the linux console key in

showmount -e 127.0.0.1
ls -la /images

For #1 that tells us what is shared via NFS on your fog server.
For #2 that tells us if your image name exists in the /images directory

My language is French

For #1 :
Export list for 127.0.0.1:
/images/dev *
/images *

For #2 :
drwxrwxrwx 4 root root 4096 mars 5 22:47 .
drwxr-xr-x 24 root root 4096 mars 5 22:47 …
drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
-rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

[OlivierT82]

My language is French

For #1 :
Export list for 127.0.0.1:
/images/dev *
/images *

For #2 :
drwxrwxrwx 4 root root 4096 mars 5 22:47 .
drwxr-xr-x 24 root root 4096 mars 5 22:47 …
drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
-rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

[george1421]

@OlivierT82 Ok I look at your /images directory output. There is no captured image in there.

Will you show output of ls -la /images/dev ?

If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there.

[OlivierT82]

@george1421 said in unable to deploy the image:

Will you show output of ls -la /images/dev ?
If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there

drwxrwxrwx 4 root root 4096 mars 9 11:35 .
drwxrwxrwx 4 root root 4096 mars 5 22:47 …
drwxrwxrwx 2 root root 4096 mars 9 18:38 18dbf234b395
-rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
drwxrwxrwx 2 root root 4096 mars 5 22:47 postinitscripts

[george1421]

@OlivierT82 OK, I see this directory /images/dev/18dbf234b395

That is the image you uploaded (good). The (bad) part is that it should not be in that directory after upload. This is your problem.

When this happens, this tell me your settings for the linux user account fog are not correct. The FOG (program) uses the linux user account fog to move files on the FOG server using the FTP process. If the linux fog user password is not defined correctly in the FOG management gui or in the linux OS this explains what we see.

I would suggest that you review this wiki page: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

[OlivierT82]

thank you for the information
I am trying to redo the image and I will see if it moves or not the image at the end of the capture
In which menu should the account that is used for the FTP appear?
I’ll keep you posted tomorrow

[george1421]

@OlivierT82 The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

[OlivierT82]

@george1421 said in unable to deploy the image:

The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

I modified in this section - I wait for the capture to finalize to see if it moves the image

[george1421]

@OlivierT82 I would guess you should get an error during image capture staying “Database update failed…” Or something similar. This message is not accurate. It is actually saying that FOG can’t move the image from /images/dev to /images

I might expect the wrong ftp password to appear as this error: https://forums.fogproject.org/topic/6653/image-capture-upload-gets-to-100-then-updating-database-task-fails

[OlivierT82]

@george1421
Hi,
I reshaped and deployed the image
All is Ok now
thanks for your help