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    unable to deploy the image

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    • george1421G
      george1421 Moderator
      last edited by

      What is your native language?

      Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.

      Can you check your fog server. From the linux console key in

      1. showmount -e 127.0.0.1
      2. ls -la /images

      For #1 that tells us what is shared via NFS on your fog server.

      For #2 that tells us if your image name exists in the /images directory

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • O
        OlivierT82
        last edited by

        @george1421 said in unable to deploy the image:

        What is your native language?
        Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.
        Can you check your fog server. From the linux console key in

        showmount -e 127.0.0.1
        ls -la /images

        For #1 that tells us what is shared via NFS on your fog server.
        For #2 that tells us if your image name exists in the /images directory

        My language is French

        For #1 :
        Export list for 127.0.0.1:
        /images/dev *
        /images *

        For #2 :
        drwxrwxrwx 4 root root 4096 mars 5 22:47 .
        drwxr-xr-x 24 root root 4096 mars 5 22:47 …
        drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
        -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
        drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

        1 Reply Last reply Reply Quote 0
        • O
          OlivierT82
          last edited by

          My language is French

          For #1 :
          Export list for 127.0.0.1:
          /images/dev *
          /images *

          For #2 :
          drwxrwxrwx 4 root root 4096 mars 5 22:47 .
          drwxr-xr-x 24 root root 4096 mars 5 22:47 …
          drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
          -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
          drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @OlivierT82
            last edited by george1421

            @OlivierT82 Ok I look at your /images directory output. There is no captured image in there.

            Will you show output of ls -la /images/dev ?

            If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 1
            • O
              OlivierT82
              last edited by

              @george1421 said in unable to deploy the image:

              Will you show output of ls -la /images/dev ?
              If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there

              drwxrwxrwx 4 root root 4096 mars 9 11:35 .
              drwxrwxrwx 4 root root 4096 mars 5 22:47 …
              drwxrwxrwx 2 root root 4096 mars 9 18:38 18dbf234b395
              -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
              drwxrwxrwx 2 root root 4096 mars 5 22:47 postinitscripts

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @OlivierT82
                last edited by george1421

                @OlivierT82 OK, I see this directory /images/dev/18dbf234b395

                That is the image you uploaded (good). The (bad) part is that it should not be in that directory after upload. This is your problem.

                When this happens, this tell me your settings for the linux user account fog are not correct. The FOG (program) uses the linux user account fog to move files on the FOG server using the FTP process. If the linux fog user password is not defined correctly in the FOG management gui or in the linux OS this explains what we see.

                I would suggest that you review this wiki page: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                • O
                  OlivierT82
                  last edited by

                  thank you for the information
                  I am trying to redo the image and I will see if it moves or not the image at the end of the capture
                  In which menu should the account that is used for the FTP appear?
                  I’ll keep you posted tomorrow

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @OlivierT82
                    last edited by

                    @OlivierT82 The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    O 2 Replies Last reply Reply Quote 0
                    • O
                      OlivierT82 @george1421
                      last edited by

                      @george1421 said in unable to deploy the image:

                      The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

                      I modified in this section - I wait for the capture to finalize to see if it moves the image

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @OlivierT82
                        last edited by george1421

                        @OlivierT82 I would guess you should get an error during image capture staying “Database update failed…” Or something similar. This message is not accurate. It is actually saying that FOG can’t move the image from /images/dev to /images

                        I might expect the wrong ftp password to appear as this error: https://forums.fogproject.org/topic/6653/image-capture-upload-gets-to-100-then-updating-database-task-fails

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 0
                        • O
                          OlivierT82 @george1421
                          last edited by

                          @george1421
                          Hi,
                          I reshaped and deployed the image
                          All is Ok now
                          thanks for your help

                          1 Reply Last reply Reply Quote 2
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