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    unable to deploy the image

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    • O
      OlivierT82
      last edited by

      Server
      • FOG Version: 1.3.4
      • OS: Ubuntu 14.04
      Client
      • Service Version: Windows 7
      • OS:
      Description

      Hello,

      We have installed version 1.3.4 of FogProject on Ubuntu 14.04
      We managed to capture an image, but we can not deploy it on another PC of the same type
      The start connection is done correctly but after, and before the start of the deployment, I have a message "Unable to locate image sotre (/bin/fog.download)
      I have laughed on an internet and fogproject forum, but find no solution

      Thank you for your help
      PS: excuse me for my writing, I use goolge translate

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        What is your native language?

        Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.

        Can you check your fog server. From the linux console key in

        1. showmount -e 127.0.0.1
        2. ls -la /images

        For #1 that tells us what is shared via NFS on your fog server.

        For #2 that tells us if your image name exists in the /images directory

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • O
          OlivierT82
          last edited by

          @george1421 said in unable to deploy the image:

          What is your native language?
          Your translation was perfect except, “I have laughed on an internet and fogproject forum”. That did make me smile.
          Can you check your fog server. From the linux console key in

          showmount -e 127.0.0.1
          ls -la /images

          For #1 that tells us what is shared via NFS on your fog server.
          For #2 that tells us if your image name exists in the /images directory

          My language is French

          For #1 :
          Export list for 127.0.0.1:
          /images/dev *
          /images *

          For #2 :
          drwxrwxrwx 4 root root 4096 mars 5 22:47 .
          drwxr-xr-x 24 root root 4096 mars 5 22:47 …
          drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
          -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
          drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

          1 Reply Last reply Reply Quote 0
          • O
            OlivierT82
            last edited by

            My language is French

            For #1 :
            Export list for 127.0.0.1:
            /images/dev *
            /images *

            For #2 :
            drwxrwxrwx 4 root root 4096 mars 5 22:47 .
            drwxr-xr-x 24 root root 4096 mars 5 22:47 …
            drwxrwxrwx 4 root root 4096 mars 9 11:35 dev
            -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
            drwxrwxrwx 2 root root 4096 mars 5 22:47 postdownloadscripts

            george1421G 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @OlivierT82
              last edited by george1421

              @OlivierT82 Ok I look at your /images directory output. There is no captured image in there.

              Will you show output of ls -la /images/dev ?

              If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 1
              • O
                OlivierT82
                last edited by

                @george1421 said in unable to deploy the image:

                Will you show output of ls -la /images/dev ?
                If we find something in /images/dev then we have a chance to fix it. I might think we will see /images/dev/<mac_address> directory in there

                drwxrwxrwx 4 root root 4096 mars 9 11:35 .
                drwxrwxrwx 4 root root 4096 mars 5 22:47 …
                drwxrwxrwx 2 root root 4096 mars 9 18:38 18dbf234b395
                -rwxrwxrwx 1 root root 0 mars 5 22:47 .mntcheck
                drwxrwxrwx 2 root root 4096 mars 5 22:47 postinitscripts

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @OlivierT82
                  last edited by george1421

                  @OlivierT82 OK, I see this directory /images/dev/18dbf234b395

                  That is the image you uploaded (good). The (bad) part is that it should not be in that directory after upload. This is your problem.

                  When this happens, this tell me your settings for the linux user account fog are not correct. The FOG (program) uses the linux user account fog to move files on the FOG server using the FTP process. If the linux fog user password is not defined correctly in the FOG management gui or in the linux OS this explains what we see.

                  I would suggest that you review this wiki page: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • O
                    OlivierT82
                    last edited by

                    thank you for the information
                    I am trying to redo the image and I will see if it moves or not the image at the end of the capture
                    In which menu should the account that is used for the FTP appear?
                    I’ll keep you posted tomorrow

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @OlivierT82
                      last edited by

                      @OlivierT82 The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      O 2 Replies Last reply Reply Quote 0
                      • O
                        OlivierT82 @george1421
                        last edited by

                        @george1421 said in unable to deploy the image:

                        The FTP account is listed for the storage node of the FOG server. Listed under Storage Management in the FOG GUI.

                        I modified in this section - I wait for the capture to finalize to see if it moves the image

                        george1421G 1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator @OlivierT82
                          last edited by george1421

                          @OlivierT82 I would guess you should get an error during image capture staying “Database update failed…” Or something similar. This message is not accurate. It is actually saying that FOG can’t move the image from /images/dev to /images

                          I might expect the wrong ftp password to appear as this error: https://forums.fogproject.org/topic/6653/image-capture-upload-gets-to-100-then-updating-database-task-fails

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          1 Reply Last reply Reply Quote 0
                          • O
                            OlivierT82 @george1421
                            last edited by

                            @george1421
                            Hi,
                            I reshaped and deployed the image
                            All is Ok now
                            thanks for your help

                            1 Reply Last reply Reply Quote 2
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