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can't access to my Fog web interface

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  • S
    Sunks
    last edited by Feb 7, 2017, 8:59 AM

    Server
    • FOG Version: FOG 1.3.5 RC 1 Released
    • OS: Ubuntu-14.04.1
    Description

    Can’t connect to my FOG web interface http://<IP-address>/fog

    I forgot my web interface password so i reseted it to the default via CLI with this commands :
    mysql -D fog
    UPDATE users SET uPass = ‘$2y$11$g0Hu8OaOStuPk7WWYGh6Wu4PLlZDZGOkzMwEEAk.rZMrI9IdDwno.’ WHERE uName = ‘fog’;
    quit

    And now i got “The connection failed” with firefox when i want to acces to my fog interface. I can ping on both side (server to 8.8.8.8 and my computer to fog). I got the apache default page when i type my fog address.

    I tried with chrome and i got :

    "This site is inaccessible
    <IP-address> does not allow connection.This site is inaccessible

    1 Reply Last reply Reply Quote 0
    • J
      Jaymes Driver Developer
      last edited by Jaymes Driver Feb 7, 2017, 8:11 AM Feb 7, 2017, 2:07 PM

      Can you test the Mysql connection please?

      mysql -u fog -pPasswordHere -D fog
      exit
      

      This will let us know if the service is running and if a connection can be made.

      You may want to restart the service as well

      service mysql restart
      

      I usually leave the mysql password blank though…

      If all else fails check out this section of the Wiki:
      https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_MySQL#Ubuntu_13.04_14.04_15.04_and_higher_with_FOG_1.2.0

      It may give some insight, not certain if we still have these issues or not, but it wouldn’t hurt to check the settings and verify the passwords are correct, it definitely seems like a password setting.

      WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

      1 Reply Last reply Reply Quote 1
      • W
        Wayne Workman
        last edited by Wayne Workman Feb 7, 2017, 8:51 AM Feb 7, 2017, 2:50 PM

        Sounds like your hdd might be full. You can check with df -h look for partitions with 99% or 100% use.

        In addition to what Jaymes asked below, also look through your apache error logs.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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