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    Hostname changer "Unable to get subsection" 1.3.0-RC-7

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    • J
      Joe Schmitt Senior Developer
      last edited by

      @arnaudrigole I’m going to need to see another authentication cycle. To cause one, go to the host in the FOG web portal, and hit the “Reset Encryption Data” button. After waiting a couple minutes, re-upload the fog.log file here.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      arnaudrigoleA 1 Reply Last reply Reply Quote 0
      • arnaudrigoleA
        arnaudrigole @Joe Schmitt
        last edited by

        @Joe-Schmitt
        hello Joe
        I have no “reset encryption data” button on fog gui ! :s

        1 Reply Last reply Reply Quote 0
        • J
          Joe Schmitt Senior Developer
          last edited by Joe Schmitt

          @arnaudrigole alright. Can you:

          net stop fogservice then net start fogservice on this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          arnaudrigoleA 1 Reply Last reply Reply Quote 0
          • arnaudrigoleA
            arnaudrigole @Joe Schmitt
            last edited by

            @Joe-Schmitt
            Ok, here we go:

             05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
             05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
             05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
             05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
             05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
             05/10/2016 16:41 Service ERROR: Unable to get cycle data
             05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
             05/10/2016 16:41 Middleware::Response Success
            
            ------------------------------------------------------------------------------
            ---------------------------------ClientUpdater--------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            ----------------------------------TaskReboot----------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------HostnameChanger-------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            ---------------------------------SnapinClient---------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------PrinterManager--------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------PowerManagement-------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            ----------------------------------UserTracker---------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:41 Client-Info Client Version: 0.11.5
             05/10/2016 16:41 Client-Info Client OS:      Windows
             05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
             05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
             05/10/2016 16:41 Middleware::Response Success
             05/10/2016 16:41 Service Sleeping for 63 seconds
             05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
             05/10/2016 16:42 Middleware::Response ERROR: Could not parse data
             05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
             05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
             05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
             05/10/2016 16:42 Service ERROR: Unable to get cycle data
             05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
             05/10/2016 16:42 Middleware::Response Success
            
            ------------------------------------------------------------------------------
            ---------------------------------ClientUpdater--------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            ----------------------------------TaskReboot----------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------HostnameChanger-------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            ---------------------------------SnapinClient---------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------PrinterManager--------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            ------------------------------------------------------------------------------
            --------------------------------PowerManagement-------------------------------
            ------------------------------------------------------------------------------
             05/10/2016 16:42 Client-Info Client Version: 0.11.5
             05/10/2016 16:42 Client-Info Client OS:      Windows
             05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
             05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
             05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            
            
            1 Reply Last reply Reply Quote 0
            • J
              Joe Schmitt Senior Developer
              last edited by

              @arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              arnaudrigoleA 1 Reply Last reply Reply Quote 0
              • arnaudrigoleA
                arnaudrigole @Joe Schmitt
                last edited by

                @Joe-Schmitt
                Sorry, i think it was the same data in cycles.
                Here is an entire file :

                 05/10/2016 17:13 Main Overriding exception handling
                 05/10/2016 17:13 Main Bootstrapping Zazzles
                 05/10/2016 17:13 Controller Initialize
                 05/10/2016 17:13 Zazzles Creating main thread
                 05/10/2016 17:13 Zazzles Service construction complete
                 05/10/2016 17:13 Controller Start
                
                 05/10/2016 17:13 Service Starting service
                 05/10/2016 17:13 Bus Became bus server
                 05/10/2016 17:13 Bus {
                  "self": true,
                  "channel": "Status",
                  "data": "{\r\n  \"action\": \"load\"\r\n}"
                }
                 05/10/2016 17:13 Bus Emmiting message on channel: Status
                 05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries
                
                ------------------------------------------------------------------------------
                --------------------------------Authentication--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:13 Client-Info Version: 0.11.5
                 05/10/2016 17:13 Client-Info OS:      Windows
                 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
                 05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                 05/10/2016 17:13 Data::RSA FOG Server CA cert found
                 05/10/2016 17:13 Middleware::Authentication Cert OK
                 05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token
                 05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
                 05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
                 05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses
                
                ------------------------------------------------------------------------------
                --------------------------------Authentication--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:13 Client-Info Version: 0.11.5
                 05/10/2016 17:13 Client-Info OS:      Windows
                 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
                 05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                 05/10/2016 17:15 Data::RSA FOG Server CA cert found
                 05/10/2016 17:15 Middleware::Authentication Cert OK
                 05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token
                 05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
                 05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
                 05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses
                
                ------------------------------------------------------------------------------
                --------------------------------Authentication--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:15 Client-Info Version: 0.11.5
                 05/10/2016 17:15 Client-Info OS:      Windows
                 05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass
                 05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                 05/10/2016 17:17 Data::RSA FOG Server CA cert found
                 05/10/2016 17:17 Middleware::Authentication Cert OK
                 05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token
                 05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
                 05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
                 05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses
                
                ------------------------------------------------------------------------------
                --------------------------------Authentication--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:17 Client-Info Version: 0.11.5
                 05/10/2016 17:17 Client-Info OS:      Windows
                 05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass
                 05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                 05/10/2016 17:19 Data::RSA FOG Server CA cert found
                 05/10/2016 17:19 Middleware::Authentication Cert OK
                 05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token
                 05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
                 05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
                 05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses
                
                ------------------------------------------------------------------------------
                --------------------------------Authentication--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:19 Client-Info Version: 0.11.5
                 05/10/2016 17:19 Client-Info OS:      Windows
                 05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass
                 05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                 05/10/2016 17:21 Data::RSA FOG Server CA cert found
                 05/10/2016 17:21 Middleware::Authentication Cert OK
                 05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token
                 05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
                 05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
                 05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses
                
                
                 05/10/2016 17:21 Bus Registering ParseBus in channel Power
                 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
                 05/10/2016 17:21 Middleware::Response ERROR: Could not parse data
                 05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
                 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
                 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
                 05/10/2016 17:21 Service ERROR: Unable to get cycle data
                 05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                 05/10/2016 17:21 Middleware::Response Success
                 05/10/2016 17:21 Service Initializing modules
                
                ------------------------------------------------------------------------------
                ---------------------------------ClientUpdater--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                ----------------------------------TaskReboot----------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                --------------------------------HostnameChanger-------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                ---------------------------------SnapinClient---------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                --------------------------------PrinterManager--------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                --------------------------------PowerManagement-------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                
                ------------------------------------------------------------------------------
                ----------------------------------UserTracker---------------------------------
                ------------------------------------------------------------------------------
                 05/10/2016 17:21 Client-Info Client Version: 0.11.5
                 05/10/2016 17:21 Client-Info Client OS:      Windows
                 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
                 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
                 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                 05/10/2016 17:21 Middleware::Response Success
                 05/10/2016 17:21 Service Sleeping for 116 seconds
                
                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @arnaudrigole
                  last edited by

                  @arnaudrigole said in Hostname changer "Unable to get subsection" 1.3.0-RC-7:

                  05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses

                  This seems to be the cause.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  arnaudrigoleA 2 Replies Last reply Reply Quote 1
                  • arnaudrigoleA
                    arnaudrigole @Tom Elliott
                    last edited by arnaudrigole

                    @Tom-Elliott
                    I don’t understand…
                    This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
                    i have no host duplicate in fog gui

                    1 Reply Last reply Reply Quote 0
                    • J
                      Joe Schmitt Senior Developer
                      last edited by Joe Schmitt

                      @arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, …).

                      From the log file, here’s the macs your machine has:

                      • B8:08:CF:3C:95:CE
                      • 00:A0:C6:00:00:14
                      • B8:08:CF:3C:95:CA
                      • 28:F1:0E:2D:C4:6A
                      • 02:50:41:00:00:01
                      • 00:00:00:00:00:00:00:E0

                      I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      1 Reply Last reply Reply Quote 1
                      • arnaudrigoleA
                        arnaudrigole @Tom Elliott
                        last edited by arnaudrigole

                        @Tom-Elliott

                        This seems to be the cause.

                        I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog… No duplicate entries in fog hosts :s

                        Look at that error in GUI ! ?
                        alt text
                        alt text

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @arnaudrigole
                          last edited by

                          @arnaudrigole The message is clear. There’s multiple host entries for the mac (or mac’s) in question. This can happen for any number of reasons. If you use a USB NIC, I’m guessing this is “shared” with multiple systems?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          arnaudrigoleA 1 Reply Last reply Reply Quote 1
                          • arnaudrigoleA
                            arnaudrigole @Tom Elliott
                            last edited by

                            @Tom-Elliott
                            Im not using USB nic…
                            I have no duplicate entries in fog hosts, im 100% sure.
                            As i said, my test computers are dell laptops just unboxed! There is no duplicate possible

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @arnaudrigole
                              last edited by

                              @arnaudrigole The message is clear, there is a Duplicate somewhere. We need you to search for it by searching for the MAC’s that @Joe-Schmitt gave you earlier.

                              You can even do a manual sql query if needed.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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                              • arnaudrigoleA
                                arnaudrigole
                                last edited by

                                @Joe-Schmitt
                                Maybe the VPN network card

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                                • J
                                  Joe Schmitt Senior Developer
                                  last edited by

                                  @arnaudrigole If you search for each mac (individually) that I listed previously in your FOG web ui as Tom and I have been suggesting then you would see those duplicates.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  arnaudrigoleA 1 Reply Last reply Reply Quote 1
                                  • arnaudrigoleA
                                    arnaudrigole @Joe Schmitt
                                    last edited by

                                    @Joe-Schmitt @Tom-Elliott
                                    Excuse me, i haven’t refreshed that page to see your last messages!
                                    The problem come from our VPN network card… but how can i bypass it ?

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                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      You need to find which mac address is currently associated to multiple hosts.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                      • arnaudrigoleA
                                        arnaudrigole @Tom Elliott
                                        last edited by arnaudrigole

                                        @Tom-Elliott
                                        Yes it’s the 02:50:41:00:00:01 : PANGP (vpn) adapter
                                        So how can i configure fog to bypass that MAC and only read the ethernet / wifi MAC ?

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                                        • Tom ElliottT
                                          Tom Elliott
                                          last edited by

                                          Now you need to delete that mac address entirely from the database.

                                          This can be done in mysql with:

                                          DELETE FROM hostMAC where hmMAC LIKE '02:50:41:00:00:01';

                                          Then add the MAC to be filtered:

                                          Something like:

                                          UPDATE globalSettings SET settingValue='02:50:41:00:00:01' WHERE settingKey='FOG_QUICKREG_PENDING_MAC_FILTER';

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            The GUI can also be used to add “filtered MAC’s” this is simply a comma separated list (e.g. mac1,mac2,mac3,etc…)

                                            The GUI accessible portion to add the filtered mac is:
                                            FOG Configuration Page ->
                                            FOG Settings ->
                                            FOG Client - Host Register ->
                                            FOG_QUICKREG_PENDING_MAC_FILTER

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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