Error while install FOG service for Windows

  • Hi all,
    the install process run to “Pinning FOG Server”, then come the error:
    “Unable to install CA certificate”.

    I use the virtualbox Image from and I become this error.0_1474406504673_FOG-Service_Install_Error.PNG

    This Problem its the same under Windows 10 x64 and Windows 7 x86 …
    Please help or give me any hints to resolve this Problem, thank You.

    Sorry for my bad english. it is partially translated by Google.

  • Or possibly virtual network/adapter issues preventing the fog server from from communicating with the host OS, because in the first picture I see you’re using Virtual Box. But I tend to still think you’re not putting in the fog server’s IP address during client install.

  • If I had a guess is the install was done with all defaults? This sets the client server address to fog-server if I recall correctly. However, there likely isn’t a DNS record with that name. As all the rest stated, most likely bad server.

  • Senior Developer

    @Oma-Voss, @Wayne-Workman is correct. Nearly all of the time you get this error it’s caused by an incorrect server address / web root set in the installer.

  • Moderator

    I can say I use MDT to install fog on my reference images. In MDT I use the following command.

    msiexec.exe /i FOGService.msi /quiet USETRAY=“0” WEBADDRESS=“”

    Where is the ip address of the FOG server.

    You must disable the fog service on your reference image before you sysprep it and capture with FOG or you will have OOBE boot problems. You will want to enable the FOG Client in the setupcomplete.cmd file to allow FOG to manage the client once OOBE is done.

  • Are you putting in the correct FOG server IP address during installation?