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Microsoft Surface Pro 4 with Surface Docking Station - Unable to get boot file

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  • G
    george1421 Moderator @Wayne Workman
    last edited by Sep 14, 2016, 4:39 PM

    @Wayne-Workman Do you think we have enough discrete bits of information to make a wiki page on the surface pro 4? As these devices become more popular I can see the volume of quesitons increase. Having one location (you look here->) would add real value from a support perspective.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    W 2 Replies Last reply Sep 14, 2016, 4:45 PM Reply Quote 1
    • T
      Tom Elliott
      last edited by Sep 14, 2016, 4:40 PM

      Also keep in mind kernel support for the keyboards is very new but appears to be functional. I pushed up 4.7.3 last night fully patched as well.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • W
        Wayne Workman @george1421
        last edited by Sep 14, 2016, 4:45 PM

        @george1421 It’s a good idea. I just wish I had one of these things to test with. They are just so expensive…

        #wiki worthy

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        G 1 Reply Last reply Sep 14, 2016, 4:50 PM Reply Quote 0
        • G
          george1421 Moderator @Wayne Workman
          last edited by george1421 Sep 14, 2016, 10:50 AM Sep 14, 2016, 4:50 PM

          @Wayne-Workman said in Microsoft Surface Pro 4 with Surface Docking Station - Unable to get boot file:

          I just wish I had one of these things to test with. They are just so expensive…

          Just remember that the FOG Project team is always willing to accept donations of a surface pro 4, if getting FOG 1.3.0 fully compatible with a surface pro 4 is mandatory for the posters environment.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 2
          • P
            Psycholiquid Testers
            last edited by Sep 14, 2016, 7:20 PM

            I have a SP3 just laying here but I am not sure if it is on the lease or not (Owners kid dropped it off) but I don’t think the 3 is good to work with, You would also need the dock which to say the least is a very weird dock.

            W 1 Reply Last reply Sep 14, 2016, 7:24 PM Reply Quote 0
            • W
              Wayne Workman @Psycholiquid
              last edited by Wayne Workman Sep 14, 2016, 1:24 PM Sep 14, 2016, 7:24 PM

              @Psycholiquid We could certainly return a borrowed device, or accept it as a donation. We need a surface pro 4 to work with eventually though. Do you have a dock for the 3?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              P 1 Reply Last reply Sep 14, 2016, 7:25 PM Reply Quote 0
              • P
                Psycholiquid Testers @Wayne Workman
                last edited by Sep 14, 2016, 7:25 PM

                @Wayne-Workman Yeah I hear ya. I cant make any promises but I may have a spare one I can loan out, I do see these being the new laptop. We have 35 in house now that I am dealing with

                1 Reply Last reply Reply Quote 0
                • K
                  kwetiaw
                  last edited by Sep 14, 2016, 11:42 PM

                  Right, now the issue was i didnt have USB keyboard connected. I connected it now.
                  I have unplug and plug as it requested, didnt seem to getting any IP address. I can confirm the previous screen (first screenshot on my original post) that it found the Fog server 10.3.24.15.

                  0_1473896314444_20160915_093518.jpg

                  I tried another USB docking station by Lenovo USB3.0 USB, this one fails miserably.

                  What is the next step do you think? I havent updated to the latest RC 10 and was booting up using the USB with ipxe.efi (latest one from here)

                  what should i do next?

                  W 1 Reply Last reply Sep 15, 2016, 1:52 AM Reply Quote 0
                  • W
                    Wayne Workman @kwetiaw
                    last edited by Wayne Workman Sep 14, 2016, 7:53 PM Sep 15, 2016, 1:52 AM

                    @kwetiaw Rebuild your USB stick with the latest FOG kernel, Tom has made adjustments to better support newer style keyboards (like built in touch keyboard for surface and others) in the latest kernel.

                    You don’t have to go to RC-10, but I would recommend it. To simply get the latest kernel, you can just use the kernel update feature. Details are here:
                    https://wiki.fogproject.org/wiki/index.php?title=Kernel_Update

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    K 1 Reply Last reply Sep 15, 2016, 4:26 AM Reply Quote 0
                    • K
                      kwetiaw @Wayne Workman
                      last edited by Sep 15, 2016, 4:26 AM

                      @Wayne-Workman Hi Wayne
                      I have upgraded to the latest RC 10 but im still stuck at pretty much the same screen

                      with argument has_usb_nic=1
                      0_1473913357546_20160915_140358.jpg

                      without argument
                      0_1473913381411_20160915_142019.jpg

                      W 1 Reply Last reply Sep 15, 2016, 4:55 AM Reply Quote 0
                      • W
                        Wayne Workman @kwetiaw
                        last edited by Sep 15, 2016, 4:55 AM

                        @kwetiaw I’m linking threads that deal with the Surface Pro 4 here for you to read through. All of the below threads are marked as solved. As George already said, I’d like to compile all of this information into a single #wiki article, but I don’t have a SP4 to test with. I will be out for several days after tonight.

                        https://forums.fogproject.org/topic/6515/surface-pro-4-won-t-get-to-registration-menu

                        https://forums.fogproject.org/topic/8181/surface-pro-4-image-capture

                        https://forums.fogproject.org/topic/7660/surface-pro-4-on-7977

                        https://forums.fogproject.org/topic/7353/surface-pro-4-unable-to-image

                        https://forums.fogproject.org/topic/8323/several-problems-with-surface-pro-4

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 1
                        • K
                          kwetiaw
                          last edited by kwetiaw Sep 15, 2016, 12:41 AM Sep 15, 2016, 6:17 AM

                          I managed to get it working with a USB2.0 to Ethernet Dongle by Lenovo here

                          It deploys the image successfully but it boot looped because i dont have efi image (surface pro 4 cant do legacy boot anymore)

                          Anyway, thanks a lot for your help and I wish I could lend/give you a microsoft surface pro 4 for your testing. This is the first one and many to come in the near future in our company here.

                          It seems that the issue here is the official microsoft docking station not re-acquiring network connection

                          Cheers

                          W 1 Reply Last reply Sep 16, 2016, 6:09 AM Reply Quote 0
                          • W
                            Wayne Workman @kwetiaw
                            last edited by Sep 16, 2016, 6:09 AM

                            @kwetiaw if you would please be so kind, we want some more information about that adapter.

                            idk if that USB boot stick you have can do debug or not - but if it can or you can get to the CLI somehow, please run this command and give us the output:
                            lspci

                            That will tell us what exact chipset that adapter is using and will be extremely helpful to us and others.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            K 2 Replies Last reply Sep 17, 2016, 9:34 AM Reply Quote 1
                            • K
                              kwetiaw @Wayne Workman
                              last edited by Sep 17, 2016, 9:34 AM

                              @Wayne-Workman Hi Wayne

                              I will definitely do this for you next week Monday or Tuesday.

                              Cheers

                              1 Reply Last reply Reply Quote 0
                              • K
                                kwetiaw @Wayne Workman
                                last edited by Sep 20, 2016, 2:08 AM

                                @Wayne-Workman
                                0_1474337303239_20160920_120534.jpg

                                Here you go, hope that helps in anyway.

                                Cheers

                                W 1 Reply Last reply Sep 20, 2016, 3:12 PM Reply Quote 1
                                • W
                                  Wayne Workman @kwetiaw
                                  last edited by Wayne Workman Sep 20, 2016, 9:13 AM Sep 20, 2016, 3:12 PM

                                  @kwetiaw Thank you so much, was the USB to Ethernet adapter plugged in when you did this? I’m guessing it was since I see a fog imaging variable dump just above.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  K 1 Reply Last reply Sep 20, 2016, 10:41 PM Reply Quote 0
                                  • K
                                    kwetiaw @Wayne Workman
                                    last edited by Sep 20, 2016, 10:41 PM

                                    @Wayne-Workman
                                    i had the usb dongle connected via USB 3.0 port replicator and this replicator connected to the only USB port in Surface pro 4.

                                    G 1 Reply Last reply Sep 20, 2016, 10:44 PM Reply Quote 0
                                    • G
                                      george1421 Moderator @kwetiaw
                                      last edited by Sep 20, 2016, 10:44 PM

                                      @kwetiaw I’m not sure that lspci (actually pretty sure) will show this network adapter. You will want to use something like lsusb -v to show all devices connected to the usb bus controller. I can’t say for sure if lsusb is included in the FOS Engine.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      W 1 Reply Last reply Sep 20, 2016, 11:45 PM Reply Quote 0
                                      • W
                                        Wayne Workman @george1421
                                        last edited by Sep 20, 2016, 11:45 PM

                                        @george1421 Ah, yes. You’re right George. lscpu, lspci, lsusb, lsisa, lsblk. I wasn’t thinking.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          Wayne Workman @george1421
                                          last edited by Wayne Workman Oct 12, 2016, 10:40 PM Oct 13, 2016, 4:39 AM

                                          @george1421 said in Microsoft Surface Pro 4 with Surface Docking Station - Unable to get boot file:

                                          @Wayne-Workman Do you think we have enough discrete bits of information to make a wiki page on the surface pro 4? As these devices become more popular I can see the volume of quesitons increase. Having one location (you look here->) would add real value from a support perspective.

                                          I still want to do this, will start work on it maybe tomorrow - it may take the entire morning to do, this will be a large article.

                                          @Wayne-Workman said in Microsoft Surface Pro 4 with Surface Docking Station - Unable to get boot file:

                                          @kwetiaw I’m linking threads that deal with the Surface Pro 4 here for you to read through. All of the below threads are marked as solved. As George already said, I’d like to compile all of this information into a single #wiki article, but I don’t have a SP4 to test with. I will be out for several days after tonight.

                                          https://forums.fogproject.org/topic/6515/surface-pro-4-won-t-get-to-registration-menu

                                          https://forums.fogproject.org/topic/8181/surface-pro-4-image-capture

                                          https://forums.fogproject.org/topic/7660/surface-pro-4-on-7977

                                          https://forums.fogproject.org/topic/7353/surface-pro-4-unable-to-image

                                          https://forums.fogproject.org/topic/8323/several-problems-with-surface-pro-4

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
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