Surface Pro 4 Image Capture

[Psycholiquid]

Tue Jul 26, 2016 6:21 am
Running Version 1.3.0-RC-2
SVN Revision: 5937

Trying to capture the image from a Surface pro 4. When I get to the iPXE boot it will boot just fine, once it passes that and gets the init files. It will not see the network anymore.

I have the Surface setup with the doc and a USB to Network Dongle (Approved one that works with registration) I get the following errors once it gets into FOG:

[Tom Elliott]

If you take that exact same nic and try in another machine, it allows you to register, but then won’t work for imaging?

That seems, to me, to be what you stated, though it makes very little sense. The same kernel that loads for registration is the exact same kernel that loads for imaging tasks. So maybe something really is wrong with the USB Cable on the NIC?

[george1421]

Does the network switch port that connects this surface pro have spanning tree enabled? If so do you have one of the fast forwarding protocols enabled?

A quick check would be to place a unmanaged mini switch between the target computer and the building switch, does this fix your issue?

If you schedule a debug capture the FOS engine will boot but drop you to a command prompt. Wait 30 seconds after booting and then run the following command ip addr show does it pick up an IP address then?

Dropping to the FOS engine command prompt will give us a chance to run some debugging commands.

[Psycholiquid]

It works on teh same exact machine.

So the scenario is this.

Surface with dock and USB to eth

Registers by booting with Dock and then switching to USB to eth (Does this due to init not seeing dock.

When I set to upload image it never sees the USB to eth nic for some reason. so it works for one but not the other.

[Psycholiquid]

@george1421 I will give that a try and see what happens

[Psycholiquid]

Also the above errors you are seeing is because I pulled the cable (Dock to Surface) and plugged back in otehr wise I get the usb 2-2port2: Cannot Enable over and over.

It will do that for 5 errors and then post hit Enter to Continue

[george1421]

@Psycholiquid So now I’m a bit confused where exactly the issue is.

1. You have a usb network adapter attached to the docking station.
2. You can pxe boot into the FOG iPXE menu no issue
3. You can register the system OK (enter confusion)
4. When you boot to capture the image the FOS engine does not pick up an IP address?

It sounds like iPXE supports that NIC interface, but the FOS engine (linux) does not. There is a kernel parameter for usb booting, is that configured for this host?

[Psycholiquid]

@george1421 said in Surface Pro 4 Image Capture:

@Psycholiquid So now I’m a bit confused where exactly the issue is.

1. You have a usb network adapter attached to the docking station.
2. You can pxe boot into the FOG iPXE menu no issue
3. You can register the system OK (enter confusion)
4. When you boot to capture the image the FOS engine does not pick up an IP address?

It sounds like iPXE supports that NIC interface, but the FOS engine (linux) does not. There is a kernel parameter for usb booting, is that configured for this host?

No there is not, I have it on the registration which could be why it works there. Do I need to add teh dsame thing to the host itself?
mode=manreg has_usb_nic=1

[Psycholiquid]

@Psycholiquid said in Surface Pro 4 Image Capture:

has_usb_nic=1

ok so added has_usb_nic=1 to the host under kernel arguments and it is uploading now, I still get the usb 2-2-port2 error over and over, but the nic does come up. Ill post a video of here in a sec once the image completes.

[Psycholiquid]

Add boom goes the dynamite, the image is hosed due to not cleanly unmounted… I hate windows sometimes.

[Psycholiquid]

https://youtu.be/QBJLhO1zuJA

[Psycholiquid]

So what are the chances of getting a has USB nic added to the host screen as a check box? Right now I will just make a group and put the kernel arguments there and update the group as hosts are added, but with devices going this way it might not be a bad idea.

Let me know if that is a bit out of scope.

[Psycholiquid]

@Psycholiquid said in Surface Pro 4 Image Capture:

@Psycholiquid said in Surface Pro 4 Image Capture:

has_usb_nic=1

ok so added has_usb_nic=1 to the host under kernel arguments and it is uploading now, I still get the usb 2-2-port2 error over and over, but the nic does come up. Ill post a video of here in a sec once the image completes.

I believe what I am seeing is the docking station nic that is throwing that error.

[Tom Elliott]

@Psycholiquid My hope is that it will be unneeded in the future, though I don’t know when that will be.

The reason I’m not making it a checkbox is because it’s essentially going to be deprecated the moment 1.3.0 releases. Adding it is not difficult or out of scope but for the few cases where has_usb_nic is actually required I don’t think warrants such a large scale change. Especially considering that not ALL USB PXE Nic’s require the has_usb_nic setting.

[Psycholiquid]

@Tom-Elliott Understood.

When I am uploading no matter how I do it, the image is coming back as uncleanly mounted.

I tried with and without sysrepping it. I did run Disk Scan before on both runs tand rebooted twice before trying to upload the image. Wondering if the partitioning auto fix is causing the issue:

[Psycholiquid]

Trying a few different options such as single disk not re-sizable to see if that makes a difference

[Tom Elliott]

@Psycholiquid Did you disable hibernate in the image?

Open CMD:

Run: powercfg -h off

[Psycholiquid]

@Tom-Elliott I did not, I’ll give that a try

[Psycholiquid]

@Tom-Elliott Nope no dice.

[Psycholiquid]

Gonna try turning off quickboot options. I am reading that can cause this issue.