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    Surface Pro 4 Image Capture

    Scheduled Pinned Locked Moved Solved
    Hardware Compatibility
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    • Tom ElliottT
      Tom Elliott
      last edited by

      If you take that exact same nic and try in another machine, it allows you to register, but then won’t work for imaging?

      That seems, to me, to be what you stated, though it makes very little sense. The same kernel that loads for registration is the exact same kernel that loads for imaging tasks. So maybe something really is wrong with the USB Cable on the NIC?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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      • george1421G
        george1421 Moderator
        last edited by

        Does the network switch port that connects this surface pro have spanning tree enabled? If so do you have one of the fast forwarding protocols enabled?

        A quick check would be to place a unmanaged mini switch between the target computer and the building switch, does this fix your issue?

        If you schedule a debug capture the FOS engine will boot but drop you to a command prompt. Wait 30 seconds after booting and then run the following command ip addr show does it pick up an IP address then?

        Dropping to the FOS engine command prompt will give us a chance to run some debugging commands.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        PsycholiquidP 1 Reply Last reply Reply Quote 0
        • PsycholiquidP
          Psycholiquid Testers
          last edited by

          It works on teh same exact machine.

          So the scenario is this.

          Surface with dock and USB to eth

          Registers by booting with Dock and then switching to USB to eth (Does this due to init not seeing dock.

          When I set to upload image it never sees the USB to eth nic for some reason. so it works for one but not the other.

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          • PsycholiquidP
            Psycholiquid Testers @george1421
            last edited by

            @george1421 I will give that a try and see what happens

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            • PsycholiquidP
              Psycholiquid Testers
              last edited by

              Also the above errors you are seeing is because I pulled the cable (Dock to Surface) and plugged back in otehr wise I get the usb 2-2port2: Cannot Enable over and over.

              It will do that for 5 errors and then post hit Enter to Continue

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Psycholiquid
                last edited by

                @Psycholiquid So now I’m a bit confused where exactly the issue is.

                1. You have a usb network adapter attached to the docking station.
                2. You can pxe boot into the FOG iPXE menu no issue
                3. You can register the system OK (enter confusion)
                4. When you boot to capture the image the FOS engine does not pick up an IP address?

                It sounds like iPXE supports that NIC interface, but the FOS engine (linux) does not. There is a kernel parameter for usb booting, is that configured for this host?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                PsycholiquidP 1 Reply Last reply Reply Quote 0
                • PsycholiquidP
                  Psycholiquid Testers @george1421
                  last edited by Psycholiquid

                  @george1421 said in Surface Pro 4 Image Capture:

                  @Psycholiquid So now I’m a bit confused where exactly the issue is.

                  1. You have a usb network adapter attached to the docking station.
                  2. You can pxe boot into the FOG iPXE menu no issue
                  3. You can register the system OK (enter confusion)
                  4. When you boot to capture the image the FOS engine does not pick up an IP address?

                  It sounds like iPXE supports that NIC interface, but the FOS engine (linux) does not. There is a kernel parameter for usb booting, is that configured for this host?

                  No there is not, I have it on the registration which could be why it works there. Do I need to add teh dsame thing to the host itself?
                  mode=manreg has_usb_nic=1

                  PsycholiquidP 1 Reply Last reply Reply Quote 0
                  • PsycholiquidP
                    Psycholiquid Testers @Psycholiquid
                    last edited by

                    @Psycholiquid said in Surface Pro 4 Image Capture:

                    has_usb_nic=1

                    ok so added has_usb_nic=1 to the host under kernel arguments and it is uploading now, I still get the usb 2-2-port2 error over and over, but the nic does come up. Ill post a video of here in a sec once the image completes.

                    PsycholiquidP 1 Reply Last reply Reply Quote 0
                    • PsycholiquidP
                      Psycholiquid Testers
                      last edited by

                      Add boom goes the dynamite, the image is hosed due to not cleanly unmounted… I hate windows sometimes.

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                      • PsycholiquidP
                        Psycholiquid Testers
                        last edited by

                        https://youtu.be/QBJLhO1zuJA

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                        • PsycholiquidP
                          Psycholiquid Testers
                          last edited by

                          So what are the chances of getting a has USB nic added to the host screen as a check box? Right now I will just make a group and put the kernel arguments there and update the group as hosts are added, but with devices going this way it might not be a bad idea.

                          Let me know if that is a bit out of scope.

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • PsycholiquidP
                            Psycholiquid Testers @Psycholiquid
                            last edited by

                            @Psycholiquid said in Surface Pro 4 Image Capture:

                            @Psycholiquid said in Surface Pro 4 Image Capture:

                            has_usb_nic=1

                            ok so added has_usb_nic=1 to the host under kernel arguments and it is uploading now, I still get the usb 2-2-port2 error over and over, but the nic does come up. Ill post a video of here in a sec once the image completes.

                            I believe what I am seeing is the docking station nic that is throwing that error.

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                            • Tom ElliottT
                              Tom Elliott @Psycholiquid
                              last edited by

                              @Psycholiquid My hope is that it will be unneeded in the future, though I don’t know when that will be.

                              The reason I’m not making it a checkbox is because it’s essentially going to be deprecated the moment 1.3.0 releases. Adding it is not difficult or out of scope but for the few cases where has_usb_nic is actually required I don’t think warrants such a large scale change. Especially considering that not ALL USB PXE Nic’s require the has_usb_nic setting.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              PsycholiquidP 1 Reply Last reply Reply Quote 0
                              • PsycholiquidP
                                Psycholiquid Testers @Tom Elliott
                                last edited by

                                @Tom-Elliott Understood.

                                When I am uploading no matter how I do it, the image is coming back as uncleanly mounted.

                                I tried with and without sysrepping it. I did run Disk Scan before on both runs tand rebooted twice before trying to upload the image. Wondering if the partitioning auto fix is causing the issue:

                                0_1469541976257_upload-2b202c91-925f-4258-a06e-626e3f3be76e

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                                • PsycholiquidP
                                  Psycholiquid Testers
                                  last edited by

                                  Trying a few different options such as single disk not re-sizable to see if that makes a difference

                                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @Psycholiquid
                                    last edited by

                                    @Psycholiquid Did you disable hibernate in the image?

                                    Open CMD:

                                    Run: powercfg -h off

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    PsycholiquidP Wayne WorkmanW 3 Replies Last reply Reply Quote 0
                                    • PsycholiquidP
                                      Psycholiquid Testers @Tom Elliott
                                      last edited by

                                      @Tom-Elliott I did not, I’ll give that a try

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                                      • PsycholiquidP
                                        Psycholiquid Testers @Tom Elliott
                                        last edited by

                                        @Tom-Elliott Nope no dice.

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                                        • PsycholiquidP
                                          Psycholiquid Testers
                                          last edited by

                                          Gonna try turning off quickboot options. I am reading that can cause this issue.

                                          george1421G 1 Reply Last reply Reply Quote 0
                                          • george1421G
                                            george1421 Moderator @Psycholiquid
                                            last edited by

                                            @Psycholiquid what target OS? If you use the shutdown switch when sysprep it should cleanly close the disk. The other fix would be to sysprep then reboot into a pxe boot. On win10 shutdown is more like enhanced sleep than a power off

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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