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FOG Registration Error. Hostname with that name already exists

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  • C
    cojohnson @Wayne Workman
    last edited by cojohnson Sep 7, 2016, 5:17 AM Sep 7, 2016, 11:13 AM

    @Wayne-Workman
    I have decided not to change my “root” password for “mysql” since i am able to log in.
    Could there be a misconfigured setting in MYSQL? Or maybe something to do with PXE?

    I am able to add host via FOG’s Apache interface, but am still unable to add host via PXE boot.

    Any Ideas?

    W 1 Reply Last reply Sep 7, 2016, 11:42 AM Reply Quote 0
    • W
      Wayne Workman @cojohnson
      last edited by Sep 7, 2016, 11:42 AM

      @cojohnson I think it’s a bug in the version you’re on. This bug report sounds similar: https://forums.fogproject.org/topic/8524/host-registration-broken
      It’s possible that rc-8 was also affected. As soon as rc-10 is out, update to it and try.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 1
      • T
        Tom Elliott
        last edited by Sep 9, 2016, 3:10 AM

        Issue is now fixed in 10. It wasn’t registering any new hosts with the name expected from your typing.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        C 2 Replies Last reply Sep 9, 2016, 1:54 PM Reply Quote 0
        • C
          cojohnson @Tom Elliott
          last edited by cojohnson Sep 9, 2016, 7:59 AM Sep 9, 2016, 1:54 PM

          @Tom-Elliott
          I just upgraded all of the nodes and the server to 10. The issue persists.

          I did a search on the server for the hostname and MAC. No results were found.

          0_1473429208377_Registration.png

          1 Reply Last reply Reply Quote 0
          • C
            cojohnson @Tom Elliott
            last edited by cojohnson Sep 9, 2016, 8:35 AM Sep 9, 2016, 2:33 PM

            @Tom-Elliott

            This is what it looks like on
            Image 1) PXE Boot
            Image 2) FOG Registration
            Image 3) CMD MAC
            Image 4) Server host search for duplicate clients MAC
            Image 5) Server host search for duplicate name???
            Image 6) Pending hosts on server

            Image 1 PXE Boot
            0_1473431408478_IMG_1206[1].JPG

            Image 2 FOG Registration
            0_1473431434905_IMG_1208[1].JPG

            Image 3 CMD MAC
            0_1473431495250_IMG_1212[1].JPG

            Image 4 Search host search for duplicate clients MAC
            0_1473431612998_IMG_1210[1].JPG

            Image 5 Server host search for duplicate name???
            0_1473431727190_IMG_1209[1].JPG

            Image 6 Pending hosts on server
            0_1473431752022_IMG_1211[1].JPG

            T W 2 Replies Last reply Sep 9, 2016, 2:39 PM Reply Quote 0
            • T
              Tom Elliott @cojohnson
              last edited by Sep 9, 2016, 2:39 PM

              @cojohnson the issue is the name is in use by another system from the messages I’m seeing. RC 10 fixes the issue that was causing this, but it will not fix the database for you. I am limited to cell phone so I can’t provide decent help maybe one of our other moderators or devs can be more forthcoming?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • W
                Wayne Workman @cojohnson
                last edited by Sep 9, 2016, 4:55 PM

                @cojohnson This command will select the host ID, hostname, and MAC from the db where the mac is that one I typed.

                sudo -i
                mysql -D fog
                select hostMAC.hmHostID,hostMAC.hmMAC,hosts.hostName from hostMAC INNER JOIN hosts ON hosts.hostID = hostMAC.hmHostID where hmMAC='18:5e:0f:f0:a9:55';
                quit
                

                You can then either do some searching on the returned information, or delete it via MySQL.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                C 1 Reply Last reply Sep 16, 2016, 12:07 PM Reply Quote 0
                • C
                  cojohnson @Wayne Workman
                  last edited by Sep 16, 2016, 12:07 PM

                  @Wayne-Workman
                  I dont think my issue is caused by that hostname being used by another system. I am trying to perform a Full Host Registration and Inventory on a Dell Laptop. The Dell’s MAC Address is 64:31:50:12:d2:5d. I searched the database for that MAC and got no results.

                  However, during the registration process, I get an error saying
                  A hostname with that name already exists.
                  The MAC Address associated with this is: 18:5e:0f:9c:11:24

                  When i searched for that MAC, the query returns that the "hmHostID"s Value is 0.
                  This happens when trying to register any device.

                  0_1474025890085_upload-4bb30bb1-7c84-4c52-948d-84701bd3adc8

                  T 1 Reply Last reply Sep 16, 2016, 12:08 PM Reply Quote 0
                  • T
                    Tom Elliott @cojohnson
                    last edited by Sep 16, 2016, 12:08 PM

                    @cojohnson are you on RC 10?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    C 3 Replies Last reply Sep 16, 2016, 12:16 PM Reply Quote 0
                    • C
                      cojohnson @Tom Elliott
                      last edited by Sep 16, 2016, 12:16 PM

                      @Tom-Elliott Yes,

                      W 1 Reply Last reply Sep 16, 2016, 1:52 PM Reply Quote 0
                      • W
                        Wayne Workman @cojohnson
                        last edited by Sep 16, 2016, 1:52 PM

                        @cojohnson so just use SQL to delete that host from both the hosts table and the hostMAC table, and potentially from the groups association table as well.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        C 3 Replies Last reply Sep 16, 2016, 3:17 PM Reply Quote 0
                        • C
                          cojohnson @Wayne Workman
                          last edited by Sep 16, 2016, 3:17 PM

                          @Wayne-Workman
                          That might help. How do i delete just this host from mysql?

                          Why does FOG seem to be “defaulting” to this host during the Full Host Registration Process?
                          I did a query on the table and FOG appears to be overwritting the host in the “hosts” table again from looking at the “hostCreateDate” field

                          0_1474038992543_upload-0d45c9cd-8536-4773-aa6a-ea9638f2f314

                          1 Reply Last reply Reply Quote 0
                          • C
                            cojohnson @Wayne Workman
                            last edited by Sep 16, 2016, 5:10 PM

                            @Wayne-Workman
                            I deleted that host from both the hosts table and the hostMAC table in mysql. I am still getting the same error when attempting to Register a Host

                            C 1 Reply Last reply Sep 19, 2016, 4:10 PM Reply Quote 0
                            • C
                              cojohnson @cojohnson
                              last edited by Sep 19, 2016, 4:10 PM

                              I was able to resolve this issue by deleting all (10) hosts with a hmID = 0

                              1 Reply Last reply Reply Quote 1
                              • C
                                cojohnson @Tom Elliott
                                last edited by Sep 21, 2016, 11:36 AM

                                Now, The issue is happening again!!

                                1 Reply Last reply Reply Quote 0
                                • C
                                  cojohnson @Tom Elliott
                                  last edited by Sep 21, 2016, 11:56 AM

                                  @Tom-Elliott This is what i have done. I started by deleting each host individually. It looks like 4 hosts found there way into having a hmHostID of 0 between yesterday morning and now? I ended up deleting the remaining two hosts with the hmHostID of 0 to resolve the problem for now.

                                  Any Ideas on how this is happening?

                                  0_1474458930629_IMG_1235[1].JPG
                                  0_1474458947338_IMG_1234[1].JPG

                                  T 1 Reply Last reply Sep 21, 2016, 12:03 PM Reply Quote 0
                                  • T
                                    Tom Elliott @cojohnson
                                    last edited by Sep 21, 2016, 12:03 PM

                                    @cojohnson you willing to try the working RC 11 to see if it’s working better?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      cojohnson @Wayne Workman
                                      last edited by cojohnson Sep 21, 2016, 6:38 AM Sep 21, 2016, 12:34 PM

                                      @Wayne-Workman

                                      I had 3 more hosts in mysql with a hmHostID of 0 within the last 45 minutes.

                                      I was trying to register a host and first got an "Truncated " error followed by my normal error. I immediately tried a reboot and got my hostname error. I dont know if this will assist in the troubleshooting process. I figured it was worth a mention!

                                      0_1474461247647_IMG_1236[2].JPG

                                      0_1474461261412_IMG_1237[1].JPG

                                      W 1 Reply Last reply Sep 21, 2016, 10:27 PM Reply Quote 0
                                      • W
                                        Wayne Workman @cojohnson
                                        last edited by Sep 21, 2016, 10:27 PM

                                        @cojohnson and @Tom-Elliott, that hostname that was inputted is only 12 characters long, not 15.

                                        Also, I’ve got this thing I wrote a while back that monitors hosts in FOG, we can modify it to keep an eye on the hosts with 0 as an ID and figure out exactly when it’s happening. I’d just need some time with you via Join.me. Also, do try RC-11 as Tom suggested. If you message me via the forums chat, I can give you steps on how to do that.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          Wayne Workman
                                          last edited by Wayne Workman Sep 22, 2016, 11:44 AM Sep 22, 2016, 5:41 PM

                                          Cross-linking threads with the same problem and moved to bugs.
                                          https://forums.fogproject.org/topic/8628/registering-clients-same-mac-shows-up

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
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