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FOG Registration Error. Hostname with that name already exists

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  • C
    cojohnson @Wayne Workman
    last edited by Aug 16, 2016, 4:45 PM

    @Wayne-Workman No. I have very little experience with mysql. How do I do that?

    W 1 Reply Last reply Aug 16, 2016, 5:13 PM Reply Quote 0
    • W
      Wayne Workman @cojohnson
      last edited by Wayne Workman Aug 16, 2016, 11:16 AM Aug 16, 2016, 5:13 PM

      @cojohnson Something like this for MAC searching:

      mysql
      use fog;
      select * from hostMAC where hmMAC = '68:1c:a2:06:38:b9';
      

      Example:
      0_1471367608669_upload-709e0755-75af-410b-8ba7-ba03b8d25480

      Something like this for hostname searching:

      mysql
      use fog;
      select hostName,hostID from hosts where hostName = 'r0219510530wdmb';
      

      0_1471367793544_upload-ed3e9cfa-dbf1-4c64-8599-3472624c50d7

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      C 1 Reply Last reply Aug 19, 2016, 3:58 PM Reply Quote 0
      • C
        cojohnson @Wayne Workman
        last edited by Aug 19, 2016, 3:58 PM

        @Wayne-Workman Sorry for the delay. It is crunch time for us here at school getting all the 1 - 1 devices ready and staff stopping by.

        I am having troubles connecting to MySQL to perform a query.

        Below is a screenshot of my error.

        0_1471622284751_MySQL fail.png

        W 1 Reply Last reply Aug 19, 2016, 4:41 PM Reply Quote 0
        • W
          Wayne Workman @cojohnson
          last edited by Aug 19, 2016, 4:41 PM

          @cojohnson Looks like you have a password set for the MySQL root user. Connect to MySQL using this line:
          mysql -u root -p

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          T C 2 Replies Last reply Aug 19, 2016, 4:44 PM Reply Quote 0
          • T
            Tom Elliott @Wayne Workman
            last edited by Aug 19, 2016, 4:44 PM

            @Wayne-Workman I suspect Ubuntu 16.04, so possibly needs to run with:

            sudo mysql -u root

            Then run the ALTER USER statement.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • C
              cojohnson @Wayne Workman
              last edited by cojohnson Aug 30, 2016, 8:42 AM Aug 30, 2016, 1:49 PM

              @Wayne-Workman I am running Ubuntu 14.04. Sorry for the extreme delay. We have just made it past the first week of school. I am able to sign in to the MySQL Server. I am unsure how to run the ALTER USER statement. Any tips? This is my first time interacting with MySQL.

              Since I was able to log in to MySQL, is there a need to execute ALTER USER?

              W 1 Reply Last reply Aug 30, 2016, 2:41 PM Reply Quote 0
              • W
                Wayne Workman @cojohnson
                last edited by Wayne Workman Aug 30, 2016, 8:45 AM Aug 30, 2016, 2:41 PM

                @cojohnson
                Don’t log in with the fogstorage user, use the root user.
                mysql -u root -p then press enter, and supply the correct root password. You should be able to find the root password inside of /opt/fog/.fogsettings it is labeled as snmysqlpass=

                The alter user stuff is only necessary if you want to change your root pass for MySQL (or freshly installing on Ubuntu 16). Once in MySQL, It would be like this:
                ALTER USER 'root'@'localhost' IDENTIFIED WITH mysql_native_password BY 'YourPasswordGoesHere';

                If you don’t want a password set, just remove the pass, leave it as just a set of empty quotes like ''
                If you change the password, you must correct this inside /opt/fog/.fogsettings as well. the setting is labeled as snmysqlpass= and then re-run the installer. Again, only if changing the password.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                C 1 Reply Last reply Sep 7, 2016, 11:13 AM Reply Quote 0
                • C
                  cojohnson @Wayne Workman
                  last edited by cojohnson Sep 7, 2016, 5:17 AM Sep 7, 2016, 11:13 AM

                  @Wayne-Workman
                  I have decided not to change my “root” password for “mysql” since i am able to log in.
                  Could there be a misconfigured setting in MYSQL? Or maybe something to do with PXE?

                  I am able to add host via FOG’s Apache interface, but am still unable to add host via PXE boot.

                  Any Ideas?

                  W 1 Reply Last reply Sep 7, 2016, 11:42 AM Reply Quote 0
                  • W
                    Wayne Workman @cojohnson
                    last edited by Sep 7, 2016, 11:42 AM

                    @cojohnson I think it’s a bug in the version you’re on. This bug report sounds similar: https://forums.fogproject.org/topic/8524/host-registration-broken
                    It’s possible that rc-8 was also affected. As soon as rc-10 is out, update to it and try.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 1
                    • T
                      Tom Elliott
                      last edited by Sep 9, 2016, 3:10 AM

                      Issue is now fixed in 10. It wasn’t registering any new hosts with the name expected from your typing.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      C 2 Replies Last reply Sep 9, 2016, 1:54 PM Reply Quote 0
                      • C
                        cojohnson @Tom Elliott
                        last edited by cojohnson Sep 9, 2016, 7:59 AM Sep 9, 2016, 1:54 PM

                        @Tom-Elliott
                        I just upgraded all of the nodes and the server to 10. The issue persists.

                        I did a search on the server for the hostname and MAC. No results were found.

                        0_1473429208377_Registration.png

                        1 Reply Last reply Reply Quote 0
                        • C
                          cojohnson @Tom Elliott
                          last edited by cojohnson Sep 9, 2016, 8:35 AM Sep 9, 2016, 2:33 PM

                          @Tom-Elliott

                          This is what it looks like on
                          Image 1) PXE Boot
                          Image 2) FOG Registration
                          Image 3) CMD MAC
                          Image 4) Server host search for duplicate clients MAC
                          Image 5) Server host search for duplicate name???
                          Image 6) Pending hosts on server

                          Image 1 PXE Boot
                          0_1473431408478_IMG_1206[1].JPG

                          Image 2 FOG Registration
                          0_1473431434905_IMG_1208[1].JPG

                          Image 3 CMD MAC
                          0_1473431495250_IMG_1212[1].JPG

                          Image 4 Search host search for duplicate clients MAC
                          0_1473431612998_IMG_1210[1].JPG

                          Image 5 Server host search for duplicate name???
                          0_1473431727190_IMG_1209[1].JPG

                          Image 6 Pending hosts on server
                          0_1473431752022_IMG_1211[1].JPG

                          T W 2 Replies Last reply Sep 9, 2016, 2:39 PM Reply Quote 0
                          • T
                            Tom Elliott @cojohnson
                            last edited by Sep 9, 2016, 2:39 PM

                            @cojohnson the issue is the name is in use by another system from the messages I’m seeing. RC 10 fixes the issue that was causing this, but it will not fix the database for you. I am limited to cell phone so I can’t provide decent help maybe one of our other moderators or devs can be more forthcoming?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wayne Workman @cojohnson
                              last edited by Sep 9, 2016, 4:55 PM

                              @cojohnson This command will select the host ID, hostname, and MAC from the db where the mac is that one I typed.

                              sudo -i
                              mysql -D fog
                              select hostMAC.hmHostID,hostMAC.hmMAC,hosts.hostName from hostMAC INNER JOIN hosts ON hosts.hostID = hostMAC.hmHostID where hmMAC='18:5e:0f:f0:a9:55';
                              quit
                              

                              You can then either do some searching on the returned information, or delete it via MySQL.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              C 1 Reply Last reply Sep 16, 2016, 12:07 PM Reply Quote 0
                              • C
                                cojohnson @Wayne Workman
                                last edited by Sep 16, 2016, 12:07 PM

                                @Wayne-Workman
                                I dont think my issue is caused by that hostname being used by another system. I am trying to perform a Full Host Registration and Inventory on a Dell Laptop. The Dell’s MAC Address is 64:31:50:12:d2:5d. I searched the database for that MAC and got no results.

                                However, during the registration process, I get an error saying
                                A hostname with that name already exists.
                                The MAC Address associated with this is: 18:5e:0f:9c:11:24

                                When i searched for that MAC, the query returns that the "hmHostID"s Value is 0.
                                This happens when trying to register any device.

                                0_1474025890085_upload-4bb30bb1-7c84-4c52-948d-84701bd3adc8

                                T 1 Reply Last reply Sep 16, 2016, 12:08 PM Reply Quote 0
                                • T
                                  Tom Elliott @cojohnson
                                  last edited by Sep 16, 2016, 12:08 PM

                                  @cojohnson are you on RC 10?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  C 3 Replies Last reply Sep 16, 2016, 12:16 PM Reply Quote 0
                                  • C
                                    cojohnson @Tom Elliott
                                    last edited by Sep 16, 2016, 12:16 PM

                                    @Tom-Elliott Yes,

                                    W 1 Reply Last reply Sep 16, 2016, 1:52 PM Reply Quote 0
                                    • W
                                      Wayne Workman @cojohnson
                                      last edited by Sep 16, 2016, 1:52 PM

                                      @cojohnson so just use SQL to delete that host from both the hosts table and the hostMAC table, and potentially from the groups association table as well.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      C 3 Replies Last reply Sep 16, 2016, 3:17 PM Reply Quote 0
                                      • C
                                        cojohnson @Wayne Workman
                                        last edited by Sep 16, 2016, 3:17 PM

                                        @Wayne-Workman
                                        That might help. How do i delete just this host from mysql?

                                        Why does FOG seem to be “defaulting” to this host during the Full Host Registration Process?
                                        I did a query on the table and FOG appears to be overwritting the host in the “hosts” table again from looking at the “hostCreateDate” field

                                        0_1474038992543_upload-0d45c9cd-8536-4773-aa6a-ea9638f2f314

                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          cojohnson @Wayne Workman
                                          last edited by Sep 16, 2016, 5:10 PM

                                          @Wayne-Workman
                                          I deleted that host from both the hosts table and the hostMAC table in mysql. I am still getting the same error when attempting to Register a Host

                                          C 1 Reply Last reply Sep 19, 2016, 4:10 PM Reply Quote 0
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